Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the ITIL 5 Foundation Bridge, and Who Is It For?

    Your One-Day Route to ITIL 5

    ITIL (Version 5) Foundation Bridge course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Berlin, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Bridge Training

    • 8 hours of instructor-led training

    • 8 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware

    • Practice questions, mock assessments and revision materials

    • PeopleCert ITIL V5 Foundation Bridge exam voucher

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in Berlin

    Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    Why Upgrading to ITIL 5 Pays Off

    Real Gains for Your ITSM Career

    ITIL V5 Foundation Exam Format in BerlinWhat to expect on exam day

    The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).

    ITIL V5 Foundation Bridge Certification Cost in Berlin

    Who Should Take ITIL V5 Foundation Bridge Certification Training in Berlin?

    • IT Service Manager

    • ITSM Practitioner

    • Service Desk Lead

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    • ITIL-certified Professional

    Where ITIL 5 Skills Take Your Career in Berlin

    Roles, Demand and Pay

    ITIL is the leading IT service management framework, and Berlin's employers increasingly expect the current version. As Germany's startup capital, the city runs deep on fintech, e-commerce, cloud and public-sector IT, all sectors that depend on structured service management. With a persistent skills shortage and a hiring culture that weights formal certificates heavily, ITIL 4 holders who move to ITIL 5 stand out for roles from service delivery to IT service management. Here is what the local market is telling us right now.

    Berlin IT Pressures That Reward ITIL 5 Skills

    ITIL 5 is more than a version update. It signals that your service knowledge is current in a market that hires on credentials. Move from ITIL 4 to ITIL 5 and stay ahead. Start your bridge today.

    Your Berlin Career Transformation

    Where the ITIL 5 Bridge Takes Your Career,

    A Clear Before and After

    Berlin's IT market rewards current skills, and employers increasingly separate professionals certified on the latest ITIL version from those who are not. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, ERI (Berlin and Germany) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in Berlin

    Step-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Berlin is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organisational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organisational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculum

    of the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    The ITIL 5 Skills You Will Take Back to Work

    Built on the Five Bridge Topics

    This bridge programme focuses only on what is new and changed in ITIL 5, building on the ITIL 4 Foundation knowledge you already hold. By the end, you can apply the updated framework to your own service environment with confidence.

    Spotting What Changed from ITIL 4

    Skills covered in the ITIL 5 Bridge start with what is new. You will identify the key enhancements, structural updates and refined concepts ITIL 5 introduces, and understand the rationale for the change relative to ITIL 4.

    Managing Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and platform delivery shapes digital product and service management across the lifecycle.

    Mapping the Product and Service Lifecycle

    Work with the product and service lifecycle as a core organising principle, from discovery and design through build, operation, delivery and support, and see how it structures digital service management end to end.

    Using the Updated ITIL 5 Language

    Gain clarity on new, renamed and redefined terminology so you can communicate confidently with teams, partners and stakeholders who may be at different stages of ITIL 5 adoption.

    Driving Value Across the Stakeholder Ecosystem

    Apply ITIL 5's enhanced approach to value creation, linking strategy, delivery and measurable outcomes across consumers, partners, suppliers and society, including sustainability and experience.

    Applying ITIL 5 in Daily Practice

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results, and connect updated practices to real organisational outcomes.

    ITIL V5 Foundation Bridge Certification Training Modes

    for Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 430

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Train with Invensis Learning

    For Your ITIL 5 Foundation Bridge Certification Training in Berlin?

    As a trusted ITIL 5 Foundation Bridge training company in Berlin, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations that want their service management credentials to reflect the current framework. Our programmes combine accredited courseware, experienced ITSM trainers, flexible delivery and learner-focused support. Whether you are an ITIL 4 holder updating your own credential or a manager moving a team to ITIL 5, we provide a professional experience built around practical understanding and real-world application.

    • Accredited training partner aligned to PeopleCert and AXELOS standards
    • Trainers who are practising ITSM experts, not only instructors
    • Live online and classroom formats that fit working schedules in Berlin
    • Courseware focused on the ITIL 5 changes that matter to ITIL 4 holders
    • Dedicated learner support before, during and after the course
    • ISO 9001 and ISO 27001 certified training operations
    • Customised corporate delivery for in-house service teams
    • A clear, supported path from ITIL 4 to the ITIL 5 Foundation credential

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in Berlin

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Berlin

    Hotel de Rome, a Rocco Forte Hotel Behrenstraße 37, 10117 Berlin

    ITIL V5 Foundation Bridge Training Location in Berlin

    Hotel Adol Kempinski Berlin Unter den Linden 77, 10117 Berlin

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    ITIL 5 Bridge Training for Berlin Teams

    Certify the Whole Team

    • Tailored ITIL 5 Bridge content for your service desk and operations teams
    • Delivery onsite in Berlin, live online, or in a blended format
    • Schedules built around your team's availability
    • Group and volume pricing for organisations
    • Experienced, accredited ITSM trainers
    • Progress tracking and post-training learner support
    • Consistent ITIL 5 language and practice across business units

    Trusted by Leading Enterprises in Germany

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    What Our Learners Say About Us

    "Great training session but material could have been prepared earlier and sequential for us to follow"

    Lihle Nyathi

    (4.0/5)

    South AfricaTrustpilot

    "Nice Experience "

    Harikrishnan

    (4.0/5)

    Saudi ArabiaTrustpilot

    "Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."

    Sabruddin Ansari

    (5.0/5)

    Saudi ArabiaTrustpilot

    "PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."

    Christine Joy Reyes - Bugayon

    (5.0/5)

    PhilippinesTrustpilot

    "Amazing support team! I am very thankful to the support team who helped me at every step of my learning process. They are quick in responding to the issue and providing the best solutions."

    Darshan Deshbhandari

    (5.0/5)

    "The trainer could customize the training for our company needs and teams could relate them better."

    Thilak K

    (5.0/5)

    "Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "

    Amjad

    (5.0/5)

    "Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."

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    (5.0/5)

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    Frequently Asked Questions

    Here's everything you may ask...

    The ITIL 5 Foundation Bridge is an accredited transition certification that updates an existing ITIL 4 Foundation credential to ITIL 5. It focuses only on what is new and changed, and passing the exam grants the full ITIL 5 Foundation credential. ITIL is governed by AXELOS and examined by PeopleCert.