Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Quality Function Deployment?UntitledA Customer-Driven Route to Better Design

    The Quality Function Deployment (QFD) Training in Taiwan is a practical, one-day programme that teaches you to translate the Voice of the Customer into clear engineering and design specifications using the House of Quality matrix. You leave able to build, read and act on a real QFD analysis, not just describe the theory. The course suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners across Taiwan's electronics, semiconductor, medical device and precision manufacturing sectors, where customer-driven design is a daily commercial pressure. First developed in Japan by Yoji Akao and Shigeru Mizuno at Kobe Shipyard, QFD is now a standard tool in new product development, Design for Six Sigma and service design. Over eight hours you capture and structure customer needs, build the four rooms of the House of Quality, resolve design trade-offs and cascade requirements through the four-phase QFD system. Start building customer-driven design skills with Invensis Learning.

    What Is Quality Function Deployment?A Customer-Driven Route to Better Design

    The Quality Function Deployment (QFD) Training in Taiwan is a practical, one-day programme that teaches you to translate the Voice of the Customer into clear engineering and design specifications using the House of Quality matrix. You leave able to build, read and act on a real QFD analysis, not just describe the theory.

    The course suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners across Taiwan's electronics, semiconductor, medical device and precision manufacturing sectors, where customer-driven design is a daily commercial pressure. First developed in Japan by Yoji Akao and Shigeru Mizuno at Kobe Shipyard, QFD is now a standard tool in new product development, Design for Six Sigma and service design.

    Over eight hours you capture and structure customer needs, build the four rooms of the House of Quality, resolve design trade-offs and cascade requirements through the four-phase QFD system. Start building customer-driven design skills with Invensis Learning.

    Certification Badge

    Key Highlightsof the Quality Function Deployment Training Course

    End-to-End Skill Development

    • Structured Quality Function Deployment training in the Taiwan designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
    • Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
    • Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
    • Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

    Structured Courseware and Learning Resources

    • Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
    • Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
    • Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
    • Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
    • Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

    Flexible Learning Support in Taiwan

    • Flexible training formats available for individual learners and corporate teams in the Taiwan
    • Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
    • Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
    • Additional revision, refresher, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
    • Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
    • Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Taiwan
    • Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

    Practice, Assessment, and Completion Support

    • Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
    • Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
    • Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
    • Earn a course completion certificate after successfully meeting the training requirements

    Career and Workplace Application

    • Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Taiwan
    • Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
    • Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Taiwan industries
    • Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

    Quality Function Deployment Training Eligibility in the TaiwanWho Can Enroll?

    • No prior QFD experience is required to enroll; the course is open to all working professionals in the Taiwan

    • Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory

    • Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training

    • Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly

    • Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Taiwan will benefit from this program

    The Value You Gain from QFD SkillsSkills You Apply the Very Next Day

    For Individuals

    For Individuals

    QFD training helps product and quality professionals convert customer needs into design decisions that stick. You learn a structured, repeatable method that reduces rework, shortens development cycles and keeps every design choice traceable to a real customer requirement. Whether you design consumer electronics, semiconductors, medical devices or services, the House of Quality gives you a shared language for customer-driven design.

    If you want to move from intuition-led design to evidence-based, customer-driven design, this training is a direct, practical step. You gain hands-on House of Quality experience and a toolkit you can apply immediately across product and process work.

    • Turn vague customer feedback into measurable design and engineering targets
    • Build and interpret a complete House of Quality with confidence
    • Prioritise design effort on the features that matter most to customers
    • Spot and resolve design trade-offs before they reach costly prototyping
    • Apply QFD within Design for Six Sigma and DMAIC projects
    • Strengthen your value in Taiwan's product and quality engineering roles
    • Cascade customer requirements from product planning through to production
    • Gain a practical, cross-industry skill you can use the next working day
    For Organizations

    For Organizations

    QFD group training helps organisations in Taiwan build a shared, customer-driven approach to product and service design. Cross-functional teams learn to capture the Voice of the Customer together and translate it into engineering targets, part characteristics and process controls. This is especially valuable for electronics, semiconductor and medical device manufacturers where design decisions must be traceable and audit-ready.

    For organisations that want fewer design iterations and stronger customer alignment, QFD training creates a common method your teams can apply on real products during the sessions, turning training time into immediate business value.

    • Embeds a consistent, customer-driven design method across teams
    • Reduces late design changes, rework and warranty costs
    • Shortens time to market by resolving trade-offs early
    • Aligns marketing, engineering, quality and manufacturing around the customer
    • Supports ISO 9001, IATF and design-control quality requirements
    • Strengthens new product development and Design for Six Sigma capability
    • Delivered onsite or live virtual to fit team schedules
    • Builds in-house facilitation skill for House of Quality workshops

    Where QFD Skills Take Your Career in TaiwanRoles, Demand and Pay

    QFD skills are in demand across Taiwan wherever companies compete on product quality and customer fit, from semiconductor and electronics giants to medical device and precision manufacturers. Roles that value QFD, such as quality engineer, product development engineer, R&D engineer and quality manager, sit at the heart of Taiwan's export-driven economy. With manufacturing activity expanding and design standards tightening, professionals who can turn customer needs into design specifications stand out, and Quality Function Deployment training helps you build exactly that capability.

    NT$1.4M

    Quality Engineer average salary, Taiwan

    per year, SalaryExpert 2026

    NT$1.87M

    R&D Engineer average salary, Taiwan

    per year, SalaryExpert 2026

    60.3%

    Manufacturing PMI, Taiwan

    Apr 2026, seven-month expansion

    US$14.8B

    Semiconductor materials market

    2026, MarkWide Research

    SECTORS HIRING

    • —Semiconductor and IC Design
    • —Consumer Electronics and ICT Hardware
    • —Medical Devices and Healthcare
    • —Automotive and Precision Components
    • —Industrial Automation and Machinery
    • —Product Design and R&D Services

    GROWTH TRENDS

    • —Manufacturing PMI at 60.3%, seven months of expansion
    • —AI and advanced packaging tightening quality demands
    • —Medical device sector prioritised with heavy state investment
    • —ISO, IATF and CE standards raising design-control expectations
    • —Net-zero and material-purity rules lifting quality benchmarks
    • —Customer-driven design central to export competitiveness

    Sources: ERI SalaryExpert, worldsalaries, Levels.fyi (Taiwan) 2026; Taiwan manufacturing PMI (DIGITIMES, Apr 2026); MarkWide Research 2026.

    The Market Pressures That Make QFD Valuable

    Voice-Of-The-Customer Gaps

    Many Taiwan product teams still design from assumptions rather than structured customer data, leading to features customers do not value and missed needs that surface only after launch.

    QFD builds structured VOC capture skills

    Costly Late Design Changes

    In fast electronics and semiconductor cycles, design conflicts found late in prototyping inflate cost and delay launch. The House of Quality exposes those trade-offs before they become expensive.

    QFD surfaces trade-offs early

    Tightening Quality Standards

    ISO, IATF 16949 and CE requirements, plus stricter material-purity and carbon rules, demand traceable design decisions that QFD documents from customer need to process control.

    QFD documents traceable design decisions

    Medical Device Qualification Pressure

    Long qualification timelines and audit-ready design controls make customer-to-specification traceability essential for Taiwan's fast-growing medical device sector.

    QFD builds audit-ready traceability

    Cross-Functional Misalignment

    Marketing, engineering, quality and manufacturing often work from different priorities. The House of Quality gives teams one shared, customer-anchored planning tool.

    QFD gives teams one shared planning tool

    Scarce Customer-Driven Design Skills

    Taiwan has deep engineering talent but fewer professionals trained to run structured QFD workshops, making the skill a genuine differentiator in product roles.

    QFD makes trained facilitators stand out

    Sources: DIGITIMES (Taiwan manufacturing, 2026); TAITRA and MarkWide Research (medical devices, semiconductors) 2026.

    QFD is more than a matrix. It is a practical way to design products customers actually want. Build the skill that turns customer needs into better design decisions. Start your QFD journey today.

    Your Taiwan Career Shift

    How QFD Changes the Way You Design

    Your Before and After Snapshot

    Taiwan's manufacturers compete on precision and customer fit, and employers increasingly value professionals who can design around real customer needs. Here is the shift this training makes.

    Today

    Seen as a capable engineer, but not a customer-driven design lead

    After QFD

    Recognised for translating customer needs into design targets, a skill valued across Taiwan's product sectors

    Today

    Limited exposure to structured design-quality tools

    After QFD

    Able to apply QFD in Design for Six Sigma and DMAIC projects with confidence

    Today

    Product and quality roles feel interchangeable

    After QFD

    Positioned for roles where customer-driven design commands stronger salary bands

    You Master QFD

    Before

    Design decisions rest on opinion and internal debate

    Now you have

    A structured method that ties every decision to a customer requirement

    Before

    Customer feedback gets lost between marketing and engineering

    Now you have

    A House of Quality that keeps the Voice of the Customer visible throughout

    Before

    Design conflicts appear late, during prototyping and testing

    Now you have

    Early sight of design conflicts through the correlation roof

    Before

    QFD is a term you have heard but never applied

    Now you have

    Hands-on skill to build and interpret a full QFD analysis

    "The distance between building a product and building the right product is a structured method, and the teams that win already use one."

    Join professionals across Taiwan who trained with Invensis Learning and made the shift.

    Sources: ERI SalaryExpert, worldsalaries, Levels.fyi (Taiwan) 2026.

    Module 1: QFD Introduction

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritize design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculumof the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Taiwan is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

    • Definition, history, and the four-phase QFD process structure
    • Benefits of QFD for product development, customer alignment, and defect reduction
    • Use cases and industry applications of QFD across manufacturing, services, and product design

    Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

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    The QFD Skills You Will BuildFrom Voice of the Customer to House of Quality

    This training builds practical, immediately usable capability across the full QFD methodology, from capturing customer needs to cascading them through to production. By the end, you can facilitate a House of Quality workshop and turn customer requirements into concrete design targets.

    Capture the Voice of the Customer

    In this Quality Function Deployment training you will learn to gather and structure customer needs using interviews, observation and the affinity diagram, then classify them with the Kano model into must-be, performance and delighter requirements.

    Weight and Prioritise Requirements

    Rate and prioritise customer requirements using direct importance ratings and pairwise comparison, so design effort focuses on what genuinely drives customer satisfaction.

    Build the House of Quality

    Construct all four rooms of the House of Quality step by step: customer requirements, measurable engineering characteristics, the relationship matrix and competitive benchmarking, ending with clear engineering targets.

    Resolve Design Trade-Offs

    Use the correlation roof to expose conflicts between engineering characteristics and resolve design hot spots before they reach costly prototyping and testing.

    Cascade the Four-Phase QFD System

    Carry customer requirements through product planning, parts deployment, process planning and production control, keeping full traceability from customer need to the shop floor.

    Apply QFD in DFSS, DMAIC and Services

    Use QFD in the Design for Six Sigma Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design.

    Who Should TakeQuality Function Deployment Training in Taiwan?

    R&D Personnel

    Project Managers

    Service Team Leaders

    Design and Process Engineers

    Manufacturing Engineers and Managers

    Quality Personnel and Consultants

    Marketing and Sales Professionals

    Product Development Personnel

    Who Can Take This Certification Training

    Quality Function Deployment Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TWD 13600

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Quality Function Deployment Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TWD 13600

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for QFD Training in TaiwanLearn from Certified Practitioners

    Invensis Learning delivers practical QFD training for professionals and teams in Taiwan who want to design around the customer with confidence. Our trainers combine deep quality-management experience with hands-on facilitation, so you leave able to run a House of Quality, not just define it. Whether you enrol as an individual or arrange corporate training, Invensis Learning, a Quality Function Deployment training company in Taiwan, is an ISO 9001 and ISO 27001 certified provider focused on real workplace application and measurable outcomes.

    • Experienced trainers with real product development and quality management expertise
    • Practical, hands-on House of Quality exercises using realistic scenarios
    • Flexible formats: live virtual (online), classroom and onsite corporate training
    • Structured, easy-to-follow courseware for a focused one-day programme
    • Cross-industry examples relevant to electronics, semiconductors and medical devices
    • Dedicated learner support before, during and after training
    • Customised group training aligned to your products and sectors
    • Course completion certificate from Invensis Learning

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    Quality Function Deployment Training Locations in TaiwanAll our classroom training is now available online at your convenience

    Quality Function Deployment in Taiwan

    Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan

    Quality Function Deployment in Taiwan

    W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan

    corporate banner

    Corporate QFD Training in TaiwanBuild Customer-Driven Design

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    • Suitable for small, medium and large product and quality teams
    • Customised schedules aligned to your team's availability
    • Onsite, live virtual or hybrid delivery across Taiwan
    • Trainers with electronics, semiconductor and manufacturing expertise
    • Build a House of Quality on your own real product during the session
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams in Taipei, Hsinchu, Taichung and beyond

    Leading Organisations

    TSMCMediaTekDelta ElectronicsASUSAdvantechPegatron

    What Our Learners Say

    Untitled

    The House of Quality Finally Clicked

    "The House of Quality exercises finally made QFD click for me. I now use it to link every design target back to a customer requirement, and my design review meetings are far sharper."

    Chen Wei-ting

    Quality Engineer

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    Practical from Day One

    "The Kano model and affinity diagram sessions were the highlight. Within a week I was structuring customer feedback properly instead of guessing what really mattered."

    Lin Mei-hua

    Product Development Engineer

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    0/0

    Clear, Well-Paced and Useful

    "A focused, practical day. The four-phase cascade showed me how to carry customer needs all the way through to process controls, which I had never seen laid out so clearly."

    Huang Chih-hao

    R&D Engineer

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    A Shared Language for Our Teams

    "We trained a cross-functional team and built a House of Quality on a live product. The shared method cut the usual back and forth between engineering and marketing."

    Chang Yu-chen

    Quality Manager, Electronics Manufacturer

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    Tailored and Immediately Applicable

    "The onsite session was tailored to our products. Our engineers now run Voice of the Customer workshops in-house, which has improved our design-control documentation."

    Wu Chia-ling

    R&D Team Lead, Medical Device Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Quality Function Deployment is a structured, customer-driven method for translating customer requirements, the Voice of the Customer, into specific engineering and design characteristics using the House of Quality matrix. It is widely used in product development, Design for Six Sigma and service design.

    General

    What is Quality Function Deployment (QFD)?

    Quality Function Deployment is a structured, customer-driven method for translating customer requirements, the Voice of the Customer, into specific engineering and design characteristics using the House of Quality matrix. It is widely used in product development, Design for Six Sigma and service design.

    Who should attend QFD training in Taiwan?

    The training suits product designers, design and quality engineers, product managers, R&D professionals and Six Sigma practitioners. It is open to anyone in Taiwan's electronics, semiconductor, medical device or manufacturing sectors who needs to turn customer needs into design specifications.

    Is QFD training worth it?

    Yes. QFD is a practical, cross-industry skill you can apply the next working day, reducing design rework and keeping every design decision traceable to a customer need. In Taiwan's quality-focused manufacturing economy, that capability is highly valued by employers.

    Do I need prior experience to take this course?

    No. There are no prerequisites. The course introduces QFD and the House of Quality from first principles, though familiarity with product development or quality management concepts is helpful but not required.

    Does QFD apply to services as well as products?

    Yes. Although QFD began in manufacturing, the House of Quality applies to healthcare, financial services, IT and software design too, anywhere customer needs must be translated into delivery specifications.

    Pricing

    How much does QFD training cost in Taiwan?

    Fees vary by delivery format, whether live virtual, classroom or corporate onsite, and by group size. Contact us for current pricing in your preferred format. Request a quote for the option that suits you.

    What is included in the course fee?

    The fee typically includes expert instructor-led training, hands-on House of Quality exercises, course materials and templates, learner support and a course completion certificate from Invensis Learning.

    Do you offer group or corporate rates?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for product and quality teams. Ask about group pricing for your organisation.

    Are payment or instalment options available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that works best for you.

    Is there any additional cost beyond the training fee?

    No. As a non-certification skills course, there is no examination or awarding-body fee. Your training fee covers the full one-day programme, exercises and materials.

    Assessment

    Is there an exam for QFD training?

    No. This is a non-certification skills course with no examination. Learning is reinforced through hands-on House of Quality construction exercises, case studies and team discussion during the one-day programme.

    Do I receive a certificate after the training?

    Yes. You receive a course completion certificate from Invensis Learning. This records your attendance and the skills gained; it is not a formal certification awarded by an external body.

    How is my learning assessed?

    There is no formal assessment. You demonstrate your skills by building and interpreting a House of Quality during practical exercises and team activities throughout the day.

    Will I be able to use QFD at work immediately?

    Yes. The course is designed for immediate application. You leave able to facilitate a Voice of the Customer session and build a House of Quality on your own products and processes.

    Is QFD linked to any governing body or accreditation?

    No. QFD is an established, vendor-neutral methodology with no single awarding body. The training is grounded in the recognised QFD body of knowledge and the House of Quality method developed by Yoji Akao and Shigeru Mizuno.

    Course Content

    What topics does the QFD training cover?

    The course covers QFD principles and origins, Voice of the Customer capture, the Kano model, building and interpreting the House of Quality, resolving design trade-offs, the four-phase QFD system, and QFD in Design for Six Sigma, DMAIC and services.

    What is the House of Quality?

    The House of Quality is the central QFD matrix that maps customer requirements against engineering characteristics, scores their relationships, benchmarks competitors and sets design targets. Building and reading it is the core practical skill of the course.

    How long is the QFD training?

    The programme runs for one day (eight hours), and can also be delivered as two half-days. It covers the full QFD methodology with hands-on House of Quality exercises throughout.

    Are practical exercises included?

    Yes. You build a full House of Quality from a realistic scenario, run a Kano classification and calculate column importance, so you practise the method rather than only hearing about it.

    What learning materials are provided?

    You receive structured courseware, House of Quality templates, worked examples and reference guides you can reuse on your own QFD projects after the training.

    Enrollment

    How do I enrol in QFD training?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment and you will receive schedules, courseware and joining details. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    You can take the Quality Function Deployment course online or in person. We offer live virtual (online) instructor-led training, classroom training and customised corporate onsite training, so you can choose the format that best fits your schedule.

    Can I book training for my team in Taiwan?

    Yes. We deliver onsite and live virtual group training across Taiwan, including Taipei, Hsinchu and Taichung, tailored to your products and sector. Request corporate training for your team.

    How soon can I start?

    New sessions run regularly in live virtual and classroom formats. Contact us to see upcoming schedules and reserve your place.

    What is the reschedule or refund policy?

    Rescheduling and refunds are handled per our published policy, and selected plans include flexible reschedule options. Contact support for the details that apply to your booking.