Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Certified ScrumMaster Certification Training in New Zealand
Walk Out Certified
Step into the Scrum Master role with New Zealand's most recognised agile credential. This instructor-led programme, from a trusted CSM training company, is aligned to Scrum Alliance and delivered by a Certified Scrum Trainer, preparing aspiring and practising Scrum Masters across Auckland, Wellington and Christchurch to facilitate high-performing teams and pass the CSM online exam with confidence.
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Starts from
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the Certified ScrumMaster Certification?Your First Step as a Scrum Master
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Zealand. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Key Highlightsof the CSM Certification Training Course
CSM Certification Eligibility in New ZealandDo You Qualify for the CSM Exam?
Why the CSM Credential Pays OffFor Scrum Professionals in New Zealand
For Individuals
CSM training helps professionals step into the Scrum Master role and lead agile teams effectively. The course suits aspiring Scrum Masters, developers and testers formalising their Scrum knowledge, and project managers moving from traditional delivery into agile ways of working. Whether you are entering the Scrum Master role for the first time or validating experience you already have in a New Zealand delivery team, this training builds capability aligned to Scrum Alliance expectations.
If you want a recognised credential that proves you can facilitate Scrum and coach self-managing teams, CSM is a clear path forward. You gain Scrum framework fluency, hands-on facilitation practice, and a supported route to passing the online exam.
- Validates your Scrum Master capability with the world's most recognised agile credential
- Opens Scrum Master and agile delivery roles across New Zealand banking, tech and government
- Builds the servant leadership skills employers expect from agile team leaders
- Equips you to facilitate every Scrum event and remove impediments with confidence
- Includes a two-year Scrum Alliance membership on passing the CSM exam
- Gives you a globally portable credential that travels across sectors and borders
- Sets a clear path into the Scrum Master track, from CSM to A-CSM
- Prepares you for the 50-question online exam with a Certified Scrum Trainer
For Organizations
CSM group training helps organisations embed Scrum by equipping teams with a shared understanding of the framework, events and values. The training can be delivered for delivery squads, PMOs or transformation teams across New Zealand. For organisations scaling agile delivery, this training creates consistent Scrum practice and reduces the delivery risk that comes from inconsistent ways of working.
If your teams apply Scrum unevenly, CSM group training gives them a common language for events, artifacts and self-management. Delivery leads gain a standardised, Scrum Alliance aligned approach to facilitation and continuous improvement.
- Builds consistent Scrum practice and a shared agile language across teams
- Improves delivery predictability through disciplined Scrum events and artifacts
- Strengthens team facilitation, collaboration and impediment removal
- Supports agile transformation across squads and business units
- Enables customised group training aligned to your delivery context
- Develops in-house Scrum Masters instead of relying on contractors
- Provides flexible onsite and live virtual delivery for teams
- Connects agile ways of working to measurable business outcomes
CSM Exam Format in New ZealandWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
CSM Certification Cost in New Zealand
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
Why a Scrum Master Career Is Worth It in New Zealand?Roles, Demand and Pay
The Scrum Master role is in steady demand across New Zealand, valued by tech and SaaS companies, banks, insurers and government agencies that deliver products in agile teams. As businesses lift technology investment and scale AI and digital programmes, recognised Scrum Masters who can facilitate teams and remove impediments are sought after. Demand runs from Scrum Master through Agile Coach and Delivery Lead, and here is what the market is telling us right now.
What Is Driving Scrum Master Demand in New Zealand
The CSM is more than a certificate. It is your route into the Scrum Master role that New Zealand's agile teams are hiring for. Join professionals who facilitate high-performing teams. Start your journey today.
Your New Zealand Career TransformationYour Scrum Master Transformation
Before and After the CSM
New Zealand's agile market is expanding with AI adoption, digital government and banking modernisation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: SEEK, PayScale, SalaryExpert (New Zealand) 2026.
How to Get CSM Certified in New ZealandStep-by-Step Certification Process
The path to online CSM certification in New Zealand is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculumof the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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The Scrum Master Skills You Will MasterAligned to the CSM Learning Objectives
This CSM training builds the practical Scrum framework knowledge and facilitation skills you need to lead agile teams. By the end of the programme you can facilitate Scrum events, manage artifacts and coach a self-managing team.
Scrum Theory and Empiricism
Here is what the CSM course covers first: the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation. You learn how empirical process control helps teams deliver in complex, changing environments and how Scrum connects to the Agile Manifesto.
Living the Five Scrum Values
Apply the five Scrum values, commitment, focus, openness, respect and courage, to build trust and psychological safety. You learn how these values underpin the three pillars and how a Scrum Master models them to strengthen team culture.
Building Effective Scrum Teams
Understand the accountabilities of the Scrum Master, Product Owner and Developers within a small, self-managing, cross-functional team. You learn how self-management and cross-functionality remove handoffs and help teams create value each Sprint.
Facilitating the Five Scrum Events
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, including every timebox rule. You learn practical facilitation techniques and how to keep events purposeful, positive and focused on the Sprint Goal.
Managing Scrum Artifacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment, and their commitments: the Product Goal, Sprint Goal and Definition of Done. You learn backlog refinement, writing good Sprint Goals and applying a Definition of Done as a quality gate.
Leading as a Servant Leader
Serve the team, the Product Owner and the organisation through coaching, facilitation and impediment removal. You learn how servant leadership differs from managing and how to support agile adoption beyond a single team.
Who Should TakeCSM Training in New Zealand?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in New Zealand format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in New Zealand seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in New Zealand for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
NZD 1360
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Zealand option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for CSM Training in New ZealandA Trusted Agile Training Partner
Invensis Learning delivers Scrum Alliance aligned CSM training for individuals and organisations across New Zealand who want to step into the Scrum Master role with confidence. Our programmes combine Certified Scrum Trainers, flexible online (live virtual) and classroom formats, structured courseware and hands-on facilitation practice. As a CSM training company in New Zealand, and an ISO 9001:2015 and ISO 27001:2022 certified provider trusted by professionals and teams worldwide, we focus on practical understanding, real-world application and a supported path to passing the CSM online exam.
- Training aligned to Scrum Alliance and delivered by a Certified Scrum Trainer (CST)
- Live online (virtual) and in-person instructor-led CSM training across New Zealand
- Experienced, accredited agile trainers with real Scrum delivery experience
- 16-hour programme that meets Scrum Alliance course requirements
- Two-year Scrum Alliance membership included on passing the CSM exam
- Flexible weekday and weekend batches for working professionals
- Dedicated learner support before, during and after training
- ISO 9001:2015 and ISO 27001:2022 certified training provider
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Countries Served
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Quality Management
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Professionals Trained
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Hours of Training Delivered
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ISO 27001:2022 Certified
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CSM Training Locations in New ZealandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in New Zealand
Blanket Bay, 4191 Glenorchy-Queenstown Road, Glenorchy 9372, New Zealand
CSM Training Location in New Zealand
Rosewood Matakauri, 569 Glenorchy-Queenstown Road, Closeburn 9371, New Zealand
Corporate CSM Training in New ZealandUpskill Your Agile Teams
- Customised CSM training for teams, delivered onsite or live virtual across New Zealand
- Flexible scheduling aligned to your team's sprints and availability
- Certified Scrum Trainers with real agile delivery experience
- Consistent Scrum practice and a shared agile language across squads
- Role-based examples relevant to your sector and delivery context
- Dedicated coordination and progress reporting for group training
- Scalable delivery for teams in Auckland, Wellington and Christchurch
Trusted by Teams Across New Zealand
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What Our Learners Say
Straight into a Scrum Master Role
"I moved from a project coordinator role into a Scrum Master position within months of getting certified. The trainer made the Scrum events and servant leadership concepts genuinely click, and the practice questions had me ready for the online exam."
Aroha Ngata
Scrum Master
0/0
Formalised My Scrum Knowledge
"As a developer already working in a Scrum team, I wanted to formalise what I knew. The course filled the gaps around artifacts and the Definition of Done, and I passed the CSM exam first go. Very practical two days."
James Whitaker
Software Developer
0/0
A Real Shift in How I Lead
"Coming from traditional project management, I finally understood how facilitation differs from directing a team. The retrospective techniques alone were worth it, and I use them with my Wellington delivery team every sprint."
Priya Sharma
Delivery Lead
0/0
Consistent Scrum Across Our Squads
"We put a full squad through the corporate CSM programme and the difference in how our teams run Scrum events has been clear. The trainer tailored the examples to our banking delivery context, and coordination was seamless."
Michael Thompson
L&D Manager, Financial Services
0/0
Flexible Delivery That Worked for Us
"Invensis Learning delivered live virtual CSM training for our distributed teams and the scheduling flexibility suited us perfectly. Our people came away able to facilitate sprints confidently, which lifted delivery predictability."
Sarah Collins
Delivery Director, Public Sector
0/0
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Frequently Asked QuestionsHere's everything you may ask...
The CSM is Scrum Alliance's foundational Scrum Master certification, validating your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers and testers formalising Scrum knowledge, and project managers moving into agile delivery.