Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
EUR 430
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Knowledge You Already Have, Now Current
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Dortmund, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Outcomes for Your Career and Your Team
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL remains the common language of IT service management across Dortmund, valued by the IT-services houses adesso and Materna, insurer Signal Iduna, engineering employers such as Wilo, and energy and public-sector organisations that run large, complex service operations. As these employers modernise legacy systems and adopt cloud and AI, they want practitioners whose credentials match the current framework. The ITIL 5 bridge moves you from ITIL 4 to that current standard, and here is what the local market looks like right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Dortmund : Salary Insights and Trends
Hiring Companies in Dortmund
PayScale (Germany) 2026
Source: Materna - adesso - DEW21
The ITIL 5 bridge is the fastest way to keep your credential current. Join ITSM professionals in Dortmund who are aligning their skills with how modern services are run. Start your bridge today.
Dortmund's IT-services, insurance and public-sector employers are modernising fast, and they increasingly expect ITSM staff to hold the current ITIL credential. Here is which side of that line the bridge puts you on.
Sources: PayScale, Glassdoor, SalaryExpert (Germany) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Dortmund is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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New Concepts You Can Apply at Once
Skills covered in the ITIL 5 Foundation Bridge centre on what is new and changed in ITIL 5 relative to ITIL 4. Across one focused day you build command of the updated concepts, language and value approach, then apply them to real service management work.
Identify what has changed since ITIL 4, including the new and refined concepts, structural updates and updated terminology that define ITIL 5, so you can speak about the framework with confidence.
Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how the product and service lifecycle structures delivery across discovery, design, build, operation, delivery and support.
Apply the updated ITIL 5 terminology and the guiding principles correctly, so you can communicate clearly with teams, partners and stakeholders who may be at different stages of adoption.
Explain how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and tracking measurable, outcome-focused results.
Use value stream thinking as a dedicated discipline in ITIL 5 to map work, reduce waste and connect service delivery to the outcomes the business cares about.
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, break down silos and lift service delivery performance at work.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
Accredited, Expert-Led Prep
As a trusted ITIL 5 Foundation Bridge training company in Dortmund, Invensis Learning delivers structured ITIL 5 bridge training for individual professionals and organisations updating their credentials to the latest framework. As a PeopleCert Accredited Training Organisation, we combine accredited trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team in Dortmund, you get a professional experience built around practical understanding, current ITIL practice and a clear path to the bridge exam.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Dortmund
Hotel NH Dortmund Königswall 1, 44137 Dortmund, Germany
ITIL V5 Foundation Bridge Training Location in Dortmund
Leonardo Dortmund Burgwall 11-13, 44135 Dortmund, Germany
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"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"The organisation was very good. The team activity in the warehouse was productive. In the evening we had a great experience."
"Applied to real life examples well and feel comfortable with the material"
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"Pritesh Shah is a great, knowledgeable and supportive trainer"
"Great training session but material could have been prepared earlier and sequential for us to follow"

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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Germany to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is a transition qualification from AXELOS, examined by PeopleCert, that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so on passing you hold the ITIL 5 Foundation credential.