Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?UntitledA Scrum Alliance Credential for Agile Teams

    The Certified ScrumMaster (CSM) is Scrum Alliance's foundational credential for professionals who facilitate Scrum teams and champion agile delivery. This CSM certification training in Quebec City gives you a working command of the Scrum framework, the Scrum Master role and the five Scrum values that keep teams effective. Delivered by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the current Scrum Guide (November 2020 edition) and the Scrum Alliance CSM Learning Objectives, the two-day programme prepares you for the online CSM exam of 50 open-book questions. It suits aspiring Scrum Masters, developers and project managers moving into agile roles. With Quebec City's insurance, fintech and video-game employers scaling agile delivery, a recognised Scrum credential helps you stand out. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Quebec City. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?A Scrum Alliance Credential for Agile Teams

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Quebec City. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Quebec CityDo You Qualify for the CSM Exam?

    What the CSM Credential Does for Your Agile CareerSkills, Recognition and Career Growth

    CSM Exam Format in Quebec CityWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Quebec City

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What a CSM Opens up in Quebec CityAgile Roles in Demand Right Now

    Quebec City has become a genuine agile hiring market, anchored by its insurance and financial-services sector, a growing SaaS and AI scene, and a well-known video-game cluster. As employers modernise products and scale delivery, they need Scrum Masters who can facilitate teams and protect flow. Demand runs from Scrum Master and Product Owner to Agile Coach, and here is what the local market is telling us right now.

    Why Quebec City Teams Need Certified Scrum Masters

    The CSM is more than a badge. It is a career step for professionals who want to lead agile teams. Join those turning Scrum knowledge into stronger delivery across Quebec City. Start your journey today.

    Your Quebec City Career Transformation

    See Where the CSM Takes Your Career

    Your Agile Career After CSM

    Quebec City's agile hiring market is expanding with insurance modernisation, a growing SaaS scene and a strong video-game cluster, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Robert Half, ERI, PayScale (Quebec) 2026.

    How to Get CSM Certified in Quebec CityStep-by-Step Certification Process

    The path to online CSM certification in Quebec City is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseThe Core Scrum Master Skill Set

    This CSM training builds the practical Scrum skills you need to facilitate teams, run Scrum events and coach for continuous improvement. By the end you can apply the Scrum framework and the Scrum Master role in real delivery contexts.

    Apply Scrum Theory and Empiricism

    Ground your practice in empirical process control and the three pillars of transparency, inspection and adaptation, and understand why Scrum thrives in complex work through the Agile Manifesto and the Cynefin framework.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into daily practice, and learn how a Scrum Master models these values to build the trust that makes teams effective.

    Structure and Coach a Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and coach a small, self-managing, cross-functional team that owns how it delivers value.

    Facilitate All Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using facilitation techniques that keep each event purposeful and productive.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.

    Lead as a Servant Leader

    Serve the team, the Product Owner and the wider organisation by removing impediments, coaching for self-management and helping the business adopt an empirical, agile approach.

    Who Should TakeCSM Training in Quebec City?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Quebec City option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Quebec City format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Quebec City seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Quebec City for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Quebec City option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in Quebec City

    Invensis Learning delivers structured CSM training for professionals and organisations building agile capability in Quebec City. As a Scrum Alliance Registered Education Provider, we combine Certified Scrum Trainers, Scrum Alliance aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and readiness for the online CSM exam.

    • Scrum Alliance Registered Education Provider delivering CST-led CSM training
    • Experienced, accredited trainers with real agile delivery experience
    • Flexible live virtual and classroom formats to fit your schedule
    • Scrum Alliance aligned courseware and industry case studies
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Trusted by professionals and organisations across global markets

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in Quebec CityInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Quebec City

    Fairmont Le Chateau Frontenac 1 Rue des Carrières, QC G1R 4P5 Canada

    CSM Training Location in Quebec City

    Le capitole Hotel 972 Rue Saint-Jean Québec, QC G1R 1R5 Canada

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    Corporate CSM Training for Quebec City TeamsFor Your Teams

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    • Customised CSM training for teams of any size
    • Onsite, live virtual or hybrid delivery across Quebec City
    • Schedules aligned with your team's availability
    • CST-led sessions with insurance, fintech and software case studies
    • Progress tracking, assessments and dedicated learner support
    • Coordinated delivery for corporate group training
    • Scalable for local and distributed teams

    Leading Quebec City Employers

    BenevaIA Financial GroupDesjardinsCoveoCGIUbisoft Quebec

    What Our Learners Say

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    Moved into the Scrum Master Role I Wanted

    "The CSM course finally made the Scrum framework click for me. The trainer walked us through real facilitation scenarios, and I moved into a Scrum Master role at an insurance team in Quebec City within two months of certifying."

    Marie-Eve Tremblay

    Scrum Master

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    Clear, Practical and Exam-Ready

    "As a developer I had worked in Sprints for years but never understood the why behind them. The course covered the events, artifacts and Scrum values clearly, and I passed the online exam on my first attempt."

    Julien Bergeron

    Software Developer

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    Techniques I Use Every Sprint

    "Coming from a coordination background, I found the retrospective and impediment-removal techniques the most useful. The trainer gave plenty of examples I now use with my team every Sprint."

    Sophie Gagnon

    Project Coordinator

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    Consistent Scrum Practice Across Teams

    "We trained a delivery squad through the corporate CSM programme. The sessions were tailored to our insurance context, and our teams now run consistent Scrum events with far less friction across projects."

    Etienne Levesque

    Delivery Manager, Insurance Sector

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    Flexible Delivery and Credible Outcomes

    "Invensis Learning organised flexible live virtual sessions that fit our release schedule. The trainer was experienced and responsive, and the certification gave our new Scrum Masters real credibility with stakeholders."

    Nathalie Roy

    L&D Lead, Software Company

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster is Scrum Alliance's foundational Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster is Scrum Alliance's foundational Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers and project managers moving into agile delivery.

    Is the Certified ScrumMaster worth it in Quebec City?

    Yes. Scrum Master roles in Quebec City pay around CA$87,000 to CA$127,000 a year, and demand is strong across insurance, fintech, SaaS and video-game employers scaling agile delivery. The CSM is the most widely recognised Scrum Master credential, which helps you stand out. Talk to a learning advisor to plan your path.

    Which Scrum Guide and standard does the CSM course follow?

    The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and the Scrum Alliance CSM Learning Objectives. This is the same basis as the online CSM exam, so your training maps directly to what you are assessed on.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The online CSM exam cannot be accessed without completing an approved course, which is why enrolling in accredited training is the required first step.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee each two-year cycle. SEUs can be earned through training, conferences, coaching and self-study.

    Pricing

    What is included in the CSM course fee?

    The fee typically covers CST-led instruction, Scrum Alliance aligned courseware, industry case studies, exam preparation, and the two-year Scrum Alliance membership awarded on completion. The CSM online exam is usually included in the course fee paid to the training provider. Request a quote for full details.

    How much does CSM training cost in Quebec City?

    CSM training fees vary by format and schedule, so exact pricing is available on request. Live virtual and classroom options are available, and group rates apply for teams. Contact a learning advisor for current pricing and upcoming batches.

    Is the CSM exam fee included in the training?

    In most cases the CSM online exam fee is included in the course fee paid to the training provider, as the exam is unlocked through your Scrum Alliance member account after you complete an approved course. Confirm the inclusion for your chosen plan when you enrol.

    Do you offer group or corporate rates for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery squads, product teams and departments. It can be delivered onsite or live virtual in Quebec City. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test of 50 questions taken through the Scrum Alliance member portal after you complete an approved course. It has a 60-minute time limit and needs no proctor.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The course preparation and practice questions are designed to build the broad Scrum framework knowledge the exam assesses.

    What if I do not pass the CSM exam the first time?

    You typically have up to three attempts to pass the CSM exam within 90 days of completing your course, so there is room to revise and retry. Our trainer-led preparation and practice questions are built to help you pass on the first attempt.

    How and when do I take the CSM exam?

    You take the exam online through your Scrum Alliance member account within 90 days of completing an approved CSM course. It is open book and unproctored, so you can sit it from home or the office once you feel ready.

    What topics does the CSM exam cover?

    The exam covers the Scrum Alliance CSM Learning Objectives: Scrum theory and principles, the Scrum values, the Scrum Team, the Scrum events, the Scrum artifacts and the Scrum Master role, all aligned to the current Scrum Guide.

    Course Content

    Can a beginner take the CSM course?

    Yes. There is no formal work experience or education requirement, so the CSM course suits those new to Scrum as well as team members formalising existing knowledge. The trainer builds concepts from the ground up with plenty of practical examples.

    What will I learn in the CSM training?

    You will learn the Scrum framework end to end: empiricism and the three pillars, the five Scrum values, the Scrum Team accountabilities, all five Scrum events, the three artifacts and their commitments, and how to lead as a servant-leader Scrum Master.

    How long is the CSM training?

    The CSM programme runs for 16 hours of instructor-led training, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hours requirement for CSM courses.

    What materials are provided with the course?

    You receive Scrum Alliance aligned CSM courseware and industry-driven case studies that illustrate Scrum Master facilitation, coaching and impediment removal in realistic delivery scenarios, plus guidance on the online exam and credential renewal.

    Is the courseware aligned to the current Scrum Guide?

    Yes. The courseware follows the current Scrum Guide, the November 2020 edition, and the Scrum Alliance CSM Learning Objectives, so what you learn reflects the latest Scrum framework and maps to the online CSM exam.

    Enrollment

    How do I enrol in the CSM course in Quebec City?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Reach out to a learning advisor if you would like help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training and classroom sessions, as well as customised corporate group training. This lets you pick the format that fits your schedule, whether you learn individually or as part of a team.

    How soon can I start the CSM course?

    New CSM batches run regularly in live virtual and classroom formats, so you can usually start within a few weeks. See upcoming schedules or talk to a learning advisor to find the batch that works best for you.

    What happens after I complete the course?

    After completing the course you can access the online CSM exam through your Scrum Alliance member account within 90 days. On passing, you receive the CSM digital certificate and badge and a two-year Scrum Alliance membership.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch if your plans change. Contact our support team and we will help you move to a schedule that suits you.