Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
EUR 430
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your One-Day Route to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Berlin, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Real Gains for Your ITSM Career
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Pay
ITIL is the leading IT service management framework, and Berlin's employers increasingly expect the current version. As Germany's startup capital, the city runs deep on fintech, e-commerce, cloud and public-sector IT, all sectors that depend on structured service management. With a persistent skills shortage and a hiring culture that weights formal certificates heavily, ITIL 4 holders who move to ITIL 5 stand out for roles from service delivery to IT service management. Here is what the local market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Berlin : Salary Insights and Trends
Hiring Companies in Berlin
PayScale, Glassdoor (Berlin) 2026
Source: HelloFresh, Zalando, BVG, Deutsche Bahn
ITIL 5 is more than a version update. It signals that your service knowledge is current in a market that hires on credentials. Move from ITIL 4 to ITIL 5 and stay ahead. Start your bridge today.
Berlin's IT market rewards current skills, and employers increasingly separate professionals certified on the latest ITIL version from those who are not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, ERI (Berlin and Germany) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Berlin is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Built on the Five Bridge Topics
This bridge programme focuses only on what is new and changed in ITIL 5, building on the ITIL 4 Foundation knowledge you already hold. By the end, you can apply the updated framework to your own service environment with confidence.
Skills covered in the ITIL 5 Bridge start with what is new. You will identify the key enhancements, structural updates and refined concepts ITIL 5 introduces, and understand the rationale for the change relative to ITIL 4.
Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how growing complexity across cloud, multi-supplier and platform delivery shapes digital product and service management across the lifecycle.
Work with the product and service lifecycle as a core organising principle, from discovery and design through build, operation, delivery and support, and see how it structures digital service management end to end.
Gain clarity on new, renamed and redefined terminology so you can communicate confidently with teams, partners and stakeholders who may be at different stages of ITIL 5 adoption.
Apply ITIL 5's enhanced approach to value creation, linking strategy, delivery and measurable outcomes across consumers, partners, suppliers and society, including sustainability and experience.
Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge to improve collaboration, performance and results, and connect updated practices to real organisational outcomes.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
For Your ITIL 5 Foundation Bridge Certification Training in Berlin?
As a trusted ITIL 5 Foundation Bridge training company in Berlin, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations that want their service management credentials to reflect the current framework. Our programmes combine accredited courseware, experienced ITSM trainers, flexible delivery and learner-focused support. Whether you are an ITIL 4 holder updating your own credential or a manager moving a team to ITIL 5, we provide a professional experience built around practical understanding and real-world application.
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate

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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Berlin
Hotel de Rome, a Rocco Forte Hotel Behrenstraße 37, 10117 Berlin
ITIL V5 Foundation Bridge Training Location in Berlin
Hotel Adol Kempinski Berlin Unter den Linden 77, 10117 Berlin
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"Great training session but material could have been prepared earlier and sequential for us to follow"
"Nice Experience "
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Amazing support team! I am very thankful to the support team who helped me at every step of my learning process. They are quick in responding to the issue and providing the best solutions."
"The trainer could customize the training for our company needs and teams could relate them better."
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"Sathish was very thorough taking us through each session from start to finish, quite informative and I am confident that I will pass the exam."

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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in Germany to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is an accredited transition certification that updates an existing ITIL 4 Foundation credential to ITIL 5. It focuses only on what is new and changed, and passing the exam grants the full ITIL 5 Foundation credential. ITIL is governed by AXELOS and examined by PeopleCert.