Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Lean IT and How It Sharpens IT Service DeliveryUntitledLean Thinking, Applied to IT

    Lean IT Foundation Training is a practical, foundation-level programme that applies Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow, and deliver more value to the customer. It gives IT and service professionals a shared language for continuous improvement, grounded in the EXIN Lean IT body of knowledge. Across two days (16 hours), you learn the five Lean principles, value stream mapping, Kaizen, DMAIC, 5S, Kanban and the Deming (PDCA) cycle, then see how each applies to real IT delivery. The programme suits IT professionals, service and project managers, team leaders, developers, testers and process practitioners who want practical improvement skills rather than theory. In India, where IT services firms and global capability centres run at huge scale, Lean IT skills help you cut cycle times, reduce rework and make services more reliable. Start building leaner IT with Invensis Learning.

    What Is Lean IT and How It Sharpens IT Service DeliveryLean Thinking, Applied to IT

    Lean IT Foundation Training is a practical, foundation-level programme that applies Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow, and deliver more value to the customer. It gives IT and service professionals a shared language for continuous improvement, grounded in the EXIN Lean IT body of knowledge.

    Across two days (16 hours), you learn the five Lean principles, value stream mapping, Kaizen, DMAIC, 5S, Kanban and the Deming (PDCA) cycle, then see how each applies to real IT delivery. The programme suits IT professionals, service and project managers, team leaders, developers, testers and process practitioners who want practical improvement skills rather than theory.

    In India, where IT services firms and global capability centres run at huge scale, Lean IT skills help you cut cycle times, reduce rework and make services more reliable. Start building leaner IT with Invensis Learning.

    Certification Badge

    Key Highlightsof the Lean IT Training Course

    End-to-End Skill Development

    • Learn how Lean principles derived from the Toyota Production System apply directly to IT service delivery, software development, and operations contexts in the India
    • Develop a working understanding of the five core Lean principles and how they translate into structured process improvement activities within technology teams
    • Build skills in waste identification using the muda, mura, and muri framework and apply them to real IT workflows and delivery pipelines
    • Gain the practical ability to lead and participate in Lean IT Foundation improvement initiatives from day one of returning to your organization

    Structured Courseware and Learning Resources

    • Access a clearly organized eight-module curriculum that moves logically from Lean foundations through customer focus, process improvement, operational performance, organization, behavior, leadership, and Kaizen
    • Receive course materials that include value stream mapping guides, SIPOC templates, 5S checklists, Kanban setup guides, and KPI tracking frameworks
    • Review real-world case studies drawn from Lean IT Foundation implementations across technology, financial services, healthcare, and public sector organizations operating in the India
    • Engage with structured activities and reflection exercises designed to reinforce each module and connect learning directly to your professional context through a practical Lean IT Foundation bootcamp

    Instructor-Led, Practical Learning Experience

    • Learn from experienced Lean IT Foundation practitioners who have applied these principles across IT organizations, service delivery functions, and technology-driven business environments
    • Participate in facilitated discussions that connect the Shingo model, DMAIC, and Kaizen mindset to practical IT improvement scenarios
    • Work through exercises involving value stream mapping, Voice of Customer analysis, and process cycle efficiency that reflect real workplace challenges
    • Ask questions in real time and receive guidance tailored to the IT roles and organizational contexts represented by participants through Lean IT Foundation coaching

    Flexible Learning Support in India

    • Access training in live online instructor-led or self-paced format depending on your schedule, preferred learning style, and professional context
    • Benefit from post-training access to course recordings, reference materials, and supplementary resources for continued workplace application
    • Receive support from Invensis Learning training coordinators who assist with scheduling, materials, and enrolment queries specific to learners across the India
    • Engage with a community of IT professionals completing the same program, creating opportunities for networking and shared learning

    Learn the Core Concepts Covered in the Course

    • Explore the Lean IT Foundation definition, the origins of the Toyota Production System, and the five Lean principles as the foundation of the entire program
    • Understand the Voice of the Customer and Critical-to-Quality concepts and how they link customer needs to measurable process characteristics
    • Study Value Stream Mapping, SIPOC, Heijunka, and 5S as structured frameworks for visualizing, analyzing, and improving IT processes through our Online Lean IT Foundation course
    • Examine the Shingo model principles and the Kaizen approach, including DMAIC, Kaikaku, and Kakushin, as tools for sustaining continuous improvement

    Practice, Assessment, and Completion Support

    • Apply learning through practical exercises that replicate waste identification, process mapping, and improvement planning in IT environments
    • Complete module-level knowledge checks that reinforce understanding and help identify areas for further review before progressing
    • Receive a Certificate of Completion from Invensis Learning upon successfully finishing the full two-day training program
    • Access a post-course summary of key Lean IT Foundation concepts to support ongoing reference and application in your IT workplace

    Career and Workplace Application

    • Position yourself for roles requiring Lean and process improvement expertise, including IT Service Manager, Process Analyst, DevOps Lead, IT Operations Manager, and Lean Coach positions across the India
    • Apply Lean IT Foundation practices immediately within your current team or service delivery function, regardless of technology stack or organizational structure
    • Understand how Lean thinking connects to broader operational excellence and Agile transformation initiatives, preparing you for more complex improvement programs
    • Benefit from strong market demand, with IT organizations applying Lean practices reporting 30 to 40 percent reduction in service delivery time and measurable improvements in customer satisfaction scores

    EXIN-Accredited Training Provider

    • Invensis Learning is an Accredited Training Provider of EXIN, making it a trusted Lean IT Foundation training company
    • EXIN owns and governs the Lean IT Foundation framework, and all course content delivered by Invensis Learning is fully aligned with the EXIN-defined syllabus and learning objectives
    • EXIN accreditation ensures the training meets internationally recognised quality standards and reflects the body of knowledge used by Lean IT professionals worldwide
    • Courseware, instructor qualifications, and delivery practices are held to the standard expected of an EXIN Accredited Training Provider
    • Learners can be confident that the Lean IT Foundation training completed through Invensis Learning is consistent with the body of knowledge recognised by IT organisations and service delivery teams globally

    Lean IT Foundation Training Eligibility in the IndiaWho Can Enroll?

    • There are no formal prerequisites for enrolling in the Lean IT Foundation training program

    • Open to IT professionals, project managers, team leaders, and process practitioners at all experience levels

    • No prior Lean, Six Sigma, or formal process improvement training is required to participate

    • Basic familiarity with IT service delivery or technology operations is helpful but is not a mandatory requirement

    • Professionals new to Lean thinking as well as those with informal exposure to Lean concepts will benefit from this program

    The Payoff of Building Lean IT CapabilityFor Your Career and Your Team

    For Individuals

    For Individuals

    Lean IT training gives you hands-on skills to make IT services faster, leaner and more reliable. You learn to see waste in real workflows, map value streams, and lead small, structured improvements that add up. Whether you work in IT operations, service management, development, testing or project delivery, the programme helps you turn everyday frustrations into measurable gains for the customer and the team.

    If you want practical improvement skills that apply from your first day back at work, Lean IT is a clear step forward. You gain a toolkit and a mindset that employers across India value in efficiency-driven IT environments.

    • Cut waste and rework across IT services using proven Lean tools
    • Improve flow and cycle time in day-to-day IT operations
    • Speak a shared continuous-improvement language with your team
    • Apply value stream mapping to spot and remove bottlenecks
    • Bring a customer-value mindset to service delivery decisions
    • Use Kaizen and DMAIC to solve recurring IT problems
    • Strengthen your profile for process and service improvement roles
    • Build skills valued across IT services, GCCs and enterprise IT
    For Organizations

    For Organizations

    Lean IT group training helps organisations embed continuous improvement into how IT teams work. Teams gain a common set of tools for removing waste, improving flow and raising service quality across operations and delivery. Delivered for IT departments, service desks, GCC teams or delivery units, the training turns Lean from an idea into a shared, everyday practice.

    If your teams struggle with rework, slow handoffs and inconsistent service, Lean IT training gives them a practical, repeatable way to improve. You build in-house capability that keeps delivering value long after the sessions end.

    • Build a shared Lean IT capability across service and delivery teams
    • Reduce waste, incidents and rework in IT operations
    • Improve service reliability and customer satisfaction
    • Standardise continuous improvement practice across units
    • Shorten cycle times and speed up value delivery
    • Develop in-house problem-solving using Kaizen and DMAIC
    • Deliver training onsite or live virtual to fit team schedules
    • Align IT delivery more closely with customer and business value

    Where These Skills Take Your Career in IndiaRoles, Demand and Growth

    Lean IT skills are in demand wherever IT services must run efficiently, and in India that means IT services firms, global capability centres, BFSI, healthcare, telecom and product companies. As GCCs mature from cost centres into efficiency and innovation hubs, professionals who complete Lean IT training and can remove waste and improve IT flow stand out. The skills map to roles from continuous improvement analyst to IT service delivery and process excellence lead, and here is what the market is telling us right now.

    ₹18.7 lakh

    IT service delivery manager salary, India

    average per year, PayScale 2026

    ₹22 lakh

    Process excellence roles pay, India

    average, 6figr 2026

    1,700+

    GCCs operating in India

    NASSCOM, 2026

    54%

    GCCs focused on cost optimisation

    efficiency priority, EY 2026

    SECTORS HIRING

    • —IT and Software Services / GCCs
    • —Banking, Financial Services and Insurance
    • —Healthcare and Life Sciences
    • —Telecom and Networking
    • —Manufacturing and Engineering
    • —E-commerce and Product Technology

    GROWTH TRENDS

    • —GCCs shifting from cost centres to efficiency and innovation hubs
    • —Cost-optimisation pressure driving demand for waste reduction
    • —Digital transformation adding process complexity to manage
    • —Growing focus on IT service reliability and SLA performance
    • —Deep IT talent pool but scarce structured improvement skills
    • —Continuous improvement embedded across large delivery teams

    Sources: PayScale, 6figr, Glassdoor, Indeed, AmbitionBox (India) 2026; NASSCOM and EY GCC insights, 2026.

    IT Delivery Pressures Driving Demand for Lean Skills in India

    Scale of IT Services Delivery

    India's IT services firms and GCCs run vast, concurrent workloads. At that scale, small amounts of waste and rework multiply fast, so teams that can streamline IT flow are increasingly valued.

    Lean IT builds waste-reduction and flow skills

    Cost and Efficiency Pressure

    Around 54% of GCCs keep a sharp focus on cost optimisation. Professionals who can cut waste and lift efficiency in IT operations directly support that priority and stand out to employers.

    Lean IT builds cost and waste optimisation skills

    Service Reliability Expectations

    Customers expect faster, more reliable IT services and tighter SLA performance. Lean flow, 5S and quality tools help teams reduce incidents and deliver services more consistently.

    Lean IT builds quality and flow skills

    Digital Transformation Load

    With 61% of centres prioritising digital transformation, change is constant. Lean IT stops new tools and workflows from adding hidden process waste and keeps improvement customer-focused.

    Lean IT keeps change lean and value-focused

    Continuous Improvement Talent Gap

    India has a deep IT talent pool but fewer people trained in structured, IT-specific continuous improvement. Lean IT skills fill that gap and make holders more sought-after.

    Lean IT makes structured improvers stand out

    Manual, Wasteful Processes

    Legacy handoffs, approvals and manual steps slow IT delivery. Value stream mapping and Kaizen help teams see and remove that waste, shortening cycle times across operations.

    Lean IT targets handoffs and manual waste

    Sources: NASSCOM and EY GCC insights, 2026; PwC and industry reports on India IT services and GCCs, 2026.

    Lean IT is more than a method. It is a practical way to make IT services faster, cheaper and more reliable. Join professionals who remove waste and lead continuous improvement in IT. Start your Lean IT journey today.

    Your India Lean IT Transformation

    Your Before and After with Lean IT

    The Shift This Training Delivers

    India's IT services and GCC market is under constant pressure to deliver faster, cheaper and more reliably, and employers increasingly value people who can make that happen. Here is the shift Lean IT training helps you make.

    Today

    Limited to task-level IT work with little improvement remit

    After Lean IT

    Ready for continuous improvement, service delivery and process excellence roles

    Today

    Familiar with IT operations, but not with structured Lean methods

    After Lean IT

    Fluent in Lean tools that India's IT services firms and GCCs actively use

    Today

    Under pressure to do more with less, without a clear method

    After Lean IT

    Able to cut cycle times, rework and cost across IT services

    You build Lean IT capability

    Before

    You sense inefficiency in IT delivery but lack the tools to fix it

    Now you have

    A practical toolkit to see and remove waste in IT workflows

    Before

    Improvement efforts are ad hoc and hard to sustain

    Now you have

    A shared continuous-improvement language across your IT team

    Before

    You react to incidents instead of improving the process

    Now you have

    Confidence to map value streams and lead Kaizen improvements

    Before

    Focus stays on tickets closed, not value delivered

    Now you have

    A customer-value lens on every IT service decision

    "In IT, the gap between busy teams and effective teams is a structured way to remove waste, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and put improvement into practice.

    Sources: PayScale, 6figr, Glassdoor (India) 2026.

    Module 1: Introduction to Lean

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Module 2: Focusing on the Customer

    • Understanding the Voice of the Customer concept and how it provides the foundation for all Lean improvement activity in IT organizations
    • Learning Critical-to-Quality concepts and how CTQ characteristics define the measurable attributes of IT services that matter most to customers
    • Exploring the VoC-to-CTQ linking process and how customer feedback and requirements are translated into actionable process improvement priorities

    Module 3: Improving Existing Processes

    • Understanding process definition principles and how IT processes are described, bounded, and documented for improvement purposes
    • Exploring the difference between push and pull systems and how pull-based thinking improves flow and reduces waste in IT service delivery
    • Learning how to create and use SIPOC diagrams to define process boundaries, identify stakeholders, and scope improvement initiatives
    • Applying Value Stream Mapping to visualize the flow of value and waste across IT processes from request to delivery
    • Understanding Heijunka as a demand-leveling technique and how it can reduce variability and improve throughput in IT workflows
    • Implementing 5S across IT environments to create organized, standardized, and sustainably maintained working conditions

    Module 4: Enhancing Operational Performance

    • Understanding Key Performance Indicators and how to define, select, and track KPIs that reflect the operational health of IT services
    • Learning Process Cycle Efficiency as a measure of the proportion of value-adding time within total process lead time across IT workflows
    • Connecting operational performance measurement to the Deming circle and how KPIs drive structured, evidence-based improvement cycles

    Module 5: Organization

    • Understanding communication cascade as a structured approach to aligning teams around improvement goals and operational priorities in IT organizations
    • Learning visual management principles and how visual displays, dashboards, and workplace organization tools improve transparency and accountability
    • Implementing Kanban boards as a visual workflow management tool for IT teams, covering design, configuration, and continuous improvement of board structure

    Module 6: Behavior and Attitude

    • Understanding the behaviors associated with Lean thinking and how they differ from habits formed in traditional, non-Lean IT Foundation working environments
    • Comparing traditional management approaches with Lean management philosophy and the implications for team leadership and decision-making in IT
    • Exploring Lean leadership principles and the role of leaders in creating the conditions for sustained Lean adoption and continuous improvement culture

    Module 7: Lean IT Foundation Leadership

    • Understanding the Shingo model and its guiding principles as a framework for building organizational cultures that sustain Lean IT Foundation practices
    • Exploring how Shingo model principles apply specifically within IT organizations and how they shape the behaviors of leaders, teams, and individuals

    Module 8: Lean IT Foundation Kaizen

    • Understanding DMAIC as a structured improvement methodology and how its Define, Measure, Analyze, Improve, and Control phases apply to IT process improvement
    • Learning the distinction between Kakushin, Kaikaku, and Kaizen as different scales of change and when each approach is appropriate within IT improvement programs
    • Developing a Kaizen mindset and understanding how ongoing, incremental improvement sustains Lean IT Foundation culture beyond formal improvement projects

    Course Curriculumof the Lean IT Training

    This Lean IT Foundation training course online is structured across eight modules that progress from the foundational philosophy of Lean and its origins in the Toyota Production System through to the practical application of Kaizen, DMAIC, and continuous improvement leadership within IT organizations. Each module builds on the previous one, ensuring that participants develop a complete, coherent, and practically applicable understanding of Lean IT Foundation. The curriculum is designed to be relevant to the full range of IT roles and functions, from service delivery and operations to software development, testing, architecture, and process management as practiced across the India.

    • Understanding the Lean IT Foundation definition and how Lean principles have been adapted from manufacturing to IT service and operations environments
    • Exploring the Toyota Production System as the origin framework for Lean thinking and how its core principles translate to technology contexts
    • Learning the five Lean principles and how they provide a structured approach to identifying value, mapping flow, and pursuing perfection
    • Understanding waste types including muda, mura, and muri and how each manifests differently within IT workflows and delivery processes
    • Applying the Deming circle as a structured Plan-Do-Check-Act framework for iterative process improvement in IT environments

    Teaches you to recognize the three types of waste hiding in your own team's daily workflow.

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    Skills You Will Build in This Lean IT CoursePractical Tools You Can Use at Work

    This Lean IT programme builds a practical toolkit for improving IT services, from spotting waste to running structured improvements. By the end, you can apply Lean principles, map value streams and lead Kaizen in your own IT environment.

    Apply the Five Lean Principles to IT

    In this Lean IT course you will learn to define customer value, map the value stream, create flow, establish pull and pursue perfection, then apply muda, mura and muri thinking to spot waste and overburden in IT services and operations.

    Map Value Streams and Remove Waste

    Use SIPOC and value stream mapping to picture how IT work really flows, distinguish value-add from non-value-add activity, and target the waste that slows delivery and inflates cost.

    Put the Customer Voice at the Centre

    Capture the Voice of the Customer, translate it into Critical to Quality needs, and use that link to prioritise improvements that matter most to the people your IT services support.

    Improve Flow with Kanban and 5S

    Apply visual management, Kanban boards, 5S and Heijunka to make IT work visible, balance demand, and keep flow steady so teams deliver more predictably.

    Solve Problems with Kaizen and DMAIC

    Run structured continuous improvement using the Kaizen mindset and the DMAIC model, tackling recurring IT problems at the root rather than firefighting symptoms.

    Measure and Improve IT Performance

    Work with key performance indicators, process cycle efficiency and the Deming (PDCA) cycle to measure IT performance, guide Lean leadership decisions and sustain improvement over time.

    Who Should TakeLean IT Training in India?

    IT Professionals

    Project Managers

    Team Leaders

    IT Service Managers

    Software Developers

    Testers and QA Professionals

    IT Architects

    Process Practitioners

    Lean Coaches

    Who Can Take This Certification Training

    Lean IT Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Lean IT Foundation online training options available.

    Lean IT Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 66030

    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Lean IT Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Lean IT Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Lean IT Foundation training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Lean IT Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Lean IT Foundation training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Lean IT Live Virtual Training

    Lean IT Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 66030

    Please Note:Attend fully interactive Weekday Lean IT Foundation training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Learners Choose Invensis Learning for Lean IT Training in IndiaTrusted, Expert-Led Training

    As a trusted Lean IT training company in India, Invensis Learning delivers practical Lean IT training for professionals and organisations that want to make IT services leaner, faster and more reliable. Our programmes combine experienced trainers, courseware aligned to the EXIN Lean IT body of knowledge, flexible delivery and hands-on, case-driven learning. Whether you enrol as an individual or plan group training for your team, you get a learning experience built around real IT scenarios, practical tools and measurable improvement you can apply from day one.

    • Experienced trainers with real Lean and IT service improvement backgrounds
    • Courseware aligned to the EXIN Lean IT body of knowledge
    • Flexible formats: online (live virtual) instructor-led and onsite classroom training
    • Flexi Pass lets you attend the same training twice within two months
    • Practical, case-driven sessions focused on applying Lean at work
    • Dedicated learner support before, during and after training
    • Customised corporate delivery for teams across India
    • ISO 9001:2015 and ISO 27001:2022 quality-managed training experience

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

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    Years of Training Excellence

    24/7

    Learner Support

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Lean IT Training Locations in IndiaAll our classroom training is now available online at your convenience

    Lean IT in India

    The Taj Mahal Palace, Koli Nagar, A Ward, Mumbai Zone 1, Mumbai City District, Maharashtra, India

    Lean IT in India

    The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India

    corporate banner

    Lean IT Corporate Training in IndiaContinuous Improvement

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    • Suitable for small, medium and large IT and service teams
    • Customised schedules based on team and shift availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real Lean and IT service improvement experience
    • Role-based, industry-relevant IT examples and case discussions
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across India and global locations

    Leading Organisations

    TCSInfosysWiproHCLTechTech MahindraCognizant

    What Our Learners Say

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    Practical from Day One

    "The Lean IT training changed how I look at our service desk. Within weeks I used value stream mapping to cut a slow approval step, and our ticket cycle time dropped noticeably. Very practical, very applicable."

    Arun Krishnan

    IT Service Desk Lead

    Untitled

    0/0

    Lean Finally Made Sense for IT

    "I came in knowing IT operations but not Lean. The trainer made muda, Kaizen and DMAIC easy to grasp with real IT examples. I now run small improvements with my team every sprint."

    Sneha Iyer

    IT Operations Analyst

    Untitled

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    Useful Tools for Delivery Teams

    "Good balance of theory and practice. The 5S and Kanban sessions were the most useful for our delivery team, and the case studies felt close to the work we actually do in IT services."

    Rahul Deshpande

    Software Delivery Manager

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    Real Impact Across Our Pods

    "We trained two of our GCC delivery pods with Invensis Learning. The teams now share a common improvement language, and we have seen fewer repeat incidents and cleaner handoffs across shifts."

    Meera Nair

    L&D Manager, IT Services

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    From Firefighting to Improving

    "As a delivery head, I wanted my managers to move from firefighting to structured improvement. The Lean IT programme did exactly that. Scheduling was flexible and the trainer tailored examples to our environment."

    Vikram Sethi

    Head of Delivery, BFSI Technology

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    Frequently Asked QuestionsHere's everything you may ask...

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow and deliver more value to the customer. This foundation-level training suits IT professionals, service and project managers, team leaders, developers, testers and process practitioners in India.

    General

    What is Lean IT and who is this training for?

    Lean IT is the application of Lean principles, thinking and tools to IT services and operations, so teams can remove waste, improve flow and deliver more value to the customer. This foundation-level training suits IT professionals, service and project managers, team leaders, developers, testers and process practitioners in India.

    Is Lean IT training worth it for my career in India?

    Yes. Lean IT skills are valued across India's IT services firms, GCCs, BFSI, telecom and healthcare, where efficiency and service reliability matter. The skills map to roles from continuous improvement analyst to IT service delivery and process excellence lead, making it a practical investment in your growth.

    Do I need prior experience to take the Lean IT course?

    No prior experience is required. This is a foundation-level, beginner-friendly programme. A basic understanding of IT services and some familiarity with Lean ideas help you get more from it, but they are not essential.

    Which standard is the Lean IT training based on?

    The training is grounded in the EXIN Lean IT body of knowledge, the recognised reference for applying Lean principles in an IT environment. It covers the five Lean principles, value stream mapping, Kaizen, DMAIC, 5S, Kanban and the Deming (PDCA) cycle.

    How is Lean IT different from general Lean training?

    General Lean training covers Lean tools broadly, often with a manufacturing lens. Lean IT applies those same tools specifically to IT services and operations, so every concept, from value streams to Kaizen, is framed around IT delivery, incidents, flow and customer value.

    Pricing

    How much does the Lean IT training cost in India?

    Lean IT training fees in India vary by delivery mode, group size and schedule, so pricing is available on request. Live virtual instructor-led and corporate on-site options are quoted separately. Request a quote or speak with a learning advisor for current pricing.

    What is included in the Lean IT course fee?

    The fee typically includes instructor-led training, Lean IT courseware aligned to the EXIN body of knowledge, a study guide, chapter-end quizzes, mock practice, case studies and learner support. Exact inclusions depend on the option you choose.

    Do you offer group or corporate pricing for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT departments, service teams and GCC pods. Ask about corporate or group pricing for a tailored quote.

    Is there a retake option if I want to attend again?

    Yes. With the Flexi Pass, you can attend the same training twice within two months at no extra charge. It is a helpful option if you want a refresher before applying Lean IT at work. Talk to an advisor to add it.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Assessment

    Is there a test at the end of the Lean IT course?

    No, this is a practical skills programme with no formal test. You take part in exercises, quizzes, case studies and mock practice during the two days, which reinforce learning and help you apply Lean IT concepts confidently at work.

    What will I receive after completing the training?

    On finishing the programme, you receive recognition of completion from Invensis Learning confirming your learning achievement. More importantly, you leave with a practical Lean IT toolkit you can use in your role straight away.

    How long is the Lean IT training?

    The training runs over two days (16 hours), covering Lean principles applied to IT across eight structured modules, with practical exercises, case studies and quizzes throughout. An extended half-day schedule over four days is also possible.

    How do I choose the right Lean IT training programme?

    Look for a comprehensive curriculum, experienced trainers, practical learning support and a format that fits you, such as live virtual or onsite. Grounding in the EXIN Lean IT body of knowledge and hands-on IT case studies are strong signs of quality.

    Will the training help me apply Lean in my current role?

    Yes. The programme is built around applying Lean at work, not just learning theory. You practise value stream mapping, Kaizen and DMAIC on IT scenarios, so you can start removing waste and improving flow in your own environment quickly.

    Course Content

    What topics are covered in the Lean IT training?

    The training covers eight modules: introduction to Lean, focusing on the customer, improving existing processes, enhancing operational performance, organisation, behaviour and attitude, Lean IT leadership, and Lean IT Kaizen, all applied to IT services and operations.

    What Lean tools and methods will I learn?

    You learn the five Lean principles, muda, mura and muri, value stream mapping, SIPOC, VoC and CTQ, 5S, Heijunka, Kanban and visual management, key performance indicators, process cycle efficiency, the Deming (PDCA) cycle, Kaizen and the DMAIC model.

    Are there practical exercises and case studies included?

    Yes. The programme uses industry-driven case studies, practical exercises, chapter-end quizzes and mock practice so you apply each concept to realistic IT situations rather than only reading about it.

    What learning materials are provided?

    You receive Lean IT courseware aligned to the EXIN body of knowledge, a study guide created by subject matter experts, chapter-end quizzes, mock practice and practical learning support to reinforce each module.

    Is the courseware up to date and IT-specific?

    Yes. The courseware follows the current EXIN Lean IT body of knowledge and frames every tool around IT services and operations, so the examples, value streams and improvements all reflect real IT delivery.

    Enrollment

    How do I enrol in the Lean IT course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete registration, and you will receive access to the schedule, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What delivery formats are available in India?

    The training is available as online (live virtual) instructor-led training and as corporate on-site (in-person) training for teams. Choose the format that fits your schedule and location. See upcoming schedules for available dates.

    Can this be delivered in-house for my team?

    Yes. Lean IT is available as a corporate group programme, customised for your IT or service teams and delivered onsite or via live virtual training across locations in India. Request a quote for corporate training.

    How soon can I start and can I reschedule?

    New batches run regularly, so you can usually start soon after enrolling. Flexi options let you reschedule or transfer to another batch, and the Flexi Pass lets you attend twice within two months. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.