Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Complete Change Practitioner Pathway

    Change Management Certification Training in Vancouver equips you to lead the people side of organisational change with confidence. The Change Management Foundation and Practitioner (CM-F&P) programme is a combined, two-level qualification that validates both your knowledge of change management models and your ability to apply them to real organisational scenarios, grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute. Foundation builds your grasp of the concepts, models and theories behind change; Practitioner develops your skill in applying them to workplace change through scenario-based, open-book assessment. Across five topic areas you learn frameworks such as ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S. Ideal for project managers, HR business partners, OD practitioners and transformation leaders across Vancouver's technology, healthcare, public sector and financial services organisations, this credential is recognised in over 150 countries. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Complete Change Practitioner Pathway

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in VancouverDo You Qualify for the Change Management F&P Exam?

    What You Gain from This Change Practitioner QualificationFor Your Career and Your Team

    Change Management F&P Exam Format in VancouverWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Vancouver assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Vancouver

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Vancouver Salaries and Career PathsWhy This Credential Pays Off

    Change management has become a core capability across Vancouver, valued by technology firms, health authorities, public sector bodies, banks and consultancies running large transformation and modernisation programmes. As employers digitise services and restructure at pace, certified change practitioners are increasingly sought after, and many postings now list a change credential such as Prosci or a Foundation and Practitioner qualification as preferred. Demand spans the ladder from Change Analyst to Change Manager, OCM Consultant and senior transformation leads, and here is what the local market is telling us right now.

    Market Forces Driving Change Management Demand in Vancouver

    Change management is more than a course. It is the capability Vancouver employers need to make transformation stick. Join professionals who lead the people side of change and deliver lasting adoption. Start your journey today.

    Your Vancouver Career Transformation

    Where You Stand Today,

    And Where This Certification Takes You

    Vancouver's change and transformation market is expanding with digital transformation across the public sector, healthcare and technology, and employers increasingly separate certified change practitioners from the rest. Here is which side of that line you want to be on.

    Sources: ZipRecruiter, Salary.com, SalaryExpert, Indeed (British Columbia) 2026.

    How to Get Change Management F&P Certified in VancouverStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Vancouver. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    The Change Skills You Will BuildFoundation Knowledge to Practitioner Application

    This programme builds knowledge at Foundation level and applied capability at Practitioner level. By the end, you can diagnose how people respond to change, select the right models, engage stakeholders, and plan and embed change in real organisational scenarios.

    Guide Individuals Through Change

    Apply individual change models including ADKAR and Bridges' Transition Model to understand how people experience change, diagnose where transitions stall, and design targeted support to build motivation and resilience.

    Apply Organisational Change Models

    Select and use organisational models such as Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S and Schein's culture model, matching each approach to the change type, context and readiness of the organisation.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders with tools like the power/interest grid, build engagement strategies, and design change communication plans that use influence and persuasion to address resistance and ambiguity.

    Plan and Deliver Change Practice

    Run change impact assessments, build change management plans covering communication, training and resistance, and apply techniques to sustain and embed change so adoption holds after go-live.

    Lead with Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills to build trust and navigate conflict, while managing your own wellbeing and ethical dilemmas as a change practitioner.

    Master Open-Book Practitioner Technique

    Practise scenario-based analysis and efficient navigation of the Change Management Practitioner Guide, so you can apply the right model under timed, open-book exam conditions with confidence.

    Who Should TakeChange Management F&P Certification Training in Canada?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CAD 2060

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Vancouver seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CAD 2060

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your Change Management Certification Training in Vancouver?

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building change capability across Vancouver. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience designed around practical understanding, real-world application and exam readiness for both certification levels.

    • Experienced, change-qualified trainers with real transformation delivery experience
    • Live virtual, classroom and corporate delivery formats for Vancouver learners
    • Courseware aligned to the official exam syllabi and the CMBoK
    • Combined preparation for both the Foundation and Practitioner exams
    • Mock exams, practice questions and open-book technique coaching
    • Industry-driven case studies in stakeholder engagement and change planning
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified for quality and information security

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    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in VancouverInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Vancouver

    Fairmont Hotel Vancouver, 900 W Georgia St, Vancouver, BC V6C 2W6, Canada

    Change Management Foundation and Practitioner Training Location in Vancouver

    The Burrard, 1100 Burrard St, Vancouver, BC V6Z 1Y7, Canada

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    Corporate Change TrainingBuild Capability Across Your Teams

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    • Suitable for small, medium and large teams across your organisation
    • Customised schedules aligned to team and business availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Change-qualified trainers with relevant industry experience
    • Role-based, industry-relevant case studies for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Vancouver and global locations

    Leading Organisations

    TelusRBCBC HydroVancouver Coastal HealthLululemonTransLink

    What Our Learners Say

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    Passed Both Levels with Confidence

    "The combined Foundation and Practitioner training gave me a real method for managing the people side of a system rollout. The open-book exam technique sessions made a huge difference, and I passed both exams first time."

    Meagan Lister

    Change Manager

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    The People Side Finally Clicked

    "As a project manager, I always delivered the technical side but struggled with adoption. Learning ADKAR, Kotter and stakeholder engagement changed how I lead. The trainer used practical Vancouver-relevant examples throughout."

    Devon Chahal

    Project Manager

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    Practical and Exam-Ready

    "Strong, well-structured content and very practical sessions on resistance management and change communication. The mock exams mirrored the real Practitioner scenarios closely and boosted my readiness."

    Priya Sandhu

    HR Business Partner

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    A Shared Change Language for Our Team

    "We trained our transformation team through Invensis Learning and now everyone works from a shared change language. Adoption on our latest programme improved noticeably, and the delivery flexed around our schedule."

    Nathan Brooks

    Transformation Director, Healthcare

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    Scalable and Tailored to Our Needs

    "As an L&D lead I needed a scalable way to build change capability across departments. The corporate programme was tailored to our sector, and the trainers kept teams engaged with real case studies. Great return on investment."

    Serena Wong

    L&D Lead, Financial Services

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is in strong demand across Vancouver's technology, healthcare, public sector and financial services organisations, with average change management pay in BC around C$113,000 and senior roles reaching far higher. Many postings now list a change credential as preferred, so the certification helps you qualify and negotiate.

    General

    Is the Change Management certification worth it in Vancouver?

    Yes. Change management is in strong demand across Vancouver's technology, healthcare, public sector and financial services organisations, with average change management pay in BC around C$113,000 and senior roles reaching far higher. Many postings now list a change credential as preferred, so the certification helps you qualify and negotiate.

    What is the Change Management Foundation and Practitioner certification?

    It is a combined, two-level qualification covering the people side of organisational change. Foundation validates your knowledge of change concepts and models; Practitioner validates your ability to apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    Who should take this certification?

    It suits project and programme managers, HR business partners, OD practitioners, consultants and leaders who manage or support organisational change. There are no formal prerequisites for Foundation, so it is open to professionals at any career stage.

    What change models does the syllabus cover?

    The syllabus covers a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's six principles of influence.

    Is the certification recognised internationally?

    Yes. The Change Management qualification is recognised in over 150 countries and is well respected across markets where organisational change is a recognised professional discipline, so it travels well if you move sector, employer or region.

    Pricing

    What is included in the training fee?

    The fee typically includes instructor-led training across both levels, syllabus-aligned courseware, case studies, practice questions and mock exams for Foundation and Practitioner, and learner support. Exam voucher inclusion is available on request. Speak with a learning advisor for a full quote.

    How much does the training cost in Vancouver?

    Pricing varies by format and delivery mode, so a tailored quote is best. Request a quote for live virtual, classroom or corporate options, and ask about group pricing if you are training a team.

    Are the exam fees included in the price?

    Exam fee inclusion varies by package and region. Some bundles include the Foundation and Practitioner exam vouchers, while others price training and exams separately. Confirm current inclusions with our team before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change teams, PMOs, HR functions and leadership groups. Contact us for a group quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions with a single answer each, lasts 40 minutes and is closed book. The pass mark is 50%, which is 25 out of 50 correct. It is typically taken at the end of Foundation training.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks, for 80 marks in total, and lasts 2.5 hours. It is open book, with the Change Management Practitioner Guide permitted. The pass mark is 50%, which is 40 out of 80 marks.

    Are there two separate exams?

    Yes. The combined programme leads to two separate exams. You must sit and pass both the Foundation and the Practitioner exams to hold both credentials. Foundation is a prerequisite for Practitioner.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep model knowledge are both essential, and we coach both.

    What if I do not pass the first time?

    You can resit the exam you did not pass. Our training focuses on first-attempt readiness through mock exams and open-book technique coaching, and our team can guide you on re-sit steps. Confirm current re-sit policy and any fees with us before booking.

    Course Content

    Can a beginner take this course?

    Yes. Foundation has no formal prerequisites and starts from first principles, so beginners and those new to change management can take it. The programme then builds to applied Practitioner level with guided practice, so no prior change experience is required.

    What topics are covered in the training?

    The training covers five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at knowledge level for Foundation and application level for Practitioner.

    How long is the training programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of instructor-led training. The number of days depends on the schedule format you choose, from intensive full-day to extended part-day options.

    What learning resources are provided?

    You receive syllabus-aligned courseware, industry-driven case studies, practice questions and mock exams for both levels, plus open-book technique guidance for the Practitioner exam. Materials support both self-study and instructor-led learning.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK), and draws on the Change Management Practitioner Guide.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available in Vancouver?

    We offer online (live virtual) instructor-led training, classroom sessions, and customised corporate group training for teams in Vancouver, so you can pick the format that fits your schedule and learning style.

    How soon can I start?

    New live virtual batches run regularly, and corporate cohorts can be scheduled around your team's availability. See upcoming schedules or talk to a learning advisor to find the next suitable batch.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.