Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?Your Fast Track from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5, the latest version of the world's most widely adopted IT service management framework. Invensis Learning's ITIL 5 Foundation Bridge certification training in Karlsruhe focuses only on what has changed since ITIL 4, so you transition efficiently without repeating foundational content you already know. Governed by AXELOS and examined by PeopleCert, the bridge covers the new product and service lifecycle, the evolved ITIL Value System, value stream management, and the updated digital and AI-enabled guidance introduced in ITIL 5. It suits service desk leads, ITSM managers, change and incident managers, consultants and trainers across Karlsruhe's software, mobility and financial-software sectors who need the current credential. Pass the 30-minute bridge exam and you hold the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam, and a recognised step toward higher ITIL 5 qualifications. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Karlsruhe, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Track from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Karlsruhe, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in KarlsruheDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain from the ITIL 5 BridgeReal Outcomes for Service Management Professionals

    ITIL V5 Foundation Exam Format in KarlsruheWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Karlsruhe

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Career Outlook in KarlsruheWhy Updated Skills Are in Demand

    An updated ITIL credential signals that you operate to the current IT service management standard, which matters in Karlsruhe, ranked among Europe's strongest IT locations. Employers such as IONOS, 1&1, Atruvia, init and PTV Group run cloud, mobility and financial-software services that depend on structured service delivery. As these firms adopt ITIL 5, professionals who bridge from ITIL 4 move ahead for roles from service desk lead to IT service delivery manager. Here is what the local market is telling us.

    What Is Driving ITIL 5 Demand in Karlsruhe?

    ITIL 5 is more than an update. It keeps your service management skills current as Karlsruhe's IT employers move to the latest framework. Bridge from ITIL 4 today.

    Your Karlsruhe Career Transformation

    Where You Stand Today

    The Shift ITIL 5 Makes to Your Career

    Karlsruhe's IT employers are moving to the latest ITIL version as cloud, mobility and AI-enabled services grow, and increasingly they separate professionals on the current framework from those still on ITIL 4. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale (Germany) 2026; PeopleCert ITIL Foundation Bridge Version 5.

    How to Get ITIL V5 Foundation Bridge Certified in KarlsruheStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Karlsruhe is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Germany is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeWhat Changes When You Move to ITIL 5

    Skills covered in the ITIL 5 Foundation Bridge focus on what is new and changed since ITIL 4. By the end of this one-day course you can apply ITIL 5's updated lifecycle, value and digital guidance in your day-to-day service management work.

    Key ITIL 5 Enhancements

    Identify what has changed since ITIL 4, including new and refined concepts, structural updates, and the shift to digital product and service management as the organising framework.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 addresses modern, AI-enabled and platform-based environments, and how the product and service lifecycle structures delivery across increasing complexity.

    Updated ITIL 5 Language and Concepts

    Use the new and redefined ITIL 5 terminology and updated core concepts to communicate clearly and confidently across teams, partners and stakeholders.

    Enhanced Value Creation

    Apply ITIL 5's enhanced value creation approach across the full stakeholder ecosystem, linking strategy and delivery to measurable, outcome-focused results.

    Value Stream Mapping and Management

    Work with value stream management, a dedicated ITIL 5 discipline, to track, improve and demonstrate value across the service lifecycle.

    Applying ITIL 5 in Practice

    Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and service delivery results at work.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Karlsruhe?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis for ITIL 5 Bridge Training in KarlsruheTrusted by Professionals and Teams

    As a trusted ITIL 5 Foundation Bridge training company in Karlsruhe, Invensis Learning is a global, accredited training provider delivering ITIL courses aligned to AXELOS and PeopleCert standards. Our ITIL 5 Foundation Bridge training in Karlsruhe combines experienced, certified trainers, flexible live virtual and classroom formats, and structured courseware that focuses on exactly what changed in ITIL 5. Whether you enrol as an individual professional or train a service management team, we provide practical, real-world learning, exam preparation and dedicated learner support before, during and after the course. As an ISO 9001:2015 and ISO 27001:2022 certified organisation, we deliver a consistent, secure training experience that helps you move from ITIL 4 to ITIL 5 with confidence.

    • Accredited training aligned to AXELOS and PeopleCert ITIL standards
    • Experienced, certified ITIL trainers with real-world ITSM experience
    • Online (live virtual) and classroom formats to fit your schedule
    • Courseware focused only on what is new and changed in ITIL 5
    • Exam preparation and guidance for the PeopleCert bridge exam
    • Dedicated learner support before, during and after training
    • Customised corporate training for service management teams
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in KarlsruheInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Karlsruhe

    Novotel Karlsruhe City, Festpl, 2, 76137 Karlsruhe, Germany

    ITIL V5 Foundation Bridge Training Location in Karlsruhe

    Leonardo Hotel Karlsruhe, Ettlinger Str. 23, 76137 Karlsruhe, Germany

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    ITIL 5 Team TrainingUpskill Your Service Management Staff

    • Transition your whole ITSM team from ITIL 4 to ITIL 5 efficiently
    • Flexible onsite, live virtual or hybrid delivery for teams in Karlsruhe
    • Customised schedules aligned to your team's availability
    • Certified trainers with real service management experience
    • Role-based examples drawn from cloud, mobility and finance IT
    • Dedicated coordination and progress reporting for group training
    • Volume-based pricing for departments and large teams

    Leading Organisations

    IONOS1&1AtruviaInitPTV GroupEnBW

    What Our Learners Say

    Updated My Credential in a Single Day

    "The bridge was exactly what I needed. In one day I understood the new product and service lifecycle and value streams, and I passed the PeopleCert exam the same week. My ITIL credential is current again without redoing Foundation."

    Lukas Brandt

    IT Service Manager

    0/0

    Only the Changes, Clearly Explained

    "Focused, practical and well paced. The trainer concentrated on what actually changed in ITIL 5, so I could apply the updated language and value creation ideas to incident work straight away. Highly recommended for anyone already on ITIL 4."

    Sophie Vogel

    Incident Manager

    0/0

    Relevant to a Modern Service Desk

    "Good balance of theory and real examples. The sample questions made the exam format easy to handle, and the AI-enabled service guidance was very relevant to how our service desk is evolving. The live virtual format fit my schedule well."

    Daniel Krause

    Service Desk Team Lead

    0/0

    Smooth Team Transition to ITIL 5

    "We moved our operations team to ITIL 5 with one onsite day per group. The trainer used examples from cloud and multi-supplier services, which made adoption easy. Coordination and scheduling were handled professionally from start to finish."

    Markus Schneider

    Head of IT Operations, Cloud Services Provider

    0/0

    Efficient Upskilling for Our ITSM Team

    "As an L&D lead I needed an efficient way to keep our ITSM staff current. The corporate bridge programme delivered consistent training across the team with clear reporting, and our consultants kept their credibility with clients on the latest framework."

    Andrea Hoffmann

    L&D Manager, Financial Software Company

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a certification that lets ITIL 4 Foundation holders update their credential to ITIL 5, the latest version of the ITIL service management framework. It focuses only on what is new and changed, is governed by AXELOS, and is examined by PeopleCert.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a certification that lets ITIL 4 Foundation holders update their credential to ITIL 5, the latest version of the ITIL service management framework. It focuses only on what is new and changed, is governed by AXELOS, and is examined by PeopleCert.

    Who should take the ITIL 5 Foundation Bridge?

    It is designed for professionals who already hold ITIL 4 Foundation, including ITSM managers, service desk leads, incident and change managers, consultants and trainers. In Karlsruhe it suits staff in cloud, mobility and financial-software firms who need the current ITIL credential.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes, if you hold ITIL 4 Foundation and want to stay current as employers adopt ITIL 5. The bridge updates your credential in one day instead of a full retraining, keeps you credible for ITSM roles, and opens progression to higher ITIL 5 qualifications.

    Do I need ITIL 4 Foundation before taking the bridge?

    Yes. ITIL 4 Foundation is the formal prerequisite for the ITIL 5 Foundation Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation certification instead of the bridge.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle through PeopleCert, or by passing a higher ITIL 5 qualification.

    Is the ITIL 5 Foundation Bridge recognised in Karlsruhe?

    Yes. ITIL is a globally recognised service management framework, and passing the bridge gives you the ITIL 5 Foundation credential valued by employers across Karlsruhe, Germany and worldwide, including software, mobility and financial-software organisations.

    Pricing

    How much does ITIL 5 Foundation Bridge training cost in Karlsruhe?

    Training is available on request and varies by format, as live virtual, classroom and corporate options are priced differently. The PeopleCert exam is billed separately under regional pricing. Request a quote and we will share current options for your needs.

    What is included in the course fee?

    The fee typically includes accredited courseware focused on ITIL 5 changes, instructor-led sessions, practice questions, exam preparation, learner support and a course completion certificate. Exact inclusions depend on the format you choose.

    Is the PeopleCert exam fee included in the price?

    The bridge is often offered as a combined training and exam package, but pricing varies by provider and region. Confirm whether the exam voucher is bundled when you enrol, or ask a learning advisor for a clear breakdown.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and whole IT functions. Contact us for a tailored group quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation Bridge exam?

    The exam is closed book with multiple-choice, single-answer questions. It is delivered through PeopleCert, either online proctored using OnVUE or at an authorised test centre, and is based on the ITIL Foundation Bridge Version 5 syllabus.

    How many questions are on the exam and what is the pass mark?

    The exam has 20 questions, and the pass mark is 65 percent, which is 13 correct answers out of 20. It covers only what is new and changed in ITIL 5, since ITIL 4 knowledge is assumed.

    How long is the ITIL 5 Foundation Bridge exam?

    You have 30 minutes to complete the 20-question exam. The focused format reflects that the bridge tests only the differences between ITIL 4 and ITIL 5, not the full Foundation syllabus.

    How and where do I take the exam?

    You can sit the exam through PeopleCert OnVUE online proctoring, available 24/7 from home or office, or at a PeopleCert authorised test centre. Both options are available to candidates in Karlsruhe and across Germany.

    What credential do I get when I pass the bridge?

    When you pass, you hold the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    What if I do not pass the exam the first time?

    You can retake the exam, and our training includes preparation and practice questions to help you pass with confidence. Check the current re-sit policy and any fee with PeopleCert before rebooking.

    Course Content

    What does the ITIL 5 Foundation Bridge cover?

    The course covers five topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It focuses only on changes from ITIL 4.

    Can I take the bridge if I am new to ITIL?

    No. The bridge assumes ITIL 4 Foundation knowledge and is not an entry point. If you are new to ITIL, take the full ITIL 5 Foundation certification first, then the bridge is not required.

    How is the training delivered and how long is it?

    The bridge is a focused one-day course delivered as online (live virtual) instructor-led training or in a classroom. Corporate groups can also choose onsite or hybrid delivery scheduled around the team.

    What learning materials are provided?

    You receive accredited courseware aligned to the ITIL Foundation Bridge Version 5 syllabus, practice questions, a sample exam, and trainer-led examples that show how ITIL 5 changes apply to real service management work.

    Is the course aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, covering the new and updated content introduced in ITIL 5.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online through the Invensis Learning website, choose your format, and complete payment to receive schedules and materials. New batches run regularly, so see upcoming schedules or talk to a learning advisor to pick a date.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that best fits your schedule and learning style.

    What are the requirements to enrol in the bridge?

    To take the ITIL 5 Foundation Bridge you should hold ITIL 4 Foundation, which is the prerequisite for the exam. There is no formal education or work-experience requirement beyond that.

    Can I reschedule or transfer my booking?

    Yes. Flexi options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.