Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What the CSM Certification Is and Who It SuitsUntitledYour Foundation in Scrum

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and CSM certification training in Hamilton gives you a structured, exam-ready route to earning it. The credential validates your understanding of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. Awarded by Scrum Alliance and aligned to the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland, the CSM is the most widely recognised Scrum Master credential, taught through the current Scrum Alliance CSM Learning Objectives. It suits aspiring Scrum Masters, developers and team leads across Hamilton's growing agritech, software and public-sector teams. Delivered in live virtual and classroom formats by a Certified Scrum Trainer, the programme builds real facilitation and coaching skills and prepares you for the Scrum Alliance online exam. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hamilton. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What the CSM Certification Is and Who It SuitsYour Foundation in Scrum

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Hamilton. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in HamiltonDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Growth

    CSM Exam Format in HamiltonWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Hamilton

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Roles, Demand and Pay in HamiltonWhy the CSM Opens Doors

    Certified ScrumMasters are in strong demand across Hamilton and the wider Waikato, where agritech innovators, software firms and public-sector teams are adopting Scrum to deliver faster. A CSM signals that you can facilitate Scrum events, coach teams and remove impediments, capabilities anchor employers such as Gallagher, Datacom and LIC actively hire for. Roles run from Scrum Master to Agile Coach and Delivery Lead, and here is what the local market is paying right now.

    Why Waikato Employers Need Certified Scrum Masters

    The CSM is more than a certificate. It is your entry into agile delivery leadership in one of New Zealand's fastest-growing tech regions. Join the Scrum Masters helping Waikato teams deliver value faster. Start your journey today.

    Your Hamilton Career Transformation

    Your Scrum Career, Before and After the CSM

    The Hamilton Advantage

    Hamilton's tech and agritech economy is expanding, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: SEEK, Glassdoor, PayScale, ERI SalaryExpert (New Zealand) 2026.

    How to Get CSM Certified in HamiltonStep-by-Step Certification Process

    The path to online CSM certification in Hamilton is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Master Skills You Will MasterBuilt on the Scrum Alliance Learning Objectives

    This CSM training builds the practical Scrum Master capabilities defined in the Scrum Alliance CSM Learning Objectives. By the end of the programme you can facilitate every Scrum event, coach a self-managing team and apply the framework as set out in the current Scrum Guide.

    Scrum Theory and Empiricism

    Apply the three pillars of transparency, inspection and adaptation, and explain why Scrum thrives in complex work, grounded in the empirical foundations of the 2020 Scrum Guide.

    Living the Five Scrum Values

    Model commitment, focus, openness, respect and courage, and understand how these values build the trust that makes Scrum teams effective.

    Facilitating the Scrum Events

    Facilitate Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective within their timeboxes, protecting the Sprint and its goal.

    Coaching the Scrum Team

    Support a self-managing, cross-functional team and the distinct accountabilities of the Scrum Master, Product Owner and Developers.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency.

    Serving as a Servant Leader

    Serve the team, the Product Owner and the organisation by removing impediments, coaching, and using facilitation techniques for productive Scrum events.

    Who Should TakeCSM Training in Hamilton?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hamilton option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Hamilton format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Hamilton seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Hamilton for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Hamilton option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor CSM Certification Training in Hamilton

    Invensis Learning delivers structured CSM training for professionals and teams across Hamilton and the wider Waikato who want to move into or strengthen the Scrum Master role. As a Scrum Alliance Registered Education Provider, our courses are led by a Certified Scrum Trainer and aligned to the current CSM Learning Objectives. As a trusted CSM training company in Hamilton, Invensis Learning makes it easy to get started: whether you enrol as an individual or arrange corporate training for your team, you get flexible delivery, organised courseware and support focused on real-world facilitation and exam readiness.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real Scrum delivery backgrounds
    • Flexible formats: live virtual (online), classroom and corporate group training
    • 16 hours of instructor-led training aligned to the Scrum Alliance CSM Learning Objectives
    • Practice questions and guidance for the 50-question Scrum Alliance online exam
    • Two-year Scrum Alliance membership included on passing the exam
    • Dedicated learner support before, during and after the course
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Global Course Portfolio

    100+

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    ISO 9001

    Quality Management

    200K+

    Professionals Trained

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in HamiltonInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Hamilton

    Novotel Tainui, Victoria Street, Hamilton Central, Hamilton City, Waikato, 3240, New Zealand / Aotearoa

    CSM Training Location in Hamilton

    Distinction Hamilton Hotel & Conference Centre, Hamilton

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    Corporate CSM Training for Hamilton TeamsFor Your Teams

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    • Suitable for small squads through to whole delivery functions
    • Customised schedules aligned to your team's availability
    • Delivered onsite, live virtual or in a blended format
    • Certified Scrum Trainer led and aligned to Scrum Alliance standards
    • Role-based examples from agritech, software and public-sector delivery
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across the Waikato and beyond

    Leading Waikato Organisations

    GallagherDatacomFonterraLICCompany-XWaikato Milking Systems

    What Our Learners Say

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    The Framework Finally Clicked

    "The CSM course finally made the Scrum framework click for me. The trainer walked us through facilitating each event with real examples, and I now run our Daily Scrum and Retrospectives with far more confidence. Passing the Scrum Alliance exam straight after was straightforward."

    Michael Thompson

    Scrum Master

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    Practical and Exam-Ready

    "As a developer moving into a Scrum Master role, I wanted a recognised credential. The two-day format was intense but practical, and the exam guidance meant I knew exactly what to expect. I use the coaching techniques on my team every sprint now."

    Aroha Ngata

    Software Developer

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    Clear and Well Structured

    "Clear, well-structured sessions on the Scrum values, events and artefacts. The trainer answered every question and connected the theory to situations we actually face. I came away able to facilitate better and support our Product Owner properly."

    Priya Sharma

    Team Lead

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    A Shared Foundation for Our Team

    "We put our delivery team through the CSM course to build a common Scrum foundation. The corporate format fit our schedule, and the trainer tailored examples to our agritech context. Our sprints are more predictable and our stand-ups far more focused."

    James Wilson

    Delivery Manager, Agritech

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    Standardised Scrum Across Our Teams

    "We needed to standardise how our teams run Scrum as we scaled agile delivery. Invensis Learning delivered onsite training that lifted facilitation quality across the board. The consistent Scrum vocabulary alone has made our reviews and retrospectives much more effective."

    Sarah Mitchell

    Head of Digital, Public Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is Scrum Alliance's entry-level Scrum Master certification, validating your grasp of the Scrum framework and the Scrum Master role. It suits aspiring Scrum Masters, developers, testers and team leads who work in or want to join Scrum teams.

    General

    What is the CSM certification and who is it for?

    CSM is Scrum Alliance's entry-level Scrum Master certification, validating your grasp of the Scrum framework and the Scrum Master role. It suits aspiring Scrum Masters, developers, testers and team leads who work in or want to join Scrum teams.

    Is the CSM worth it for professionals in Hamilton?

    Yes. Scrum Masters in New Zealand earn around NZ$125,000 on average, and Waikato employers in agritech, software and the public sector increasingly hire for agile roles. The CSM is the most widely recognised Scrum Master credential, helping you stand out locally.

    Who is the governing body for the CSM?

    Scrum Alliance is the governing body for the CSM. The certification is aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland.

    Do I need experience to take the CSM?

    No formal work experience or education is required. The CSM suits both newcomers to Scrum and practitioners formalising existing knowledge. You must attend an approved course delivered by a Certified Scrum Trainer before sitting the exam.

    How long is the CSM valid and how do I renew it?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs come from courses, events, coaching and self-study.

    What is the next step after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. The CSM is the mandatory prerequisite, and A-CSM builds advanced facilitation, coaching and stakeholder skills.

    Pricing

    What is included in the CSM course fee?

    The fee covers instructor-led training aligned to the Scrum Alliance CSM Learning Objectives, courseware, practice questions and, on passing, a two-year Scrum Alliance membership. The Scrum Alliance online exam is typically included. Request a quote for current pricing.

    How much does CSM training cost in Hamilton?

    CSM training pricing in Hamilton varies by format and schedule, so exact fees are available on request. The course fee usually includes the Scrum Alliance online exam. Talk to a learning advisor for a tailored quote.

    Is the exam fee included in the training price?

    In most cases, yes. For the CSM, the Scrum Alliance exam fee is typically included in the course fee paid to the training provider. Confirm the inclusions for your chosen batch when you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams across the Waikato. Contact us for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the CSM exam first time?

    You have up to three attempts to pass the CSM exam within 90 days of completing the course. Our training includes practice questions and exam guidance to help you pass with confidence, so there is little to fear from a first sitting.

    What is the format of the CSM exam?

    The CSM exam is a 50-question, multiple-choice, open-book test taken online through the Scrum Alliance portal after course completion. You have 60 minutes and no proctor is required.

    What is the passing score for the CSM exam?

    You must answer at least 37 of 50 questions correctly, a passing score of 74%. The exam is open book, so you can refer to materials while you answer.

    When and how do I sit the CSM exam?

    You access the CSM exam through your Scrum Alliance member portal within 90 days of completing an approved course. It is taken online at a time that suits you, with no test centre required.

    Do I have to attend a course to get certified?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The Scrum Alliance exam cannot be accessed without completing the course first.

    What standard is the CSM exam based on?

    The CSM exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland. Our courseware follows the current version.

    Course Content

    Can a beginner take the CSM course?

    Yes. The CSM course is designed for beginners as well as practitioners, with no prior experience required. Trainers explain the Scrum framework from first principles and use practical exercises so you can apply it at work.

    What topics does the CSM training cover?

    The training covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, Scrum events, Scrum artefacts and the Scrum Master role. It maps to the Scrum Alliance CSM Learning Objectives.

    How long is the CSM training?

    The CSM programme runs for 16 hours, delivered as two full days or four half-days depending on the schedule. It meets the Scrum Alliance minimum contact-hours requirement for the course.

    What learning resources are included?

    You receive Scrum Alliance-aligned courseware, case studies, practice questions and facilitation techniques for each Scrum event. These support both the exam and real-world Scrum Master work.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware aligns to the 2020 Scrum Guide, the current edition, and the latest Scrum Alliance CSM Learning Objectives, including the Product Goal, Sprint Goal and Definition of Done commitments.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online in minutes and join an upcoming live virtual or classroom batch. Choose your format, complete payment and you will receive schedules, courseware and joining details. Talk to an advisor to find the next batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions and customised corporate group training. Choose the format that fits your schedule and learning style.

    Are there weekend or weekday batches?

    Yes. CSM training is available in weekday and weekend batches across live virtual and classroom formats, so you can train without disrupting work. Check upcoming schedules for the next available dates.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch under our published policy. Contact learner support and we will help you move to a date that works for you.

    What support do I get after the training?

    You receive post-training email support, guidance on accessing the Scrum Alliance exam, and help with your two-year membership. Our team supports you from enrolment through to certified.