ITIL Version 5 Foundation Certification Training Course in Taiwan

The ITIL v5 Foundation exam lasts 60 minutes.

Employers value skills such as service-oriented thinking, problem identification, governance awareness, stakeholder alignment, and a structured approach to IT service delivery, all of which are reinforced through the ITIL v5 Foundation certification.

Yes. While it is an entry-level certification, ITIL v5 Foundation in Taiwan serves as a stepping stone to advanced ITIL certifications and roles with greater responsibility, such as Service Manager or IT Operations Manager.

Yes. ITIL v5 Foundation is valued across industries such as IT services, finance, healthcare, telecommunications, manufacturing, and government, where effective service management is critical.

The certification validates your understanding of modern IT service management principles, making you a valuable contributor in organizations that rely on structured, value-driven ITSM practices.

The ITIL v5 Foundation certification in Taiwan supports roles such as IT Service Desk Analyst, IT Support Specialist, Service Delivery Coordinator, IT Operations Analyst, and other ITSM-related positions.

It is recommended to take the exam within 1–2 weeks after completing training, while the concepts are still fresh. Candidates should assess their readiness and choose an exam date accordingly.

Read each question carefully, focus on identifying the best answer rather than a technically correct one, manage your time wisely, and eliminate clearly incorrect options to improve accuracy.

Candidates must score 65% or higher to pass the ITIL v5 Foundation certification exam.

The ITIL v5 Foundation exam is structured as follows:

• Exam Type: Multiple-choice questions
• Number of Questions: 40
• Exam Duration: 60 minutes
• Passing Score: 65% (26 out of 40)
• Exam Mode: Closed book

There are no formal prerequisites to enroll in the ITIL v5 Foundation training. However, having basic awareness of IT services or service management concepts can help participants better understand the course content and exam context.

If you do not pass on the first attempt, you can retake the exam. It is advisable to review weak areas, practice additional questions, and reinforce conceptual understanding before scheduling a retake.

Effective preparation includes reviewing core ITIL v5 concepts, practicing sample questions, understanding the wording of scenario-based questions, and managing time effectively during the exam.

While formal training is recommended for structured learning and exam guidance, candidates can also prepare through self-study using official ITIL v5 materials and practice resources. However, instructor-led training often improves clarity and exam readiness.

The preparation time varies depending on prior experience and familiarity with ITSM concepts. Most candidates typically spend 1–3 weeks reviewing course materials, practicing questions, and revising key concepts after completing formal training.

Exam preparation helps candidates understand how ITIL v5 concepts are tested through scenario-based multiple-choice questions. It reinforces conceptual clarity, improves time management, and increases confidence when attempting the certification exam.

Yes. ITIL v5 Foundation is an entry-level certification, making it suitable for beginners in ITSM. The training introduces core concepts in a structured manner while remaining accessible to individuals with limited prior experience in service management.

• IT professionals
• ITSM managers and service managers
• Service desk leads and service process owners
• Software and application professionals
• Database administrators and IT operations staff
• Professionals starting their journey in IT Service Management

After completing the ITIL v5 Foundation training in Taiwan, you will gain a fundamental understanding of:

• Core concepts, principles, and terminology of ITIL (Version 5).
• Value-driven service management and stakeholder relationships.
• Governance and accountability at a foundational level.
• How ITIL v5 concepts apply in modern digital and service environments.
• The structure and expectations of the ITIL v5 Foundation certification exam.

Yes. The ITIL v5 Foundation Training and exam voucher cost may vary depending on your country and region.

As an Accredited Training Organization(ATO) of PeopleCert, the exam voucher pricing is determined based on PeopleCert’s regional pricing structure. These regional variations are influenced by local market conditions, taxes, and currency differences.

If you would like to know the exact pricing applicable to your location, please contact our team with your country details, and we will provide a customized quote.