Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Course?UntitledMaster the People Side of Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognised, two-level qualification that proves you can manage the people and culture side of organisational change. Foundation validates your knowledge of change concepts and models, while Practitioner proves you can apply them to real change scenarios. This Change Management certification training in New Zealand prepares you for both levels in one structured pathway. The qualification is built on the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and the current Change Management Practitioner Guide. You will work with proven models including ADKAR, Kotter's 8-Step, Lewin's Three-Step, Bridges' Transition and the McKinsey 7-S framework, across five topic areas from individual change to professional practice. With New Zealand employers running record numbers of digital transformation, public sector reform and open banking programmes, certified change professionals are in strong demand across Auckland, Wellington and beyond. Start your change journey with Invensis Learning and move from study to certified with confidence.

    What Is the Change Management Foundation and Practitioner Course?Master the People Side of Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in New ZealandDo You Qualify for the Change Management F&P Exam?

    What You Gain from Both Levels of CertificationSkills Employers Across New Zealand Value

    Change Management F&P Exam Format in New ZealandWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in New Zealand assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in New Zealand

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers and Pay in New ZealandWhy Certify Now?

    Change management has become a core capability across New Zealand, valued by banks, government agencies, utilities, telcos and consultancies running large, strategy-critical change programmes. As digital transformation, public sector reform and open banking accelerate, employers increasingly want people who can lead the human side of change, not just deliver projects. Demand spans change analyst, change manager, change lead and transformation roles, and here is what the market is telling us right now.

    Market Forces Driving Change Management Demand in New Zealand

    Change management is more than a course. It is a career multiplier for professionals who make transformation stick. Join those who lead the people side of change across New Zealand. Start your journey today.

    Your New Zealand Change Career Transformation

    Your Change Career Before and After Certification

    See Where This Pathway Takes You

    New Zealand's transformation market is expanding with digital government reform, open banking and enterprise change programmes, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: SEEK, Glassdoor, SalaryExpert, PayScale, Robert Walters (New Zealand) 2026.

    How to Get Change Management F&P Certified in New ZealandStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in New Zealand. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    The Change Management Skills You Will MasterReady to Apply on Real Change Programmes

    This Change Management Foundation and Practitioner course teaches you to lead the people side of change, from diagnosing individual reactions to planning and embedding organisation-wide change. You will build practical, model-based skills across all five syllabus topic areas and both certification levels.

    Guiding Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition Model to help people move through endings, uncertainty and new beginnings, and diagnose where personal change has stalled.

    Leading Organisational Change

    Select and apply Lewin's Three-Step, Kotter's 8-Step and the McKinsey 7-S framework to real organisational change, and assess culture and readiness using Schein's model.

    Stakeholder Engagement and Communication

    Map and analyse stakeholders, build targeted engagement strategies, and design change communication plans using influence principles to manage resistance and expectations.

    Change Practice and Planning

    Run change impact assessments, build complete change management plans, manage resistance, and embed change through training, reinforcement and benefit tracking so it sticks.

    Personal and Professional Practice

    Apply emotional intelligence, coaching, facilitation, ethics and reflective practice to work effectively as a change professional with sponsors, teams and peers.

    Exam-Ready Technique for Both Levels

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, including efficient navigation of the Change Management Practitioner Guide.

    Who Should TakeChange Management F&P Certification Training in New Zealand?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    NZD 2410

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in New Zealand seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NZD 2410

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningYour Training Partner in New Zealand

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building change capability across New Zealand. Our programmes combine experienced change-qualified trainers, CMBoK-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience designed around practical understanding, real-world application and readiness for both certification exams.

    • Experienced change-qualified trainers with real-world transformation experience
    • Courseware aligned to the official Foundation and Practitioner exam syllabi and the CMBoK
    • Flexible live virtual, classroom and corporate delivery formats
    • Foundation and Practitioner mock exams, practice questions and case studies
    • Guidance to clear both certification exams on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Dedicated learner support before, during and after training
    • Training delivered across New Zealand and globally

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    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in New ZealandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in New Zealand

    Blanket Bay, 4191 Glenorchy-Queenstown Road, Glenorchy 9372, New Zealand

    Change Management Foundation and Practitioner Training Location in New Zealand

    Rosewood Matakauri, 569 Glenorchy-Queenstown Road, Closeburn 9371, New Zealand

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    Corporate Training in New ZealandBuilt Around Your Change Goals

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    • Customised change training for teams, PMOs and HR functions
    • Flexible delivery through live virtual, onsite, hybrid or blended formats
    • Training schedules aligned with your team availability
    • Role-based and industry-relevant New Zealand case studies
    • Progress tracking, assessments and learner feedback
    • Experienced change-qualified trainers and dedicated coordination
    • Scalable delivery for local, regional and global teams

    Leading Organisations

    ANZSparkFonterraAir New ZealandDatacomAuckland Council

    What Our Learners Say

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    Passed Both Levels with Confidence

    "The Foundation and Practitioner training gave me a real toolkit, not just theory. The scenario practice for the open-book Practitioner exam made all the difference, and I passed both levels with confidence."

    Hannah Whitfield

    Change Manager, Auckland

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    The People Side Finally Clicked

    "Coming from a project delivery background, this course finally gave me the language and models for the people side of change. ADKAR and stakeholder mapping are now part of how I work every day."

    James Ngata

    Project Lead, Wellington

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    Practical and Well Structured

    "Well-structured and very practical. The trainer used realistic examples that mapped straight onto our transformation programme, and the mock exams kept me on track for both certifications."

    Priya Sharma

    Business Analyst, Christchurch

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    A Shared Change Method Across the Team

    "We trained our transformation team through Invensis Learning and now everyone shares the same change approach. Adoption on our latest rollout improved noticeably and resistance was much easier to manage."

    Michael Thornton

    Transformation Lead, Financial Services

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    Lifted Our Change Capability

    "As an L&D manager I needed a credential my team could rely on. The corporate delivery was flexible around our schedule, and the CMBoK-aligned content lifted our change capability across the department."

    Rebecca Sinclair

    L&D Manager, Public Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change is a core capability across New Zealand, and certified change professionals are in strong demand as banks, government agencies and utilities run major transformation programmes. Change Manager roles average around NZ$135,000, rising past NZ$167,000 for senior roles, so the credential offers a clear return.

    General

    Is Change Management certification worth it in New Zealand?

    Yes. Change is a core capability across New Zealand, and certified change professionals are in strong demand as banks, government agencies and utilities run major transformation programmes. Change Manager roles average around NZ$135,000, rising past NZ$167,000 for senior roles, so the credential offers a clear return.

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognised, two-level qualification covering the people and culture side of organisational change. It is built on the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, with Foundation validating knowledge and Practitioner validating application.

    Who should take this change management course?

    The course suits project and programme managers, HR and OD professionals, consultants, business analysts and leaders who guide organisational change. No prior change management knowledge is needed to begin at Foundation level.

    Do I need prerequisites to start the training?

    No prerequisites are required for Foundation, which is open to all. The Practitioner level requires the Change Management Foundation certificate first, which is why the combined programme covers both in sequence.

    Is the credential recognised in New Zealand?

    Yes. The Change Management qualification is recognised in over 150 countries and is well respected across New Zealand, Australia, the UK and other markets where organisational change is a recognised profession.

    Pricing

    What is included in the course fee?

    The fee typically includes CMBoK-aligned courseware, Foundation and Practitioner practice questions and mock exams, industry case studies, and learner support. Speak with a learning advisor for a detailed inclusion list and a quote.

    How much does Change Management certification training cost in New Zealand?

    Pricing varies by delivery format and whether exam vouchers are bundled, so the current fee is available on request. Contact us for a tailored quote for individual or corporate training in New Zealand.

    Are the exam fees included in the training price?

    Exam voucher inclusion varies by package. Some plans bundle the Foundation and Practitioner exam vouchers while others quote them separately. Confirm the current inclusion with a learning advisor before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams, PMOs and HR functions. Contact us for a group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams. The Foundation exam has 50 questions in 40 minutes, closed book, with a 50% pass mark (25 out of 50). The Practitioner exam has 5 scenario-based sections worth 80 marks in 2.5 hours, open book, with a 50% pass mark (40 out of 80). Both must be passed to hold both credentials.

    What is the format of the Foundation exam?

    The Foundation exam is a closed-book, multiple-choice test of 50 single-answer questions to be completed in 40 minutes. The pass mark is 50%, meaning 25 correct answers out of 50, and it is usually taken at the end of Foundation training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario-based, with 5 sections each worth 16 marks for a total of 80 marks, completed in 2.5 hours. The pass mark is 50%, meaning 40 out of 80 marks. The Change Management Practitioner Guide is permitted during the exam.

    What does open book mean for the Practitioner exam?

    It means the Change Management Practitioner Guide is permitted during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential.

    What happens if I do not pass an exam first time?

    You can resit the exam. Our training includes mock exams and first-attempt guidance to prepare you thoroughly for both levels. Confirm the current resit fee and voucher policy with a learning advisor before booking.

    Course Content

    What topics does the course cover?

    The course covers five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation builds knowledge and Practitioner applies each area to real scenarios.

    What change models will I learn?

    You will work with a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step, Kotter's 8-Step, the McKinsey 7-S framework, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. The Foundation level has no prerequisites and is designed for people new to change management. The combined programme then builds you up to Practitioner level with structured, hands-on scenario practice and trainer support.

    What learning resources are provided?

    You receive CMBoK-aligned courseware, industry case studies, Foundation and Practitioner practice questions, mock exams and open-book exam technique for the Practitioner Guide, plus learner support throughout the programme.

    Is the courseware aligned with the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi, the Change Management Practitioner Guide, and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    Enrollment

    How do I enrol in the course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer online live virtual instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style across New Zealand.

    How soon can I start?

    New batches run regularly in New Zealand time zones. See upcoming schedules or talk to a learning advisor to find the next available Foundation and Practitioner cohort that suits you.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.