Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
NZD 1360
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your First Step as a Scrum Master
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Zealand. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
For Scrum Professionals in New Zealand
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Roles, Demand and Pay
The Scrum Master role is in steady demand across New Zealand, valued by tech and SaaS companies, banks, insurers and government agencies that deliver products in agile teams. As businesses lift technology investment and scale AI and digital programmes, recognised Scrum Masters who can facilitate teams and remove impediments are sought after. Demand runs from Scrum Master through Agile Coach and Delivery Lead, and here is what the market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in New Zealand : Salary Insights and Trends
Hiring Companies in New Zealand
PayScale · Jobted (New Zealand) 2026
Source: Datacom · Fisher & Paykel · Air New Zealand · Fletcher Building
The CSM is more than a certificate. It is your route into the Scrum Master role that New Zealand's agile teams are hiring for. Join professionals who facilitate high-performing teams. Start your journey today.
New Zealand's agile market is expanding with AI adoption, digital government and banking modernisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: SEEK, PayScale, SalaryExpert (New Zealand) 2026.
Step-by-Step Certification Process
The path to online CSM certification in New Zealand is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Aligned to the CSM Learning Objectives
This CSM training builds the practical Scrum framework knowledge and facilitation skills you need to lead agile teams. By the end of the programme you can facilitate Scrum events, manage artifacts and coach a self-managing team.
Here is what the CSM course covers first: the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation. You learn how empirical process control helps teams deliver in complex, changing environments and how Scrum connects to the Agile Manifesto.
Apply the five Scrum values, commitment, focus, openness, respect and courage, to build trust and psychological safety. You learn how these values underpin the three pillars and how a Scrum Master models them to strengthen team culture.
Understand the accountabilities of the Scrum Master, Product Owner and Developers within a small, self-managing, cross-functional team. You learn how self-management and cross-functionality remove handoffs and help teams create value each Sprint.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, including every timebox rule. You learn practical facilitation techniques and how to keep events purposeful, positive and focused on the Sprint Goal.
Work with the Product Backlog, Sprint Backlog and Increment, and their commitments: the Product Goal, Sprint Goal and Definition of Done. You learn backlog refinement, writing good Sprint Goals and applying a Definition of Done as a quality gate.
Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal. You learn how servant leadership differs from managing and how to support agile adoption beyond a single team.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in New Zealand format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in New Zealand seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in New Zealand for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
NZD 1360
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Zealand option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
A Trusted Agile Training Partner
Invensis Learning delivers Scrum Alliance aligned CSM training for individuals and organisations across New Zealand who want to step into the Scrum Master role with confidence. Our programmes combine Certified Scrum Trainers, flexible online (live virtual) and classroom formats, structured courseware and hands-on facilitation practice. As a CSM training company in New Zealand, and an ISO 9001:2015 and ISO 27001:2022 certified provider trusted by professionals and teams worldwide, we focus on practical understanding, real-world application and a supported path to passing the CSM online exam.
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Professionals Trained
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Hours of Training Delivered

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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in New Zealand
Blanket Bay, 4191 Glenorchy-Queenstown Road, Glenorchy 9372, New Zealand
CSM Training Location in New Zealand
Rosewood Matakauri, 569 Glenorchy-Queenstown Road, Closeburn 9371, New Zealand
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"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Invensis Learning's CSM certification training transformed my career. The hands-on approach and expert guidance prepared me for the CSM exam, which I successfully passed on my first attempt. Highly recommended for anyone looking to boost their Agile project leadership skills."
Sarah Johnson
(5.0/5)
"Training was good and informative. Sathish is an amazing trainer. Thanks. "
"Pritesh Shah - Trainer Engaging Lecturer giving the lesson. Very knowledgeable. Taking us through step by step."
"In terms of content, all good. But poor time management. Time expected for breaks was never compliant (ie. if teacher said he was taking 10 mins break, it ended up being 20. For 50 mins break, teacher was showing up AT least 10-15 mins late...) Also, during second day I asked one question about a test and teacher seem disappointed for me to ask and gave me a whole speech of me not retaining all information while reading (after hours of exhausted training) also letting me know people who does not focus tend to have Low IQ... Also, having to spend time just waiting for teacher to end notes that I guess it should have been ready already for the lesson (at least, if the teacher is expecting for the alum to memorize and know everything at once) "
"This training was very much helpful for completing my current job profession. "
"Alex Rajan's expertise, engaging teaching style, and the depth of knowledge he imparted made the training sessions not only informative but truly enjoyable. His skill in breaking down complex concepts into understandable components demonstrated mastery of the subject matter and a sincere commitment to enhancing our learning experience."

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Certified ScrumMaster (CSM) training for individuals and teams. Select a city in New Zealand to view upcoming dates, formats and pricing.
Here's everything you may ask...
The CSM is Scrum Alliance's foundational Scrum Master certification, validating your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers and testers formalising Scrum knowledge, and project managers moving into agile delivery.