Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the CSM Certification Delivers in OttawaUntitledYour Route into Agile Delivery

    The Certified ScrumMaster (CSM) is the Scrum Alliance's foundational Scrum Master credential, and this Certified ScrumMaster certification training in Ottawa gives you a working command of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It is the most widely recognised Scrum Master certification worldwide, with over a million CSM holders. Delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020 edition), the course covers all six topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artifacts and the Scrum Master role. Completing the course unlocks the online exam through your Scrum Alliance member portal. The programme suits aspiring Scrum Masters, project managers moving to agile, and team members formalising their Scrum knowledge across Ottawa's federal, technology and SaaS employers. If you want a recognised route into agile delivery, get CSM certified with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ottawa. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What the CSM Certification Delivers in OttawaYour Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Ottawa. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in OttawaDo You Qualify for the CSM Exam?

    Why Earning Your CSM Pays OffGains for Professionals and Teams

    CSM Exam Format in OttawaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Ottawa

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where CSM Certification Takes You in OttawaRoles, Demand and Salary

    Scrum Master skills are in steady demand across Ottawa, valued by the federal government, the Kanata North technology cluster and the city's growing SaaS corridor as they scale agile delivery. Certified Scrum Masters facilitate delivery pods, coach teams and connect sprints to outcomes. Roles run from Scrum Master and Product Owner to Senior Scrum Master and Agile Coach, and here is what the market is telling us right now.

    Ottawa Market Forces Fuelling Scrum Master Demand

    CSM is more than a credential. It is your entry into agile delivery leadership across Ottawa's public sector and technology clusters. Start your Scrum journey today.

    Your Ottawa Career Transformation

    Your Career Before and After CSM

    The Ottawa Scrum Master Shift

    Ottawa's public sector and technology employers are scaling agile delivery, and increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Indeed, ZipRecruiter, ERI (Canada) 2026.

    How to Get CSM Certified in OttawaStep-by-Step Certification Process

    The path to online CSM certification in Ottawa is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    image

    100% Secure and Safe download

    What You Will Master on This CSM CourseSkills You Apply from Day One

    This CSM course builds the Scrum framework knowledge and facilitation skills the online exam and the role both demand. By the end you can run Scrum events, coach a team and remove impediments with confidence.

    Scrum Theory and the Three Pillars

    Learn the empirical foundations of Scrum, including transparency, inspection and adaptation, and connect the framework to the Agile Manifesto so you can apply it in complex delivery environments.

    Living the Five Scrum Values

    Understand how commitment, focus, openness, respect and courage build trust and underpin effective Scrum adoption, and how a Scrum Master models these values day to day.

    Building Effective Scrum Teams

    Master the structure and accountabilities of a self-managing, cross-functional Scrum Team, and the distinct roles of the Scrum Master, Product Owner and Developers.

    Facilitating All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using practical retrospective and facilitation techniques.

    Managing Scrum Artifacts

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep work transparent and focused.

    Leading as a Servant-Leader Scrum Master

    Apply servant leadership to serve the team, the Product Owner and the organisation, removing impediments and coaching for continuous improvement.

    Who Should TakeCSM Training in Ottawa?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ottawa option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Ottawa format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Ottawa seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Ottawa for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Ottawa option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for CSM Certification Training in OttawaLearning Built Around Your Success

    As a trusted CSM training company, Invensis Learning delivers structured CSM training for individual professionals and organisations across Ottawa who want to build agile delivery capability and step into the Scrum Master role. Our programmes combine experienced, Scrum Alliance aligned instruction, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO-certified quality and information-security standards.

    • Instructor-led CSM training delivered live online and onsite for teams
    • Experienced, accredited trainers with real agile delivery expertise
    • Course aligned to the Scrum Alliance CSM Learning Objectives
    • Flexible formats: live virtual, classroom and corporate group training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Materials aligned to the current Scrum Guide
    • Trusted by professionals and organisations across 100+ countries

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in OttawaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Ottawa

    Andaz Ottawa Byward Market 325 Dalhousie St, Ottawa, ON K1N 7G1

    CSM Training Location in Ottawa

    Delta Hotels by Marriott Ottawa City Center 101 Lyon St N, Ottawa, ON K1R 5T9

    corporate banner

    Corporate CSM Training in OttawaScale Agile Company Wide

    Untitled

    • Customised CSM training for teams and departments
    • Delivered onsite, live virtual or hybrid across Ottawa
    • Scrum Alliance aligned trainers with industry experience
    • Schedules built around your team's availability
    • Role-based examples and agile delivery case studies
    • Volume pricing and dedicated coordination for groups
    • Scalable delivery for local and distributed teams

    Trusted by Leading Teams

    ShopifyKinaxisNokiaCienaMitelAccenture

    What Our Learners Say

    Untitled

    Passed the Exam and Landed the Role

    "The CSM course made the Scrum framework click for me. The trainer's real delivery examples and the practice questions meant I passed the online exam a few days after the course and stepped into my first Scrum Master role."

    Marc Tremblay

    Scrum Master

    Untitled

    0/0

    Sharper Facilitation Skills

    "As a team lead already running sprints, this training filled the gaps in my facilitation and helped me run better retrospectives. The sessions on the five Scrum values changed how I coach my team."

    Priya Sharma

    Software Team Lead

    Untitled

    0/0

    A Confident Move into Agile

    "I moved from a project coordinator role into agile delivery after this course. The content was practical and beginner friendly, and the trainer answered every question clearly."

    Emily Cardinal

    Project Coordinator

    Untitled

    0/0

    Consistent Scrum Across the Team

    "We trained a full delivery pod through Invensis Learning. The live virtual format fit our schedule, and the team now runs consistent Scrum events. The impact on sprint predictability showed within a couple of cycles."

    Daniel Fortin

    Delivery Manager, Federal Technology Programme

    Untitled

    0/0

    Great Fit for Our Growing Teams

    "The corporate CSM training gave our SaaS teams a shared agile language. Coordination was smooth, the trainer tailored examples to our product work, and adoption stuck long after the sessions ended."

    Alison Wright

    L&D Lead, SaaS Company

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    CSM is the Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values, and suits aspiring Scrum Masters, project managers moving to agile and team members formalising their Scrum knowledge.

    General

    What is the CSM certification and who is it for?

    CSM is the Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role and the five Scrum values, and suits aspiring Scrum Masters, project managers moving to agile and team members formalising their Scrum knowledge.

    Is the CSM worth it for professionals in Ottawa?

    Yes. Scrum Master roles in Ottawa average around C$110,000 a year, and employers across the federal government, the Kanata North tech cluster and SaaS firms list CSM as a preferred credential. It is a recognised route into agile delivery. Talk to a learning advisor to plan your path.

    Who awards the CSM certification?

    The CSM is awarded by Scrum Alliance, the body that created the certification. The course must be delivered by a Scrum Alliance Certified Scrum Trainer (CST), and the credential is recognised globally with over a million holders.

    Which Scrum Guide edition does the course follow?

    The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, along with the Scrum Alliance CSM Learning Objectives. This is the latest edition of the Scrum Guide.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    Do I need prior experience to take the CSM?

    No. There is no formal education or work-experience requirement. The CSM is designed for those new to Scrum as well as practitioners who want to formalise existing knowledge.

    Pricing

    How much does CSM training cost in Ottawa?

    CSM training fees vary by format and provider, and the price is available on request. The fee typically bundles the Scrum Alliance online exam and a two-year membership. Request a quote for current Ottawa pricing.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instructor-led sessions with a Certified Scrum Trainer, case studies, online exam access through the Scrum Alliance portal and a two-year Scrum Alliance membership on passing.

    Is the exam fee included in the training price?

    Yes. For CSM, the online exam fee is generally included in the course fee, as the exam is unlocked through your Scrum Alliance member portal after course completion. Confirm inclusions when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Ottawa. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. No proctor is required.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and a 60-minute time limit. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    What is the passing score for the CSM exam?

    You must answer at least 37 of the 50 questions correctly, which is a passing score of 74 percent.

    What if I do not pass the CSM exam the first time?

    You have up to three attempts within 90 days of completing the course, and our trainers provide preparation support to help you pass. Verify the current attempt policy at scrumalliance.org.

    How soon can I take the exam after the course?

    You can access the online exam through your Scrum Alliance member portal within 90 days of completing the course. Many candidates sit it within days of finishing training.

    Course Content

    What topics does the CSM course cover?

    The course covers all six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artifacts and the Scrum Master role, aligned to the Scrum Alliance CSM Learning Objectives.

    Do I need any experience to follow the course content?

    No prior experience is needed. The CSM course is beginner friendly and builds from Scrum fundamentals to practical facilitation, so newcomers and experienced team members both benefit.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware follows the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives.

    Are there practical exercises and case studies?

    Yes. The programme includes industry case studies and hands-on exercises in Scrum event facilitation, retrospective formats and impediment removal to build real capability.

    How long is the CSM training?

    The instructor-led CSM course runs for 16 hours, delivered as two full days or four half-days, which exceeds the Scrum Alliance minimum contact-hour requirement.

    Enrollment

    How do I enrol in the CSM course in Ottawa?

    You can enrol through the Invensis Learning website. Choose your preferred format and batch, complete payment, and you receive access to schedules, courseware and trainer guidance. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule.

    Is the CSM course available online for Ottawa learners?

    Yes. The CSM course is available as live virtual instructor-led training, letting Ottawa professionals join real-time sessions with a Certified Scrum Trainer from anywhere.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch. Contact our support team to arrange this before your course start date.

    What support do I get before and after the course?

    You receive learner support throughout, from enrolment guidance to exam preparation help and post-course support to complete the Scrum Alliance online exam. Talk to a learning advisor for details.