Is ITIL 5 Foundation worth it in Wellington?

Yes. Wellington is New Zealand's public-sector and technology capital, where government agencies, managed service providers and SaaS firms run large digital service operations. A current ITIL 5 credential helps you qualify for roles from service desk analyst to IT service manager, where NZ salaries reach around NZ$149,000.

How does ITIL 5 differ from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core element, Value Stream Mapping and Management as a dedicated topic, and an updated ITIL Value System, with stronger emphasis on value co-creation and sustainability.

Do I need ITIL 4 before ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of prior ITIL knowledge. Professionals holding ITIL 4 will recognise some familiar concepts, but ITIL 4 is not required to take the course or the exam.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To keep it active, you earn 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options at peoplecert.org.

How much does ITIL 5 Foundation training cost in Wellington?

Pricing varies by delivery format and schedule, and is available on request. The fee typically bundles training and preparation resources, while the PeopleCert exam is priced separately by region. Request a quote to see current options for Wellington.

What is included in the ITIL 5 Foundation course fee?

The fee usually includes PeopleCert-aligned courseware, case studies, practice questions and mock exams, first-attempt guidance and learner support. An exam voucher is commonly included in accredited packages. Confirm exact inclusions with a learning advisor.

Is the exam fee included in the training price?

An ITIL 5 Foundation exam voucher is typically included in accredited training packages, though PeopleCert prices the exam separately by region and channel. Ask us to confirm whether the exam is bundled in your chosen plan.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service and operations teams across Wellington and New Zealand. Contact us for a tailored group quote.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam has 40 questions to answer in 60 minutes. It is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus from AXELOS (PeopleCert).

What is the passing score for the ITIL 5 Foundation exam?

The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. The training includes mock exams and practice questions to help you reach that standard with confidence.

Where can I take the ITIL 5 Foundation exam?

You can sit the exam online through PeopleCert online proctoring, or at a PeopleCert authorised test centre. The exam is usually arranged as part of your accredited training and exam package.

What if I do not pass the exam on the first attempt?

Our trainers provide first-attempt guidance and full mock exams to prepare you thoroughly. If a re-sit is needed, PeopleCert's re-sit process applies. Ask about retake support options when you enrol, and verify current re-sit policy at peoplecert.org.

Are there prerequisites to sit the ITIL 5 Foundation exam?

No. There are no formal prerequisites for the ITIL 5 Foundation exam. It is open to IT and business professionals at any career stage, with no required education or work experience.

What topics does the ITIL 5 Foundation course cover?

The course covers all nine topic areas of the Version 5.0 syllabus: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and Value Stream Mapping and Management.

Can a beginner take this course?

Yes. ITIL 5 Foundation is designed as an entry point and assumes no prior ITIL or service management knowledge. Trainers explain concepts from the ground up, with practical examples and case studies to support understanding.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams aligned to the 40-question, closed-book format, so you can identify weak areas and build exam readiness.

Is the courseware aligned to the latest ITIL 5 syllabus?

Yes. The courseware is aligned to the official AXELOS (PeopleCert) ITIL 5 Foundation (Version 5.0) syllabus, so you learn the current framework and terminology employers expect.

How long is the ITIL 5 Foundation training?

The training is a 16-hour programme, usually delivered over two full days or as four half-day sessions. It covers all nine topic areas and prepares you for the Foundation exam.

How do I enrol in ITIL 5 Foundation training in Wellington?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

What training formats are available?

We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training, so you can pick the format that fits your schedule and learning style.

How soon can I start ITIL 5 Foundation training?

New batches run regularly for both individuals and teams. See upcoming schedules or speak with a learning advisor to find the next available Wellington or live virtual session that suits you.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 5 Foundation Certification Training in Wellington

Walk Out Certified

Build modern IT service management skills with instructor-led ITIL Version 5 Foundation certification training in Wellington. This AXELOS (PeopleCert) aligned programme prepares IT and business professionals to master digital product and service management, the ITIL Value System and the current Version 5.0 syllabus, ready for the globally recognised Foundation exam.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Wellington

Starts from

NZD 2370

What Is the ITIL 5 Foundation Certification?

Your Entry into Digital Service Management

The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert), introducing the core concepts of digital product and service management, the ITIL Value System and the practices that help organisations co-create value in modern digital environments. ITIL 5 Foundation certification training in Wellington gives IT and business professionals a current, globally recognised credential built on the fifth iteration of the IT Infrastructure Library.

Based on the ITIL 5 Foundation (Version 5.0) syllabus, the programme covers the product and service lifecycle, the four dimensions of product and service management, the seven guiding principles and Value Stream Mapping and Management, preparing you for the 40-question Foundation exam.

Whether you are moving up from ITIL 4, new to service management, or working alongside Wellington's digital government and technology teams, this training builds the value-focused mindset employers now expect. Start your ITIL 5 journey with Invensis Learning.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Wellington, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlights

of the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Wellington designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification programme in Wellington
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Wellington

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Wellington
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Wellington
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 5 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in Wellington

Do You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 Foundation

Real Value for Professionals and Teams

For Individuals

ITIL 5 Foundation training helps professionals build modern service management capability and prepare for the Foundation exam. The programme suits IT staff, service desk teams, product owners and business professionals who want to understand how value is created through digital products and services. Whether you are updating from ITIL 4, entering IT service management, or supporting Wellington's public-sector digital teams, this training aligns you with what employers now expect.

If you want a current, recognised credential that opens roles from service desk analyst to service delivery manager, ITIL 5 Foundation is a clear first step. You gain value stream and continual improvement knowledge, exam preparation, and a supported path with Invensis Learning.

Earn a current, globally recognised AXELOS (PeopleCert) service management credential
Stand out for ITSM roles across Wellington's government and technology employers
Master digital product and service management, not just legacy IT service delivery
Speak the shared language of value co-creation and the ITIL Value System
Apply the seven guiding principles to real service decisions from day one
Build a foundation for higher ITIL 5 qualifications and service leadership roles
Prepare with confidence for the 40-question, closed-book Foundation exam
Add a portable credential that travels across sectors and countries

For Organizations

ITIL 5 Foundation group training helps organisations lift service management maturity by equipping teams with current, practical knowledge. The training can be delivered for IT operations, service desks, product teams or whole departments. For organisations modernising digital services, this training provides a scalable, flexible way to embed value-focused practice across the workforce.

If your teams still work to older service management habits, ITIL 5 Foundation training creates a common approach to value co-creation, guiding principles and continual improvement, so service quality and outcomes improve across the organisation.

Builds a shared service management language across IT and business teams
Standardises modern practice around the ITIL Value System and value streams
Improves service quality, flow and value co-creation for your customers
Supports the transition from ITIL 4 to the current ITIL 5 way of working
Enables customised, role-based training for service and support teams
Scales across departments, agencies and multi-supplier environments
Provides flexible onsite, live virtual and hybrid delivery
Strengthens in-house capability without long recruitment cycles

ITIL V5 Foundation Exam Format in WellingtonWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam

ITIL V5 Foundation Certification Cost in Wellington

The total cost of getting ITIL V5 Foundation certified in Wellington includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Wellington delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Value System, the Product and Service Lifecycle, Guiding Principles, the Continual Improvement Model, value stream mapping and management, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Wellington is NZD 2370

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam)

ITSM Careers and Pay in Wellington

Why ITIL 5 Skills Are in Demand

ITIL 5 Foundation has become a practical entry marker for IT service management careers across Wellington, New Zealand's public-sector and technology capital. Government agencies, managed service providers such as Datacom and Spark, and product firms like Xero and Trade Me all run large digital service operations that value the framework. Demand spans service desk analyst, incident manager and service delivery manager through to IT service manager, and here is what the local market is telling us right now.

NZ$149,320

Average IT service manager salary, NZ

per year, ERI SalaryExpert 2026

NZ$150,000

Average IT manager salary, Wellington

per year, Glassdoor 2026

NZ$105,000

Service delivery manager salary, NZ

average, SalaryExpert 2026

4,000+

New tech roles created across NZ

per year, industry estimate 2026

SECTORS HIRING

—Government and Public Sector Agencies
—IT Managed Services and Outsourcing
—SaaS and Product Technology
—Consulting and Professional Services
—Banking, Financial Services and Insurance
—Telecommunications

GROWTH TRENDS

—Wellington's public-sector digital transformation driving ITSM demand
—Government agencies running large digital service platforms
—Teams migrating from ITIL 4 to the current ITIL 5 practices
—Managed service providers supplying multi-agency government IT
—Cloud, cybersecurity and value stream focus reshaping service work
—Around 4,000 to 5,000 new tech roles created across NZ each year

Sources: PayScale, Glassdoor, ERI SalaryExpert, SEEK (New Zealand) 2026.

Designation

ITIL Version 5 Foundation Certified Professionals in Wellington : Salary Insights and Trends

Hiring Companies in Wellington

NZ$50K

Min

NZ$60K

Average

NZ$75K

Max

PayScale · SEEK (New Zealand) 2026

DatacomSparkFujitsuTrade Me

Source: Datacom · Spark · Fujitsu · Trade Me

Market Forces Fuelling ITIL 5 Demand in Wellington

Public-Sector Digital Overhaul

Wellington's government agencies are modernising citizen-facing digital services, and they need people who can manage products and services around value, not just keep the lights on.

ITIL 5 builds value-focused service skills

ITIL 4 to ITIL 5 Transition

Many service teams still work to ITIL 4 habits. The move to ITIL 5 introduces the product and service lifecycle and value streams, so employers want current, aligned skills.

ITIL 5 gives teams current-edition knowledge

Managed Service Complexity

Providers like Datacom and Spark run service portfolios across many agencies and suppliers, demanding consistent, value-driven practice that ITIL 5 is designed to support.

ITIL 5 builds value stream and coordination skills

Service Quality and Cost Pressure

Scrutiny on public spending and SaaS margins pushes organisations to cut waste and improve flow, exactly the outcomes value stream mapping and continual improvement deliver.

ITIL 5 builds continual improvement skills

Sources: New Zealand Digital Government, SEEK, Indeed (New Zealand) 2026.

ITIL 5 is more than a framework refresh. It is a career advantage for service professionals in Wellington. Join those who lead value-focused service delivery. Start your journey today.

Your Wellington Career Transformation

Your Career Before and After ITIL 5,

Where the ITIL 5 Credential Takes You

New Zealand's public sector and technology employers are modernising how they deliver digital services, and they increasingly separate professionals with a current service management credential from the rest. Here is which side of that line you want to be on.

Today

Salary capped with limited leverage in the Wellington market

After ITIL 5

IT service manager roles in NZ average around NZ$149,000, with senior bands higher

Today

Overlooked for roles that list ITIL as preferred

After ITIL 5

Eligible for ITSM roles across government, MSPs, SaaS and consulting

Today

Confident on tools, but employers want value-focused practice

After ITIL 5

Fluent in the ITIL Value System, guiding principles and product lifecycle

You earn your ITIL 5 Foundation

Before

Service management skills based on older ITIL 4 practices

Now you have

A current ITIL 5 credential recognised by AXELOS (PeopleCert) worldwide

Before

Stuck at analyst level with no current service framework

Now you have

A clear route into incident, service delivery and IT service manager roles

Before

Focused on tickets, with limited view of how value is created

Now you have

The value co-creation and value stream skills employers now want

Before

Recognition limited when you change agency or employer

Now you have

A globally portable credential valued across Wellington and beyond

"The gap between running a service desk and leading service delivery is increasingly a current, recognised credential, and Wellington's employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, ERI SalaryExpert (New Zealand) 2026.

How to Get ITIL V5 Founfdation Certified in Wellington

Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Wellington is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test centre.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test centre.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via PeopleCert Plus CPD, another course in the same product suite, or retaking the exam. From here you can progress toward higher ITIL designations.

Course Curriculum

of the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

100% Secure and Safe download

Skills You Will Build in This ITIL 5 Course

Capabilities You Can Apply at Work

By the end of this ITIL 5 Foundation training you will understand all nine topic areas of the Version 5.0 syllabus, from digital product and service management to Value Stream Mapping and Management. You will speak the language of modern IT service management and be ready for the 40-question Foundation exam.

Digital Product and Service Management

Understand the core concepts behind modern digital products and services, including value creation, continual improvement and how products and services are managed across their lifecycle.

Value Co-Creation with Stakeholders

Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability in real service decisions.

Four Dimensions and the ITIL Value System

Take a holistic view across organisations and people, value streams and processes, information and technology, and partners and suppliers, all within the ITIL Value System.

The Seven ITIL Guiding Principles

Apply focus on value, start where you are, progress iteratively with feedback and the other guiding principles to collaborate, simplify and improve digital services.

Product and Service Lifecycle and Practices

Explore discovery, design, build, operation, delivery and support, and the role of ITIL management practices in consistent, effective ways of working.

Continual Improvement and Value Streams

Use the continual improvement model and Value Stream Mapping and Management to improve flow, visibility and outcomes across digital products and services.

Who Should Take

ITIL V5 Foundation Certification Training in Wellington?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

NZD 2370

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Choose Invensis Learning in Wellington

ITIL 5 Training Built for Success

As a trusted ITIL Version 5 Foundation training company in Wellington, Invensis Learning delivers instructor-led ITIL 5 Foundation training for professionals and teams across Wellington and New Zealand who want to build modern service management capability. Our programmes combine PeopleCert-aligned courseware, accredited trainers, flexible delivery and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we back every course with quality and security standards you can rely on, whether you enrol as an individual or train a whole service team.

PeopleCert-aligned courseware built to the current ITIL 5 Foundation (Version 5.0) syllabus
Experienced, accredited trainers with real IT service management practice
Flexible live virtual, classroom and corporate group formats
Practice questions and mock exams mapped to the 40-question exam
First-attempt guidance to help you clear the Foundation exam
Dedicated learner support before, during and after training
ISO 9001:2015 and ISO 27001:2022 certified training provider
Trusted by professionals and organisations across New Zealand and worldwide

12M+

Hours of Training Delivered

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Wellington

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Wellington

InterContinental Wellington, an IHG Hotel, Wellington

ITIL Version 5 Foundation Training Location in Wellington

Sofitel Wellington, 11, Bolton Street, Lambton, Paekākā, Wellington Central, Wellington, Wellington City, Wellington, 6011, New Zealand / Aotearoa

Corporate ITIL 5 Team Training

Upskill Teams in Wellington

Tailored ITIL 5 training aligned to your service management goals
Flexible onsite, live virtual or hybrid delivery for teams
Standardise service practice across departments and agencies
Accredited trainers with public-sector and enterprise experience
Progress tracking, assessments and learner reporting
Volume-based pricing and dedicated coordination

Enquire with us now

Drop us a query and our learning consultant will reach out to you shortly

Request Training Details

Fill out this form and we will respond quickly.

We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in New Zealand

ITIL Version 5 Foundation training for individuals and teams. Select a city in New Zealand to view upcoming dates, formats and pricing.

ITIL Version 5 Foundation Training Course in Auckland ITIL Version 5 Foundation Training Course in Christchurch ITIL Version 5 Foundation Training Course in Hamilton

Explore Our Other Course Categories

Agile Certification Training Courses

Project Management Certification Training Courses

Quality Management Certification Training Courses

DevOps Certification Training Courses

IT Governance Certification Training Courses

Other Related Courses

Foundation

ITIL 4 Foundation Training in Wellington

Frequently Asked Questions

Here's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations co-create value in modern digital environments.

ITIL 5 Foundation Certification Training in Wellington

What Is the ITIL 5 Foundation Certification?

Key Highlights

ITIL V5 Foundation Certification Eligibility in Wellington

What You Gain from ITIL 5 Foundation

ITIL V5 Foundation Exam Format in WellingtonWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Wellington

ITSM Careers and Pay in Wellington

SECTORS HIRING

GROWTH TRENDS

Market Forces Fuelling ITIL 5 Demand in Wellington

Public-Sector Digital Overhaul

ITIL 4 to ITIL 5 Transition

Managed Service Complexity

Service Quality and Cost Pressure

Your Career Before and After ITIL 5,

Where the ITIL 5 Credential Takes You

How to Get ITIL V5 Founfdation Certified in Wellington

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculum

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in This ITIL 5 Course

Digital Product and Service Management

Value Co-Creation with Stakeholders

Four Dimensions and the ITIL Value System

The Seven ITIL Guiding Principles

Product and Service Lifecycle and Practices

Continual Improvement and Value Streams

Who Should Take

ITIL V5 Foundation Certification Training Modes

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis Learning in Wellington

ITIL Version 5 Foundation Training Locations in Wellington

Corporate ITIL 5 Team Training

Enquire with us now

Request Training Details

We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in New Zealand

Explore Our Other Course Categories

Other Related Courses

ITIL Version 5 Foundation Training in Wellington

VeriSM™ Foundation Training in New Zealand

ITIL (Version 5) Foundation Bridge Training in Wellington

SIAM Foundation Training in New Zealand

SIAM Professional Training in New Zealand

ITIL 4 Foundation Training in Wellington

Frequently Asked Questions

What is the ITIL 5 Foundation certification?

Is ITIL 5 Foundation worth it in Wellington?

How does ITIL 5 differ from ITIL 4?

Do I need ITIL 4 before ITIL 5 Foundation?

How long is the ITIL 5 Foundation certification valid?