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Master modern digital product and service management with ITIL 5 Foundation training in Amsterdam. This instructor-led programme prepares IT and business professionals to pass the PeopleCert ITIL 5 (Version 5.0) exam and apply the ITIL Value System to real digital services.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
14 enrolled this week
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Starts from
EUR 1210
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Amsterdam, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals understand modern digital product and service management and prepare for the PeopleCert exam. The credential suits service desk analysts, IT operations staff, product owners and career changers who want a recognised start in IT service management. Whether you are new to ITIL or updating from an earlier version, the course builds the concepts, terminology and guiding principles that employers in Amsterdam expect.
If you want a modern, digital-era ITSM credential that travels across sectors and borders, ITIL 5 Foundation is a strong first step. You gain framework fluency, exam readiness and a foundation you can build on throughout your career.
For Organizations
ITIL 5 Foundation group training helps organisations equip IT, support and product teams with a consistent understanding of modern digital service management. It can be delivered for service desks, IT operations groups or cross-functional teams. For Amsterdam employers modernising their service model, the training provides a scalable, flexible way to build shared ITSM foundations.
If your teams struggle to connect service delivery to strategy and customer value, ITIL 5 Foundation training creates a common framework. Staff gain a standardised approach to value co-creation, continual improvement and value stream management.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation is valued by Amsterdam employers across banking, tech, consulting and the public sector that run large digital service operations. With a persistent ICT talent shortage and a third of Dutch firms expanding their service and support teams, credentialed ITSM professionals are in demand from service desk to service manager level, and here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a modern foundation for a career in IT service management. Join professionals in Amsterdam building the skills employers need. Start your ITIL 5 journey today.
Your Amsterdam Career TransformationThe Netherlands' IT market is growing with cloud, AI and digital transformation, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, ERI (Netherlands) 2026.
The ITIL V5 Foundation certification path in Amsterdam is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation programme builds the concepts, principles and practices assessed across the nine exam topic areas. By the end, you can explain modern digital service management and apply the ITIL Value System with confidence.
Understand what you will learn in ITIL 5 Foundation, starting with how digital products and services create value across their lifecycle and how continual improvement is built in from the start.
Explain how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated system that continually co-creates value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.
Take a holistic view using the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers.
Describe the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.
Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Amsterdam, Invensis Learning delivers ITIL 5 Foundation training for professionals and organisations that want a modern, recognised grounding in IT service management. As a PeopleCert Accredited Training Organization, we combine accredited trainers, ITIL 5 aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange training for your team in Amsterdam, you get a professional learning experience built around practical understanding, exam readiness and real-world application.
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
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Quality Management
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Amsterdam
Ambassade Hotel, Herengracht 341, 1016, AZ Amsterdam
ITIL Version 5 Foundation Training Location in Amsterdam
XO Hotels Couture, Delflandlaan 15, 1062 EA, Amsterdam
Leading Organisations
A Clear, Modern Start in ITSM
"ITIL 5 Foundation gave me a clear picture of how digital services create value. The trainer's real examples helped me apply the guiding principles at work straight away, and I felt well prepared going into the exam."
Sanne de Vries
IT Service Desk Analyst
0/0
Practical and Exam-Ready
"The course connected everything I do day to day to the ITIL Value System. The practice questions matched the real exam well and the sessions were practical rather than just theory."
Daan Bakker
Incident Manager
0/0
Bridged the Gap with IT
"Coming from a product background, ITIL 5 helped me speak the same language as our IT teams. Value co-creation and value streams finally clicked, and I use both in my daily work now."
Fleur Jansen
Junior Product Owner
0/0
Great Fit for Our Team
"We trained our service desk and operations team with Invensis Learning. The group sessions were tailored to our tools and gave everyone a shared service management vocabulary within days."
Thomas Visser
IT Operations Lead, Financial Services
0/0
Smooth Corporate Delivery
"Coordinating corporate training was smooth and the trainer adapted the content to our digital transformation goals. Our teams now apply continual improvement far more consistently."
Marloes Smit
L&D Manager, Technology Sector
0/0
4.6
Ratings
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Happy Learners
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Locations Worldwide
99%
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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations co-create value in modern digital environments.