Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
EUR 430
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Route to the Latest Framework
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Dresden, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Value for Professionals and Employers
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Demand, Roles and Earning Power
ITIL 5 skills are in demand across Dresden as Silicon Saxony's semiconductor boom and Germany's wider digital transformation push employers to modernise IT service management. From service desk lead to IT service manager and IT operations manager, certified professionals help large employers run reliable, cost-efficient services. With Germany short of around 109,000 IT specialists, holding the current ITIL credential helps you stand out, and here is what the local market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Dresden : Salary Insights and Trends
Hiring Companies in Dresden
PayScale · Glassdoor (Germany) 2026
Source: T-Systems MMS · Infineon · Vodafone
ITIL 5 is the credential that keeps your service management skills current. Join professionals in Dresden upgrading from ITIL 4 and lead modern, value-driven IT. Start today.
Dresden's IT market increasingly separates professionals on the current framework from those on older versions. Here is which side of that line you want to be on as ITIL 5 becomes the standard.
Sources: Glassdoor, PayScale, ERI SalaryExpert (Germany/Dresden) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Dresden is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Apply the Latest Framework at Work
This ITIL 5 Foundation Bridge training teaches what is new and changed in ITIL 5 relative to ITIL 4. You learn the updated structure, language and value approach, and how to apply them in digital, AI-enabled service environments.
Identify what has changed since ITIL 4, including new concepts, refined guiding principles, and the structural shift toward digital product and service management.
Work across the ITIL 5 lifecycle, from discovery and design through build, operation, delivery and support, to manage services in complex digital environments.
Use ITIL 5's revised terminology and updated principles to communicate clearly with teams, partners and stakeholders adopting the new framework.
Apply the enhanced ITIL 5 value approach across the full stakeholder ecosystem, linking strategy and delivery to measurable, outcome-focused results.
Use value stream management to map work, reduce waste and improve flow across AI-enabled and multi-supplier service operations.
Embed ITIL 5 enhancements into your existing ITIL 4 ways of working to improve collaboration, performance and service outcomes.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited Trainers, Flexible Formats
Invensis Learning delivers structured ITIL 5 Bridge training in Dresden for professionals upgrading from ITIL 4 and for teams modernising their service management. As a global training provider aligned with AXELOS and PeopleCert standards, we combine current courseware, experienced ITSM trainers and flexible delivery. Whether you learn live online, in a classroom or through a corporate programme, our focus is practical understanding and a clear path to the ITIL 5 Foundation credential, backed by ISO 9001 and ISO 27001 certified processes.
ISO 9001
Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes

ISO 9001:2015 Certified

ISO 27001:2022 Certified

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Leaders in Training industry for 12+ years

Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Dresden
Hilton Dresden An der Frauenkirche 5, 01067 Dresden, Germany
ITIL V5 Foundation Bridge Training Location in Dresden
Steigenberger Hotel de Saxe Neumarkt 9, 01067 Dresden, Germany
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"The Instructor. (Sathish Kumar) He delivers the content that are easy to understand. "
"The course was delivered very well by Vivek. The one 2 one format really helped."
"As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"The training exceeded my expectations. The instructors were knowledgeable, and the course content was well-structured. The emphasis on real-world applications made the learning experience highly relevant. I now feel more confident in implementing ITIL practices in my role."
Sarah Rodriguez
(4.5/5)
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"Victor is a very good instructor"
"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."

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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Germany to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL Foundation Bridge Version 5 is an accredited transition qualification that updates ITIL 4 Foundation holders to ITIL 5, the latest version of the IT service management framework. It focuses only on what is new and changed, and on passing grants the ITIL 5 Foundation credential.