Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Who Is It For?UntitledYour Fast Route from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge is a one-day transition certification from AXELOS and PeopleCert that takes ITIL 4 Foundation holders to ITIL 5 without repeating content they already know. This ITIL 5 Foundation Bridge certification training in Rotterdam focuses only on what is new and changed, so you update both your knowledge and your credential efficiently. The bridge covers the key enhancements in ITIL 5, the move to digital product and service management, updated terminology, the ITIL Value System and value stream management, and how to apply the new guidance in practice. Pass the 20-question PeopleCert exam and you hold the ITIL 5 Foundation credential, with no full re-sit required. It suits ITSM professionals, service desk and operations leads, consultants and trainers across Rotterdam who want to stay current as employers adopt the latest framework. Delivered live online and in-company, the training gives you a clear, supported path from ITIL 4 to ITIL 5 with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rotterdam, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Who Is It For?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rotterdam, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in RotterdamDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Upgrading to ITIL 5For Your Career and Your Team

    ITIL V5 Foundation Exam Format in RotterdamWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Rotterdam

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITIL 5 Career Outlook in RotterdamTop Roles, Sectors and Salaries

    An updated ITIL 5 credential keeps your service management expertise current as Rotterdam employers move from ITIL 4 to the latest framework. Demand sits across port and logistics tech, energy, financial services, consulting and the public sector, where large digital programmes need people who understand modern, AI-enabled services. Roles run from service desk and incident management up to service delivery and IT service manager, and here is what the local market is telling us now.

    Why ITIL 5 Skills Are in Demand Across Rotterdam

    ITIL 5 is more than a refresh. It is how Rotterdam's ITSM teams stay current with digital, AI-enabled service delivery. Bridge your ITIL 4 credential to the latest framework and lead with confidence. Start your journey today.

    Your Rotterdam ITIL 5 Career Shift

    Where You Stand Now and Where ITIL 5 Takes You

    Your Rotterdam Upgrade Path

    Rotterdam's IT and service management market is expanding with port digitalisation and enterprise transformation, and employers increasingly separate teams on the current ITIL 5 framework from those still on ITIL 4. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, SalaryExpert (Netherlands) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in RotterdamStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Rotterdam is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Netherlands is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    Skills You Will Gain from the ITIL 5 BridgeFrom Value Streams to Digital Products

    The ITIL 5 Foundation Bridge focuses only on what is new and changed in ITIL 5, building on your ITIL 4 Foundation knowledge. By the end of the day you can apply the updated concepts, terminology and value approach in real ITSM contexts.

    Spot What Changed from ITIL 4

    Skills covered in the ITIL 5 Foundation Bridge start here: identify the key enhancements, new concepts, structural updates and terminology that ITIL 5 introduces, so you know exactly what is new and why it matters.

    Manage Digital Products Across the Lifecycle

    Understand how ITIL 5 moves from IT service management to digital product and service management, structuring delivery across the product and service lifecycle in AI-enabled, cloud and platform-based environments.

    Speak the Updated ITIL 5 Language

    Gain clarity on the new, renamed and redefined terminology in ITIL 5 so you can communicate confidently with teams, partners, suppliers and stakeholders at different stages of adoption.

    Drive Value Across the Stakeholder Ecosystem

    Apply ITIL 5's enhanced value creation approach, linking strategy, delivery and measurable outcomes across the full ecosystem of consumers, users, partners, suppliers and society.

    Map and Manage Value Streams

    Work with the ITIL Value System and value stream management as a dedicated discipline, connecting strategic intent to operational delivery and tracking value through continual improvement.

    Apply ITIL 5 in Daily Practice

    Integrate the ITIL 5 enhancements into your existing ways of working to improve collaboration, break down silos and drive measurable gains in service performance and outcomes.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Rotterdam?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your ITIL 5 Foundation Bridge Certification Training in Rotterdam?

    Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and teams who want to keep their service management credentials current. As an accredited partner for AXELOS and PeopleCert, we combine certified ITIL trainers, syllabus-aligned courseware, flexible delivery and learner-focused support, making us a trusted ITIL 5 Foundation Bridge training company in Rotterdam. Whether you enrol as an individual or plan a group transition for your team, our ISO 9001 and ISO 27001 certified operation gives you a professional, secure training experience built around practical understanding and real-world application.

    • Accredited training partner for AXELOS and PeopleCert for ITIL courses
    • Experienced, certified ITIL trainers with real ITSM delivery background
    • Flexible delivery: instructor-led live online and in-company formats
    • Courseware aligned to the official ITIL 5 bridge syllabus
    • Focused one-day bridge format that respects busy professionals' time
    • Dedicated learner support before, during and after the training
    • Scalable delivery for individuals and corporate teams across Rotterdam
    • Trusted by professionals and organisations across multiple industries

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    ITIL (Version 5) Foundation Bridge Course Training Locations in RotterdamInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Rotterdam

    Mainport Hotel, Leuvehaven 77, 3011 EA, Rotterdam

    ITIL V5 Foundation Bridge Training Location in Rotterdam

    Rotterdam Marriott Hotel, Weena 686, 3012 CN, Rotterdam

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    Corporate ITIL 5 Bridge TrainingFor Your Teams in Rotterdam

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    • Transition your whole ITSM team to ITIL 5 in one training day per person
    • Customised schedules built around your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified ITIL trainers with relevant industry and ITSM experience
    • Role-based, sector-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Rotterdam and global locations

    Trusted by Leading Organisations

    CGIKPNEnecoCoolbluePort Of RotterdamStedin

    What Our Learners Say

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    The Fastest Way to Refresh My Credential

    "I already held ITIL 4 Foundation, so the bridge was exactly right. In one day I understood what changed in ITIL 5, the value streams and the digital product lifecycle, and passed the PeopleCert exam the same week."

    Sander de Vries

    Incident Manager

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    Practical and Right to the Point

    "The trainer focused only on the differences from ITIL 4, which kept the day efficient and practical. The updated terminology and value creation content already help me in conversations with suppliers."

    Anouk Bakker

    Service Delivery Manager

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    Kept My Advice Current

    "As an ITSM consultant I needed the current credential to stay credible with clients. The live online format fit around my work, and the lifecycle and value stream sessions were genuinely useful."

    Pieter van Dijk

    IT Service Management Consultant

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    Whole Team Upgraded with No Disruption

    "We moved our service desk and operations team to ITIL 5 in a single day each. The in-company delivery and shared vocabulary made the transition smooth, and our reporting now speaks one language."

    Marloes Jansen

    Head of IT Operations, Logistics Sector

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    A Smooth Corporate Transition to ITIL 5

    "Invensis Learning tailored the bridge to our financial services context and scheduled around our shifts. The trainers were knowledgeable and the value stream content mapped well to our digital programmes."

    Thomas Hendriks

    IT Service Delivery Lead, Financial Services

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition certification from AXELOS and PeopleCert for professionals who already hold ITIL 4 Foundation. It focuses only on what is new and changed in ITIL 5, and passing it grants the ITIL 5 Foundation credential without taking the full exam.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition certification from AXELOS and PeopleCert for professionals who already hold ITIL 4 Foundation. It focuses only on what is new and changed in ITIL 5, and passing it grants the ITIL 5 Foundation credential without taking the full exam.

    Who should take the ITIL 5 bridge in Rotterdam?

    It is designed for ITIL 4 Foundation holders such as service desk and operations leads, incident and problem managers, service delivery managers, consultants and trainers across Rotterdam who want to update their knowledge and credential to ITIL 5.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. As Rotterdam employers adopt ITIL 5 across port, energy, finance and consulting, a current credential keeps you competitive for service management roles that average around EUR 70,000 to 88,000. The bridge updates your credential in a single day rather than a full re-sit.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation is the prerequisite for the bridge, as it assumes that knowledge and tests only the new ITIL 5 content. Candidates without ITIL 4 Foundation should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification, as specified by PeopleCert.

    Pricing

    How much does ITIL 5 bridge training cost in Rotterdam?

    Training is offered as a one-day instructor-led programme, usually bundled with the exam, and pricing varies by format and group size. Local pricing is quoted in euro and is available on request. Talk to a learning advisor for a tailored quote.

    What is included in the course fee?

    The fee typically includes instructor-led training aligned to the official ITIL 5 bridge syllabus, courseware and learning resources, and learner support. Exam delivery is usually included in the bundle. Confirm the exact inclusions when you request a quote.

    Is the exam fee included in the training price?

    In most cases the bridge is purchased as a combined training and exam package. PeopleCert sets the exam fee, which varies by region and channel. Ask us to confirm whether your package includes the exam voucher before you enrol.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams transitioning from ITIL 4 to ITIL 5. Contact us for a group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 bridge exam?

    The exam is closed book and uses single-answer multiple-choice questions. It is delivered online with PeopleCert OnVUE proctoring, available around the clock, or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation Bridge exam has 20 questions and a duration of 30 minutes. It covers only what is new and changed in ITIL 5 across the five bridge topic areas.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which is 13 out of 20 questions correct. Focus on understanding the key ITIL 5 enhancements, the digital product and service lifecycle, updated terminology and the enhanced value creation approach.

    How and where do I take the exam?

    You can sit the exam online from home or the office using PeopleCert OnVUE proctoring, or at a PeopleCert authorised test centre. Online proctoring is available 24/7, so you can schedule it to suit your timetable in Rotterdam.

    What happens if I do not pass the first time?

    You can retake the bridge exam through PeopleCert, with a re-sit fee that varies by region. Resit policies and any included retake options depend on your package, so confirm the details with our team before you enrol.

    Course Content

    What topics does the ITIL 5 bridge training cover?

    The training covers five areas: key enhancements in ITIL 5, the evolution to digital product and service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It focuses only on the differences from ITIL 4.

    How is the training delivered and how long is it?

    The bridge is a focused one-day programme delivered instructor-led, either live online or in-company. It builds on your existing ITIL 4 Foundation knowledge rather than repeating it, so the day stays efficient and practical.

    Do I need prior experience beyond ITIL 4 Foundation?

    No further formal experience is required beyond holding ITIL 4 Foundation. The bridge is built for practising ITSM professionals, so on-the-job familiarity with service management helps you get the most from the day.

    What learning materials are provided?

    You receive courseware aligned to the official ITIL 5 bridge syllabus, along with learning resources and trainer guidance that focus on the new and updated ITIL 5 content. Exact materials are confirmed at enrolment.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, covering the enhancements that distinguish ITIL 5 from ITIL 4.

    Enrollment

    How do I enrol in the ITIL 5 bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Our team can guide you through booking the exam.

    What training formats are available in Rotterdam?

    We offer instructor-led training delivered live online and in-company group training for teams across Rotterdam. Choose the format that best fits your schedule and your team's needs.

    How soon can I start?

    New live online cohorts run regularly, and in-company sessions are scheduled around your team's availability. Check upcoming schedules or talk to a learning advisor to find the next suitable date.

    Can I reschedule my batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.