Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?UntitledYour Entry into Agile Delivery

    Certified ScrumMaster (CSM) certification training in Auckland gives you a working command of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. CSM is the Scrum Alliance entry-level Scrum Master credential and the most widely recognised Scrum Master qualification in the world, with over one million certificates issued. This course is delivered by a Scrum Alliance Certified Scrum Trainer (CST) and mapped to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, November 2020 edition. Across 16 hours of instruction you cover Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artefacts, and the servant-leadership practices a Scrum Master applies every day. The CSM suits aspiring Scrum Masters, developers, testers and project managers across Auckland's banking, technology and public-sector teams. After the course you sit the online CSM exam through the Scrum Alliance member portal and join a credential Auckland employers actively look for. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Auckland. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Auckland. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in AucklandDo You Qualify for the CSM Exam?

    Why CSM Certification Pays OffFor Auckland Professionals

    CSM Exam Format in AucklandWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Auckland

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles and Demand in AucklandThe Auckland Hiring Picture

    Scrum Master demand in Auckland is climbing as the city's banks, SaaS firms and public-sector teams scale agile delivery. Major transformations at ANZ, Kiwibank and other lenders, plus open-banking reform, are creating cross-functional squads that need certified Scrum Masters to facilitate them. The CSM is the credential Auckland employers list most often, and it maps to a clear ladder from Scrum Master to Product Owner, Delivery Lead and Agile Coach. Here is what the market is telling us right now.

    Industry Challenges Driving CSM Demand in Auckland

    The CSM is more than a badge. It is the credential Auckland teams look for when they scale agile delivery. Join professionals who facilitate high-performing squads and lead change. Start your journey today.

    Your Auckland Career Transformation

    Where You Stand Today

    Your CSM Career Leap

    Auckland's agile market is expanding with bank transformations, open-banking reform and cloud adoption, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, SalaryExpert, Seek, PayScale (New Zealand) 2026.

    How to Get CSM Certified in AucklandStep-by-Step Certification Process

    The path to online CSM certification in Auckland is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

    image

    100% Secure and Safe download

    Skills You Will Build in This CSM CoursePractical Scrum Master Capabilities

    This CSM course builds the Scrum framework knowledge and facilitation skills a Scrum Master uses every day. By the end you can apply Scrum values, run all five events, manage the three artefacts, and coach a team toward better delivery.

    Apply Scrum Theory and Empiricism

    Understand empirical process control and the three pillars of transparency, inspection and adaptation, and explain how Scrum thrives in complex work through the Agile Manifesto and the current Scrum Guide.

    Live the Five Scrum Values

    Model commitment, focus, openness, respect and courage on real teams, and understand how living these values builds the trust that makes Scrum adoption work.

    Build and Coach a Scrum Team

    Explain the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality within a small, cohesive team.

    Facilitate All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, the Daily Scrum, the Sprint Review and the Retrospective, respecting every timebox and keeping each event productive and focused.

    Manage the Three Scrum Artefacts

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to keep work transparent.

    Lead as a Servant Leader

    Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal, using techniques such as dot voting and affinity mapping.

    Who Should TakeCSM Training in Auckland?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Auckland option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Auckland format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Auckland seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Auckland for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Auckland option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for CSM Training in AucklandYour Scrum Alliance Aligned Training Partner

    Invensis Learning delivers Scrum Alliance aligned CSM training for individual professionals and teams across Auckland who want to move into the Scrum Master role and earn a globally recognised credential. Our programme combines a Certified Scrum Trainer, courseware mapped to the CSM Learning Objectives, flexible delivery, and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience from a trusted CSM training company in Auckland, built around practical Scrum practice, real facilitation skill, and a clear path to the online CSM exam.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Flexible live virtual, onsite and corporate group delivery formats
    • Courseware mapped to the CSM Learning Objectives and the current Scrum Guide
    • Experienced, accredited trainers with real agile delivery expertise
    • Guidance to complete the course and pass the online CSM exam
    • Includes a two-year Scrum Alliance membership on course completion
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the New ZealandAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in New Zealand

    Cordis, Auckland by Langham Hospitality Group, Auckland

    Certified ScrumMaster (CSM) in New Zealand

    Hilton Auckland, 147, Quay Street, Princes Wharf, Wynyard Quarter, City Centre, Auckland, Waitematā, Auckland, 1001, New Zealand / Aotearoa

    corporate banner

    Corporate CSM Training in AucklandAgile Delivery at Scale

    Untitled

    • Upskill whole squads in a shared Scrum framework and vocabulary
    • Customised schedules aligned with your team's availability
    • Flexible onsite, live virtual or hybrid delivery across Auckland
    • Certified Scrum Trainer led sessions with industry-relevant examples
    • Consistent Scrum practice across squads and business units
    • Progress tracking and dedicated coordination for group programmes
    • Scalable delivery for local and distributed teams

    Leading Organisations

    ANZASBSparkDatacomAuckland CouncilAir New Zealand

    What Our Learners Say

    Untitled

    Passed the CSM Exam and Changed Roles

    "The trainer made the Scrum framework click for me. I understood the events and artefacts properly for the first time, passed the online CSM exam, and stepped into a Scrum Master role with a bank squad in Auckland within weeks."

    Liam Harrison

    Scrum Master

    Untitled

    0/0

    Formalised the Scrum Knowledge I Already Used

    "As a developer I always worked in Scrum but never formally. This course grounded me in the values and the servant-leadership side of the role. The facilitation techniques are things I now use in every retrospective."

    Aroha Ngata

    Software Developer

    Untitled

    0/0

    A Clean Transition from Project Management

    "Coming from traditional project management, I needed to understand how the Scrum Master role differs. The two-day format and real examples helped me make the shift and start coaching an agile team confidently."

    Priya Sharma

    Project Manager

    Untitled

    0/0

    Consistent Scrum Practice Across Our Squads

    "We trained a whole delivery group and the impact on consistency was immediate. Our squads now run events the same way and speak a common Scrum language. The onsite delivery fitted around our sprint schedule."

    Emma Wallace

    Delivery Lead, Financial Services

    Untitled

    0/0

    A Reliable Partner for Team Certification

    "As an L&D manager I needed a trusted provider to certify our new Scrum Masters. The Certified Scrum Trainer delivery and Scrum Alliance alignment gave us confidence, and the coordination for a large group was excellent."

    James Thornton

    L&D Manager, Technology Sector

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Certified ScrumMaster (CSM) Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

    ChristchurchHamiltonWellington
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The CSM is the credential Auckland employers list most often for Scrum Master roles, and Scrum Masters in the city earn around NZ$120,000 on average, rising higher for senior and coaching roles. As banks, SaaS firms and public-sector teams scale agile delivery, certified Scrum Masters are in strong demand.

    General

    Is the CSM certification worth it in Auckland?

    Yes. The CSM is the credential Auckland employers list most often for Scrum Master roles, and Scrum Masters in the city earn around NZ$120,000 on average, rising higher for senior and coaching roles. As banks, SaaS firms and public-sector teams scale agile delivery, certified Scrum Masters are in strong demand.

    What is the Certified ScrumMaster certification?

    Certified ScrumMaster, known as CSM, is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective, and it is the most widely recognised Scrum Master credential worldwide.

    Who should take the CSM course?

    The CSM suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery. There is no formal education or work experience requirement, so it works for those new to Scrum and for people formalising existing Scrum knowledge.

    Which standard is the CSM course based on?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It also draws on the Agile Manifesto and its twelve principles.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    What comes after the CSM?

    The next step in the Scrum Alliance Scrum Master track is the Advanced Certified ScrumMaster (A-CSM), covering advanced facilitation, coaching and stakeholder engagement. The CSM is the mandatory prerequisite, and A-CSM also requires time working in a Scrum Master role.

    Pricing

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, Certified Scrum Trainer led sessions, case studies, practice questions, and guidance to pass the online CSM exam. Passing the exam also includes a two-year Scrum Alliance membership. Request a quote for the current inclusions.

    How much does CSM training cost in Auckland?

    CSM training price varies by delivery format and schedule, so it is available on request. The exam is usually taken through the Scrum Alliance portal after course completion. Talk to a learning advisor for current Auckland pricing and upcoming batches.

    Is the CSM exam fee included in the training price?

    For CSM, the online exam is delivered through the Scrum Alliance member portal after you complete the course, and the exam is typically covered within the course fee paid to the training provider. Confirm the exact inclusions when you request a quote.

    Do you offer corporate or group pricing for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for squads, tribes and delivery teams across Auckland. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the CSM exam first time?

    You have up to three attempts to pass within 90 days of completing the course, so a first-time miss is not the end. Our trainers and practice materials are built to prepare you thoroughly for the open-book format so you feel ready on exam day.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute time limit. It is open book and taken online through the Scrum Alliance member portal after you complete the course.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The exam tests knowledge and comprehension of the Scrum framework across the CSM Learning Objectives.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at a Scrum Alliance approved CSM course delivered by a Certified Scrum Trainer is mandatory. The online exam cannot be accessed until you complete the course, and you then have 90 days to sit it.

    Is the CSM exam open or closed book?

    The CSM exam is open book, so you can refer to materials during the online assessment. It is taken through the Scrum Alliance portal without a proctor after course completion.

    Course Content

    What will I learn in the CSM course?

    You will learn the Scrum framework end to end: Scrum theory and the three pillars, the five Scrum values, the Scrum Team and its accountabilities, all five Scrum events, the three artefacts and their commitments, and the servant-leadership practices of the Scrum Master role.

    Do I need prior experience to take this course?

    No prior experience is required. The CSM has no formal education or work experience prerequisite, and the course is beginner friendly while still valuable for those already working in Scrum teams who want to formalise their knowledge.

    How long is the CSM training?

    The instructor-led programme runs for 16 hours, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum contact-hour requirement for CSM courses.

    Is the courseware aligned with the current Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition, so you learn Scrum as it is practised today, including the Product Goal and the commitments for each artefact.

    Are practical exercises and case studies included?

    Yes. The course uses industry-driven case studies and practical exercises that show Scrum Master facilitation, coaching and impediment removal in realistic delivery scenarios, so you can apply Scrum on the job from day one.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your preferred format, and complete payment to receive schedules, courseware and learning resources. New Auckland batches run regularly. See upcoming schedules or talk to a learning advisor to pick a date.

    What training formats are available?

    We offer online (live virtual) instructor-led training, onsite classroom sessions, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team and we will help you arrange a suitable date.

    Is the CSM course available for teams across Auckland?

    Yes. We deliver CSM training onsite or live virtual for teams across Auckland and wider New Zealand, with customised schedules and dedicated coordination. Ask about corporate or group pricing to train your whole squad.

    What support do I get after the training?

    You receive post-training learner support and guidance to complete the online CSM exam within your 90-day window. Passing also activates your two-year Scrum Alliance membership and digital badge.