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Build modern service management skills with instructor-led ITIL Version 5 Foundation certification training in Rotterdam. This programme prepares IT and business professionals to master the ITIL Value System, guiding principles and value streams, and to pass the ITIL 5 (Version 5.0) exam, in live virtual, classroom and corporate formats that fit working schedules.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Modern Service Management Starting Point
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rotterdam, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Career Value in a Digital Economy
For Individuals
ITIL 5 Foundation training helps professionals build the service management knowledge that employers now expect and prepare for the ITIL 5 exam. The course suits IT staff, service desk analysts, product owners and DevOps and Agile practitioners who want the current, digital-era credential. Whether you are updating your knowledge from ITIL 4, entering service management for the first time, or supporting digital products in the port, energy, finance or tech sectors, the training builds capability aligned to real workplace expectations.
If you want a globally recognised service management credential, ITIL 5 Foundation is a clear first step. You gain a modern understanding of value co-creation, the product and service lifecycle and continual improvement, plus structured, supported exam preparation.
For Organizations
ITIL 5 group training helps organisations build consistent service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for IT operations, service desks, product teams or wider business units. For organisations that want to connect service delivery to value and improve reliability at scale, this training provides a flexible, scalable solution.
If your teams manage growing portfolios of digital products and services, ITIL 5 training creates a common approach to value streams, practices and continual improvement. Teams gain a standardised way of working that improves flow, visibility and outcomes.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Pay
ITIL 5 Foundation has become a valued marker of modern service management across Rotterdam, recognised by port and logistics operators, energy and petrochemical firms, banks and insurers, and the city's growing technology scaleups. As the Port of Rotterdam and its supply-chain partners deepen their digital footprint, and as enterprises move from ITIL 4 to ITIL 5, employers increasingly look for credentialed service professionals. Demand runs from service desk analysts up to service delivery and IT operations leaders, and here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Rotterdam : Salary Insights and Trends
Hiring Companies in Rotterdam
PayScale - Robert Half (Netherlands) 2026
Source: Erasmus MC - CGI - KPN - Stedin
ITIL 5 Foundation is more than a certificate. It is a practical toolkit for delivering reliable, valuable digital services. Join professionals in Rotterdam who connect service delivery to business value. Start your ITIL 5 journey today.
Your Rotterdam Career TransformationRotterdam's digital economy is expanding with port modernisation, energy transition and financial services, and employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Netherlands) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Rotterdam is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Ready to Apply at Work
This ITIL 5 Foundation programme builds the knowledge and comprehension the exam expects across all nine official topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and describe how value streams and practices create value.
Understand what defines digital products and services, how value is created across their lifecycle, and why continual improvement is foundational to ITIL 5. This is the self-contained answer to what you will learn in ITIL 5 Foundation: the modern concepts that frame everything else in the course.
Learn how value is co-created between providers, consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, so you can move from output-focused delivery to outcome-focused service.
Apply the four dimensions of product and service management: Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic approach to every service.
Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system that drives value.
Apply the seven guiding principles: focus on value; start where you are; progress iteratively with feedback; collaborate and promote visibility; think and work holistically; keep it simple and practical; and optimise and automate.
Grasp the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and see how they work together to create and sustain value.
Explore the role of ITIL management practices and official practice guides, and use the continual improvement model to embed better ways of working throughout the organisation.
Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
A Trusted PeopleCert Partner
As a trusted ITIL Version 5 Foundation training company in Rotterdam, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want to build modern service management capability and prepare for the ITIL 5 exam. Our programmes combine accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Rotterdam, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable learning outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Rotterdam
Mainport Hotel, Leuvehaven 77, 3011 EA, Rotterdam
ITIL Version 5 Foundation Training Location in Rotterdam
Rotterdam Marriott Hotel, Weena 686, 3012 CN, Rotterdam
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"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"Pritesh has good experience and knowledge on the subject. Had a wonderful learning experience."
"the support which i have gained from people cert on technical issues while i try to register and book my exam , was super . i have been strugling to solve it by my self, however, upon request and with the support of Manjilat i have been able to register with snap support which is helpful and on time. i realy apreciaate it! "
"The course was delivered very well by Vivek. The one 2 one format really helped."
"Applied to real life examples well and feel comfortable with the material"
"The training exceeded my expectations. The instructors were knowledgeable, and the course content was well-structured. The emphasis on real-world applications made the learning experience highly relevant.I now feel more confident in implementing ITIL practices in my role."
Sarah Rodriguez
(4.5/5)
"It was good experience "
"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."
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Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that create value. It suits IT and business professionals, including those updating from ITIL 4 and newcomers to service management.
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