Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Certified Change Leadership

    The Change Management Certification Training in Ho Chi Minh City is a combined programme that leads to the Change Management Foundation and Practitioner Certification Course (CM-F&P), the qualification that validates your ability to manage the people and culture side of organisational change. Foundation confirms your knowledge of change management concepts and models, while Practitioner proves you can apply them to real organisational change scenarios. The course is grounded in the Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute. Across five topic areas you learn established frameworks including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model and Schein's culture model, then practise applying them through scenario-based learning. As Ho Chi Minh City leads Vietnam's digital transformation and thousands of enterprises restructure and modernise, professionals who can drive adoption and reduce resistance are in strong demand. Whether you are a change manager, project lead, HR business partner or transformation sponsor, this is a clear, supported path to a respected credential. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Certified Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in Ho Chi Minh CityDo You Qualify for the Change Management F&P Exam?

    Why This Dual Credential Pays off for Change ProfessionalsSkills, Recognition and Career Lift

    Change Management F&P Exam Format in Ho Chi Minh CityWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Ho Chi Minh City assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Ho Chi Minh City

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Manager Careers in Ho Chi Minh CityRoles, Demand and Earnings

    Change management has become a sought-after discipline across Ho Chi Minh City as banks, technology firms, FDI manufacturers and public bodies run large digital and organisational change programmes. Certified professionals who can drive adoption and manage resistance are valued from change analyst up to head of transformation, and here is what the local market is telling us right now.

    What Is Driving Change Management Demand in Ho Chi Minh City

    Change management is more than a credential. It is the skill that makes transformation stick. Join professionals in Ho Chi Minh City who lead the people side of change with confidence. Start your journey today.

    Your Ho Chi Minh City Career Transformation

    Your Change Career Before and After Certification

    The Shift This Programme Delivers

    Ho Chi Minh City's change and transformation market is expanding with digital adoption, FDI and public-sector restructuring, and employers increasingly separate certified change practitioners from the rest. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, Adecco Vietnam, HR1 Vietnam, Glassdoor (Vietnam) 2026.

    How to Get Change Management F&P Certified in Ho Chi Minh CityStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Ho Chi Minh City. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    Skills You Will Build Across the Change DisciplineCapabilities That Employers Look For

    This combined programme develops both knowledge and applied capability across the five topic areas of the Change Management syllabus. By the end, you can diagnose change situations, select the right models, and plan the people side of change with confidence.

    Individual Change and Transition

    Understand how people experience change and apply models such as ADKAR and Bridges' Transition Model to support individuals through endings, uncertainty and new beginnings.

    Organisational Change Models

    Select and apply Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S to organisational change, and diagnose culture with Schein's model of culture.

    Stakeholder Engagement and Communication

    Identify and analyse stakeholders, build engagement strategies and design change communication plans, using influence principles to manage concerns and resistance.

    Change Practice and Planning

    Run change impact assessments, build change management plans, manage resistance and training needs, and embed change so new ways of working are sustained.

    Personal and Professional Management

    Apply emotional intelligence, coaching and facilitation skills, manage yourself through change, and practise ethically using the CMBoK as a development resource.

    Applied Scenario Analysis

    Practise the Practitioner level by applying change approaches to realistic organisational scenarios and navigating the Change Management Practitioner Guide under exam conditions.

    Who Should TakeChange Management F&P Certification Training in Vietnam?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1245

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Ho Chi Minh City seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1245

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Ho Chi Minh CityTrusted, Expert-Led and Flexible

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations in Ho Chi Minh City who want to lead the people side of change. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted Change Management training company in Ho Chi Minh City, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our training and information security to international standards.

    • Experienced trainers with real change management and transformation expertise
    • Training aligned to the official Foundation and Practitioner exam syllabi
    • Flexible formats: live online, classroom and corporate group training
    • Mock exams and practice questions for both Foundation and Practitioner
    • Structured courseware built around ADKAR, Kotter, Lewin and Bridges
    • Dedicated learner support before, during and after training
    • Guidance to help you prepare for both exams on your first attempt
    • Trusted by professionals and organisations across multiple industries

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    Doubt-Clearing Sessions

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    Global Course Portfolio

    100+

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    Leaders in Training industry for 12+ years

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    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in Ho Chi Minh CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Ho Chi Minh City

    Caravelle Saigon Hotel, Lam Son Square, Quarter 5, Saigon Ward, Thu Duc, Ho Chi Minh City, 71006, Vietnam

    Change Management Foundation and Practitioner Training Location in Ho Chi Minh City

    InterContinental Saigon, Ho Chi Minh City

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    Corporate Change Management TrainingFor Ho Chi Minh City Teams

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    • Suitable for small, medium and large teams and departments
    • Customised schedules aligned with your team's availability
    • Delivery through onsite, live virtual, hybrid or blended formats
    • Trainers with real change and transformation industry experience
    • Role-based examples relevant to banking, technology and FDI teams
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Ho Chi Minh City and beyond

    Trusted by Teams Across Ho Chi Minh City

    FPTTechcombankVPBankUnileverNestleDeloitte

    What Our Learners Say

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    A Practical Toolkit for Real Change

    "The Foundation and Practitioner programme gave me a real toolkit. Learning ADKAR and Bridges alongside scenario practice changed how I run adoption on our banking transformation. I passed both exams and now lead change with far more confidence."

    Nguyen Thanh Tung

    Change Manager

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    Frameworks I Use Every Week

    "As an HR business partner supporting a restructuring, I needed proper frameworks rather than instinct. The stakeholder engagement and communication modules were exactly what I use at work every week. The trainer made the Practitioner scenarios genuinely useful."

    Tran Thi Mai Anh

    HR Business Partner

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    Filled the Gap After Go-Live

    "I came from an IT project background and always struggled to make change stick after go-live. The change practice and embedding topics filled that gap. The mock exams prepared me well for the open-book Practitioner paper."

    Le Quang Huy

    IT Project Manager

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    A Shared Change Language for Our Team

    "We enrolled our transformation team for corporate training. The sessions gave everyone a shared change language and a common approach to resistance. Delivery was flexible around our schedule and the impact on our programme has been clear."

    Pham Minh Duc

    Head of Transformation, Banking Sector

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    Scalable Capability Across Our Sites

    "As an L&D lead at a manufacturing firm, I needed a scalable way to build change capability across sites. Invensis delivered onsite training that was practical and well structured, and our managers now handle change conversations far more effectively."

    Vo Thi Ngoc Lan

    Learning and Development Lead, Manufacturing

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. As Ho Chi Minh City leads Vietnam's digital transformation and enterprises restructure, employers actively seek professionals who can drive adoption and manage resistance. The Foundation and Practitioner credentials open change, OD and transformation roles across banking, technology, FDI and consulting. Talk to a learning advisor to plan your path.

    General

    Is the Change Management certification worth it in Ho Chi Minh City?

    Yes. As Ho Chi Minh City leads Vietnam's digital transformation and enterprises restructure, employers actively seek professionals who can drive adoption and manage resistance. The Foundation and Practitioner credentials open change, OD and transformation roles across banking, technology, FDI and consulting. Talk to a learning advisor to plan your path.

    What is the Change Management Foundation and Practitioner certification?

    It is a combined qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change concepts and models, while Practitioner validates your ability to apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK) and the Change Management Practitioner Guide.

    Who should take this course?

    The programme suits change managers, project and programme managers, HR business partners, organisational development practitioners, consultants and senior leaders who sponsor change. It is open to anyone involved in organisational change, regardless of prior change management experience.

    Do I need prior change management experience?

    No. Change Management Foundation has no formal prerequisites and is open to all. The combined programme takes you from core concepts at Foundation level through to applied scenario work at Practitioner level, so beginners and experienced professionals alike can benefit.

    Is the certification recognised internationally?

    Yes. The Change Management qualification is recognised in over 150 countries and is well respected wherever organisational change is treated as a professional discipline, including across Vietnam, Asia, the UK, Europe and Australia.

    Pricing

    How much does the Change Management training cost in Ho Chi Minh City?

    Training fees vary by delivery format and schedule, and exam pricing varies by region and channel. Local pricing in VND is available on request. Contact us for a tailored quote and to see what is included in each package.

    What is included in the course fee?

    The fee typically includes syllabus-aligned courseware, case studies, mock exams and practice questions for both Foundation and Practitioner, and learner support. Confirm exam voucher inclusion when you enquire. Request a quote to see the full package for your chosen format.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package and region. Some packages bundle the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor to confirm what applies to your enrolment before you book.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change teams, PMOs, HR functions and business units in Ho Chi Minh City. Contact us for a group quote.

    What payment options are available?

    We accept major cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the payment option that suits you.

    Exam

    What if I do not pass an exam on the first attempt?

    Our training focuses on first-attempt readiness through mock exams, practice questions and trainer guidance for both levels. If you need to re-sit, we will guide you on the re-examination process. Resit fees and policies vary, so confirm the current details when you enquire.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions in a single-answer, closed-book format, with 40 minutes allotted. The pass mark is 50%, which is 25 out of 50 correct. It is typically taken at the end of the Foundation portion of the programme.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, using the Change Management Practitioner Guide. It has 5 scenario-based sections worth 16 marks each, for 80 marks in total, over 2.5 hours. The pass mark is 50%, which is 40 out of 80 marks.

    How many exams are there and are there prerequisites?

    There are two separate exams. Foundation has no prerequisites and must be passed before the Practitioner exam, which requires Foundation certification or an accepted equivalent. You must pass both to hold both credentials.

    How are the exams delivered?

    Both exams are delivered through online proctoring or at an authorised test centre, and are usually scheduled at the end of the relevant part of the training. Your trainer will guide you on booking and preparation.

    Course Content

    What topics are covered in the training?

    The training covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge and Practitioner develops applied capability.

    Which change models and standards does the course use?

    The course is grounded in the Change Management Practitioner Guide and the Change Management Body of Knowledge (CMBoK) from the Change Management Institute. You learn models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model, Schein's culture model and Cialdini's principles of influence.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and mock exams for both Foundation and Practitioner, plus scenario exercises that build the open-book exam technique you need for the Practitioner paper.

    How long is the training programme?

    The combined programme is delivered as 40 hours of instructor-led training. The number of days depends on the schedule format, whether full-day intensive or extended half-day sessions, so you can choose what fits your availability.

    Can a beginner follow the Practitioner content?

    Yes. The programme is sequential, so Foundation builds the concepts you need before you move into applied Practitioner scenarios. With trainer guidance and practice, professionals new to change management can complete both levels.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website by choosing your preferred format and completing payment, after which you receive schedules, courseware and learning resources. See upcoming schedules or talk to a learning advisor to pick the next batch that suits you.

    What training formats are available in Ho Chi Minh City?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training. This lets professionals and teams in Ho Chi Minh City choose the format that best fits their schedule and learning style.

    Do you offer weekend or weekday batches?

    Yes. Both weekday and weekend batches are available across our live online and classroom formats, so working professionals can train without disrupting their schedule. Check upcoming schedules for the next available dates.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.