IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Kenya for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesKenya's IT sector is experiencing significant growth, creating numerous job opportunities in the field of IT Service Management (ITSM). As the industry evolves, IT professionals require a broad range of technical and interpersonal skills to manage complex IT projects effectively. The ITSM skills required for professionals in Kenya include strong communication and collaboration skills, ITIL framework knowledge, and hands-on experience with ITSM tools such as ServiceNow, Remedy, and Jira. ...Read More
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