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Master modern digital service management with AXELOS (PeopleCert) aligned ITIL 5 Foundation training in Leeds. This programme prepares IT and business professionals to understand the ITIL Value System, value co-creation and the product and service lifecycle, and to pass the 40-question ITIL 5 (Version 5.0) exam with confidence, in flexible live virtual and corporate formats that fit busy schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
GBP 1030
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Leeds, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation helps IT and business professionals prove they can create and improve value through digital products and services. The credential suits service desk staff, IT operations professionals, product owners, and DevOps or Agile practitioners who want the current-edition ITSM standard on their CV. Whether you are new to ITIL or updating from ITIL 4, this training gives you the concepts, terminology and confidence that modern service organisations expect, with no formal prerequisites to hold you back.
If you want to move into or up within IT service management in Leeds, ITIL 5 Foundation is a clear, recognised first step. You gain the ITIL Value System, seven guiding principles, the product and service lifecycle and value stream thinking, plus structured exam preparation that takes you from study to certified.
For Organizations
ITIL 5 Foundation group training helps organisations build a consistent, modern approach to digital product and service management. It can be delivered for service desks, IT operations, PMOs or cross-functional product teams that need a shared framework. For Leeds employers connecting delivery to strategy and value, this training gives teams a scalable, flexible way to raise service management maturity together.
If your teams manage growing digital service portfolios without a common framework, ITIL 5 Foundation training creates a shared value language. Staff gain a standardised approach to guiding principles, the product and service lifecycle and continual improvement that they can apply from day one.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL is the most widely adopted IT service management framework, and ITIL 5 Foundation signals current-edition knowledge that Leeds employers increasingly ask for. As the UK's third-largest digital city, Leeds hires ITSM talent across fintech, health tech, public sector and financial services, from service desk analysts through to incident, change and service delivery managers. ITIL certified professionals are valued for the consistency and value focus they bring, and here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a career accelerator for service management professionals in Leeds. Join those who connect everyday IT work to value and outcomes. Start your journey today.
Your Leeds Career TransformationLeeds's digital economy is expanding across fintech, health tech and public sector transformation, and employers increasingly separate ITIL certified professionals from the rest. Here is which side of that line you want to be on.
Sources: Indeed, Glassdoor, Bristow Holland (UK) 2026.
The ITIL V5 Foundation certification path in Leeds is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation programme builds practical, current-edition service management capability aligned to the official AXELOS (PeopleCert) syllabus. By the end, you can speak the language of digital value, apply the guiding principles, and are ready for the 40-question exam.
Understand what distinguishes digital products and services, how value is created across their lifecycle, and why continual improvement sits at the heart of ITIL 5. This is the foundation for everything else in the modern framework.
Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, moving from output-focused delivery to genuine, responsible outcomes.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic approach to every product, service and component.
Explore how the ITIL Value System unites governance, value chain activities, practices and continual improvement, and apply the seven guiding principles to make better decisions in real digital environments.
Grasp the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and see how these phases work together to create and sustain value.
Identify, map and manage value streams to improve flow, visibility and outcomes, and use the continual improvement model to keep raising service quality over time.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
GBP 1030
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and teams across Leeds who want a current-edition, exam-ready service management credential. As a PeopleCert Accredited Training Organisation, we combine accredited trainers, syllabus-aligned courseware, flexible delivery and hands-on practice. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and a clear path to passing the ITIL 5 (Version 5.0) exam.
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Leeds
Hilton Leeds City, Neville Street, Camp Field, Lovell Park, Leeds, West Yorkshire, England, LS1 4BX, United Kingdom
ITIL Version 5 Foundation Training Location in Leeds
Clayton Hotel, 7, City Walk, Camp Field, Holbeck, Leeds, West Yorkshire, England, LS11 9AT, United Kingdom
Leading Leeds Employers
Passed First Time and Using It Daily
"The trainer made the ITIL Value System and the four dimensions genuinely click. The mock exams matched the real format closely, and I passed my ITIL 5 Foundation exam first time. I now use the guiding principles on our service desk every week."
Daniel Whitaker
Service Desk Team Lead
0/0
Perfect Step up from a Support Role
"As someone moving from support into change management, the product and service lifecycle content was exactly what I needed. The sessions were practical and the pace suited a full-time working professional in Leeds."
Sophie Ainsley
IT Change Analyst
0/0
Beginner Friendly and Well Structured
"I came in with no ITIL background and never felt lost. Value stream mapping and continual improvement were explained clearly with real examples. The courseware and practice questions were well organised."
Priya Sharma
Junior IT Operations Analyst
0/0
Great Outcome for Our Service Team
"We put our whole service team through the corporate programme. The trainer tailored examples to our sector, and the shared ITIL 5 language has already improved how we handle incidents and changes. Coordination from Invensis was excellent."
Mark Ellison
IT Service Delivery Manager, Health Tech
0/0
Scalable and Current-Edition Training
"As an L&D lead, I needed a current-edition ITSM programme that scaled across our departments. The flexible virtual delivery fit our schedules, and the first-attempt pass support gave the team real confidence. A measurable uplift in service consistency."
Rachel Thornton
Learning and Development Lead, Financial Services
0/0
4.6
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Happy Learners
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Locations Worldwide
99%
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, value co-creation, the product and service lifecycle and the practices that help organisations continually create and improve value.