Course Overview

    Overview

    Course Highlights

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    What Is Poka Yoke Mistake-Proofing?UntitledPreventing Defects at Their Source

    Poka Yoke Training in Zambia is a practical, one-day skills course that teaches you to mistake-proof your processes so defects are prevented at source or caught the instant they occur. Poka Yoke, meaning mistake-proofing in Japanese, is a core Lean quality technique developed by Shigeo Shingo as part of the Toyota Production System (TPS), and it remains central to Lean, Six Sigma and ISO 9001:2015 quality practice worldwide. This is a non-certification programme, so there is no examination. You leave with a course completion record from Invensis Learning and skills you can use immediately. Over eight focused hours you learn to identify error-prone steps, classify the errors that cause defects, and design prevention-type and detection-type Poka Yoke solutions for your own processes. It suits quality engineers, production supervisors, Lean practitioners and continuous improvement teams across Zambia's mining, manufacturing, food and beverage and services sectors. If you want to cut rework, scrap and rejects and build a zero-defect mindset, start your Poka Yoke journey with Invensis Learning.

    What Is Poka Yoke Mistake-Proofing?Preventing Defects at Their Source

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    Key Highlightsof the Poka Yoke Training Course

    Poka Yoke Training Eligibility in the ZambiaWho Can Enroll?

    Why Mistake-Proofing Skills Pay off on the Shop FloorReal Gains for You and Your Team

    Where Mistake-Proofing Takes You in ZambiaIn-Demand Industry Roles

    Poka Yoke skills are increasingly valued across Zambia's mining, manufacturing and food and beverage sectors as the country pushes copper value-addition and export-ready production. Employers who run high-volume lines need people who can prevent defects, protect yield and reduce waste. Structured Poka Yoke training helps teams build exactly that capability. From quality control inspectors to production and quality managers, professionals who can design mistake-proofing solutions are in real demand, and here is what the market is telling us.

    Why Mistake-Proofing Is in Demand Across Zambian Industry

    Poka Yoke is more than a Lean tool. It is a practical way to protect quality, cut waste and stand out in Zambian industry. Build the skill to prevent defects at source and start today.

    Your Zambia Quality Transformation

    Where You Stand Today,

    And Where Poka Yoke Skills Take You

    Zambia's manufacturing and mining operations are under pressure to raise quality and reduce waste as value-addition and export ambitions grow. Employers increasingly separate people who can prevent defects from those who only react to them. Here is which side of that line you want to be on.

    Sources: Paylab, Glassdoor, Playroll (Zambia) 2026.

    Module 1: Introduction to Poka Yoke

    • Understanding the origin of Poka Yoke as developed by Shigeo Shingo within the Toyota Production System and its role in the evolution of zero quality control
    • Exploring the history of mistake-proofing as a quality discipline and how it has been adopted and adapted across industries globally and in the Zambia
    • Examining the core principles of mistake-proofing, including the distinction between human error and process failure, and the importance of designing error out of systems
    • Understanding why Poka Yoke matters in modern manufacturing and service environments, including its contribution to waste reduction, cost savings, and customer satisfaction

    Module 2: Types of Poka Yoke Techniques

    • Understanding the fundamental distinction between prevention-type Poka Yoke, which stops errors from occurring, and detection-type Poka Yoke, which identifies errors before they become defects
    • Exploring the range of Poka Yoke devices and methods including contact methods, fixed-value methods, and motion-step methods, and how each is applied to different error types
    • Examining the decision criteria for selecting the most appropriate Poka Yoke technique for a given process, error category, and operational context
    • Reviewing examples of common Poka Yoke devices used in manufacturing and service settings, including jigs, fixtures, sensors, checklists, and visual controls

    Module 3: Application in Manufacturing

    • Exploring how Poka Yoke is applied in assembly line environments, including the design of physical mistake-proofing devices that prevent incorrect assembly, misalignment, and omission errors
    • Reviewing case studies from manufacturing operations across the Zambia that demonstrate measurable defect reduction through targeted Poka Yoke implementation
    • Understanding how Poka Yoke integrates with lean manufacturing principles, including its role in supporting just-in-time production, kaizen, and total quality management systems
    • Examining how Poka Yoke contributes to statistical quality control and how it complements Six Sigma process improvement initiatives in manufacturing settings

    Module 4: Application in Services

    • Understanding how Poka Yoke principles translate from manufacturing environments to service delivery contexts, including the unique challenges posed by human-intensive and information-driven processes
    • Exploring healthcare applications of Poka Yoke, including medication administration protocols, patient identification systems, and surgical checklist design that prevent clinical errors
    • Examining financial services Poka Yoke applications, including transaction validation controls, data entry error prevention, and fraud detection mechanisms
    • Reviewing IT and software development Poka Yoke adaptations, including code validation tools, automated testing frameworks, and system design features that prevent user input errors

    Module 5: Implementation Steps

    • Learning how to systematically identify and prioritize error sources within a process using root cause analysis, failure mode and effects analysis, and direct observation techniques
    • Understanding the method selection process, including how to evaluate prevention versus detection options and match Poka Yoke techniques to specific error categories and operational constraints
    • Exploring the pilot testing phase of Poka Yoke implementation, including how to design a controlled trial, measure effectiveness, and gather stakeholder feedback before full deployment
    • Examining the steps involved in scaling a successful Poka Yoke pilot to full process implementation, including documentation, training, and integration with existing quality systems

    Module 6: Measuring Success

    • Understanding the key performance indicators used to evaluate the effectiveness of Poka Yoke implementations, including defect rates, rework costs, first-pass yield, and customer complaint metrics
    • Exploring how Poka Yoke outcomes are tracked and reported within quality management systems and continuous improvement dashboards
    • Learning how to establish continuous improvement feedback loops that use Poka Yoke performance data to drive ongoing refinement of mistake-proofing solutions
    • Examining how organizations across the Zambia use Poka Yoke measurement frameworks to sustain quality improvements and demonstrate return on investment

    Module 7: Challenges and Solutions

    • Identifying the most common obstacles encountered during Poka Yoke implementation, including technical complexity, resource constraints, and misalignment with existing processes
    • Understanding how to recognize and manage organizational resistance to change, including strategies for building stakeholder support and communicating the value of mistake-proofing initiatives
    • Exploring practical approaches to troubleshooting Poka Yoke solutions that underperform, including how to diagnose root causes and adjust device design or method selection
    • Reviewing lessons learned from Poka Yoke implementations that faced significant challenges, and how the organizations involved adapted to achieve successful outcomes

    Module 8: Poka Yoke in the Digital Age

    • Exploring how digital tools and technologies are extending the capabilities of traditional Poka Yoke, including Zambia of sensors, machine vision systems, and IoT-connected devices in error detection and prevention
    • Understanding how Industry 4.0 concepts such as smart manufacturing, real-time data analytics, and cyber-physical systems are reshaping the design and application of mistake-proofing solutions
    • Examining software-based Poka Yoke approaches in enterprise systems, including input validation, workflow automation, access controls, and guided user interface design that prevent human errors in digital processes
    • Reviewing emerging trends in digital Poka Yoke and how organizations across the Zambia are leveraging technology to achieve higher levels of process reliability and defect prevention

    Module 9: Case Studies

    • Reviewing a selection of in-depth success stories from manufacturing and service organizations that have implemented Poka Yoke to achieve significant quality improvements and defect reductions
    • Examining the specific error types, Poka Yoke solutions, and implementation approaches used in each case study, with attention to the factors that contributed to successful outcomes
    • Exploring the lessons learned from both successful and challenging Poka Yoke implementations, including insights on technique selection, stakeholder engagement, and sustainability
    • Applying case study insights to participants' own professional contexts through structured reflection exercises that connect the course content to real workplace improvement opportunities

    Course Curriculumof the Poka Yoke Training

    This online Poka Yoke training course is structured across nine modules that progress from the foundational principles and history of Poka Yoke through to advanced digital applications and real-world implementation case studies. Each module is designed to build on the previous one, ensuring that participants develop a complete and coherent understanding of mistake-proofing as both a discipline and a practical toolkit. The curriculum is suitable for professionals across quality, manufacturing, operations, and service delivery functions, and the content is presented in a way that connects directly to the challenges and opportunities encountered in organizations operating across the Zambia.

    • Understanding the origin of Poka Yoke as developed by Shigeo Shingo within the Toyota Production System and its role in the evolution of zero quality control
    • Exploring the history of mistake-proofing as a quality discipline and how it has been adopted and adapted across industries globally and in the Zambia
    • Examining the core principles of mistake-proofing, including the distinction between human error and process failure, and the importance of designing error out of systems
    • Understanding why Poka Yoke matters in modern manufacturing and service environments, including its contribution to waste reduction, cost savings, and customer satisfaction

    Sharpens your ability to tell the difference between a person's mistake and a process designed to allow it.

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    Skills You Will Build in This Poka Yoke CourseFrom Error Analysis to Prevention

    This Poka Yoke course gives you the practical mistake-proofing skills to prevent defects at source. By the end of the one-day programme you can identify error-prone steps, classify errors, and design, test and sustain Poka Yoke solutions in your own workplace.

    Read Processes for Error Risk

    Identify error-prone steps in your processes using defect logs, check sheets, customer feedback and direct observation, and prioritise the highest-frequency and highest-impact errors to tackle first.

    Classify the Errors That Cause Defects

    Understand why people make mistakes and apply Shingo's error categories to separate the human error from the defect it produces, so you address the true root cause rather than the symptom.

    Choose the Right Type of Poka Yoke

    Select between prevention-type (control) and detection-type (warning) mistake-proofing, and apply the three detection methods: contact, fixed-value and motion-step, matched to error severity and risk.

    Design Mistake-Proofing Solutions

    Work through a structured six-step design process, using 5 Whys and fishbone analysis to move from a defined error to a tested, validated Poka Yoke device or procedure for your own process.

    Apply Poka Yoke Beyond the Factory

    Use worked case studies from manufacturing, food safety, healthcare and service and admin processes to see how mistake-proofing prevents errors wherever human error and defects create risk.

    Build and Sustain a Zero-Defect Culture

    Plan a Poka Yoke programme, run team-based workshops, measure defect reduction, and embed mistake-proofing into standard work, control plans and ISO 9001 practice so gains last.

    Who Should TakePoka Yoke Training in Zambia?

    Quality Control Managers

    Production Supervisors

    Process Engineers

    Manufacturing Managers

    Operations Managers

    Lean Six Sigma Practitioners

    Continuous Improvement Specialists

    Who Can Take This Certification Training

    Poka Yoke Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Poka Yoke online training options available.

    Poka Yoke Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZMW 6210

    Attend fully interactive Weekday Poka Yoke training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Poka Yoke Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Poka Yoke training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Poka Yoke Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and Poka Yoke training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Poka Yoke Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by our Poka Yoke training institute.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Poka Yoke Live Virtual Training

    Poka Yoke Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZMW 6210

    Please Note:Attend fully interactive Weekday Poka Yoke training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for Poka Yoke Training in ZambiaExpert-Led, Practical and Flexible

    Invensis Learning delivers structured, practical Poka Yoke training for individual professionals and organisations that want to prevent defects and build stronger quality practice. Our programmes combine accredited trainers, hands-on exercises, flexible delivery formats and workplace-focused courseware. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around real-world application and measurable outcomes, backed by our ISO 9001:2015 quality management and ISO 27001:2022 information security certifications. As a trusted Poka Yoke training company in Zambia, we focus on outcomes your team can put to work straight away.

    • Experienced, accredited trainers with real Lean and quality management practice
    • Hands-on Poka Yoke design exercises using your own process scenarios
    • Flexible delivery: live virtual, in-person classroom and onsite formats
    • ISO 9001:2015 quality-certified and ISO 27001:2022 information-security certified
    • Corporate and group training for teams across Zambia
    • Course completion record and practical, workplace-ready courseware
    • Post-training support to help you apply mistake-proofing at work
    • Trusted by professionals and organisations across many industries

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Poka Yoke Training Locations in ZambiaAll our classroom training is now available online at your convenience

    Poka Yoke in Zambia

    Radisson Blu, 19029, Great East Road, Kalundu, Lusaka, Lusaka District, Lusaka Province, Zambia

    Poka Yoke in Zambia

    Taj Pamodzi Hotel Lusaka, Zambia

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    Corporate Poka Yoke Training in ZambiaUpskill Your Whole Plant

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    • Suitable for small, medium and large groups
    • Customised schedules aligned with your production and shift patterns
    • Delivery through onsite, live virtual or hybrid formats
    • Cross-functional workshops for quality, engineering, production and maintenance
    • Mistake-proofing designed around your own real processes
    • Role-based and sector-relevant examples for better workplace application
    • Dedicated coordination and support for team programmes

    Relevant Zambian Employers

    Zambian BreweriesTrade KingsZambeef ProductsLafarge ZambiaDangote CementMopani Copper Mines

    What Our Learners Say

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    From Inspecting Defects to Preventing Them

    "The training completely changed how I look at defects. Instead of adding another inspection step, I now design simple safeguards so the error cannot happen. We have already cut rejects on two lines."

    Chanda Mwale

    Quality Engineer, Cement Manufacturing

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    Practical and Hands-On

    "The hands-on exercises were the best part. We worked through error-prone steps from our own plant and left with real Poka Yoke ideas ready to try. Very practical and easy to follow."

    Mutale Banda

    Production Supervisor, Beverages

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    Structure for My Improvement Work

    "A clear introduction to mistake-proofing and how it fits with Lean and ISO 9001. The error classification and six-step design method gave my improvement work a proper structure."

    Bwalya Phiri

    Continuous Improvement Officer, FMCG

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    Strong Outcome for Our Team

    "We ran this as onsite training for a cross-functional team. Having quality, engineering and production design solutions together made a real difference, and our rework numbers have started to fall."

    Nkonde Tembo

    Operations Manager, Food Processing

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    Tailored and Relevant for Our Plant

    "The trainer tailored the case studies to our metals processing environment. Our supervisors now speak a common mistake-proofing language and are more confident tackling recurring defects."

    Temba Kaunda

    Plant Quality Manager, Metals Processing

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    Frequently Asked QuestionsHere's everything you may ask...

    Poka Yoke is a Japanese Lean technique for mistake-proofing processes so defects are prevented at source or caught the instant they occur. This one-day training covers the philosophy, error types, Poka Yoke classification, a six-step design method, real case studies and how to implement mistake-proofing in your organisation.

    General

    What is Poka Yoke and what does this training cover?

    Poka Yoke is a Japanese Lean technique for mistake-proofing processes so defects are prevented at source or caught the instant they occur. This one-day training covers the philosophy, error types, Poka Yoke classification, a six-step design method, real case studies and how to implement mistake-proofing in your organisation.

    Who should attend the Poka Yoke training in Zambia?

    It is designed for quality engineers, manufacturing and process engineers, production supervisors, Lean practitioners and continuous improvement teams. It is also valuable for professionals in food and beverage, mining, logistics and services where preventing human error is critical.

    Is Poka Yoke worth learning for professionals in Zambia?

    Yes. As Zambian manufacturers, processors and mining operations push value-addition and export-ready quality, employers value people who can prevent defects and reduce waste. Mistake-proofing is a practical, in-demand Lean skill you can apply immediately.

    Do I need prior quality or Lean experience?

    No. There are no formal prerequisites. Some familiarity with defects, rework and inspection is helpful, but the course introduces every Poka Yoke principle from first principles, so it suits both newcomers and experienced practitioners.

    Which frameworks does Poka Yoke connect to?

    Poka Yoke was developed by Shigeo Shingo within the Toyota Production System and sits at the heart of Lean, the Six Sigma DMAIC Improve phase, and ISO 9001:2015 quality practice. The course shows how it links to FMEA, 7 QC Tools and standard work.

    Pricing

    How much does the Poka Yoke training cost in Zambia?

    Pricing depends on the delivery format (live virtual, classroom or onsite corporate) and group size. Fees are available on request. Contact a learning advisor for a current quote tailored to your needs.

    What is included in the course fee?

    The fee includes instructor-led training across all six modules, hands-on error identification and Poka Yoke design exercises, practical courseware and a course completion record from Invensis Learning. Request a quote for full details.

    Do you offer corporate or group pricing?

    Yes. We offer group and corporate rates with customised schedules for teams and departments, which is especially effective as your people design mistake-proofing solutions for your own processes. Ask about corporate pricing.

    What payment options are available?

    We accept major cards and bank transfers, and can arrange invoicing for corporate bookings. Speak with a learning advisor to choose the option that suits you.

    Are fees quoted in Kwacha or US dollars?

    Local training in Zambia can be quoted in Zambian Kwacha, and corporate quotes are tailored to your booking. Contact us for current pricing in your preferred currency.

    Assessment

    Is there an exam for the Poka Yoke training?

    No. This is a non-certification skills course with no examination. Learning is reinforced through hands-on error identification and Poka Yoke design exercises, case studies and group discussion throughout the one-day programme.

    What do I receive on completion?

    You receive a course completion record from Invensis Learning. No formal credential is awarded by an external body, because Poka Yoke is a technique rather than a certification scheme, but the skills are immediately applicable at work.

    How is learning reinforced during the course?

    Through practical exercises rather than a formal test. You identify error-prone steps, classify errors and design Poka Yoke solutions for realistic scenarios, applying each technique as you learn it so it sticks.

    What will I be able to do after the training?

    You will be able to identify error-prone steps, classify errors using Shingo's categories, select prevention or detection Poka Yoke, apply the six-step design process, and embed mistake-proofing into your quality management system.

    Does the course completion record expire?

    No. There is nothing to renew and no maintenance required. The mistake-proofing skills you gain do not expire and can be applied to new processes for as long as you work.

    Course Content

    What topics does the Poka Yoke course cover?

    Six modules: the cost of defects and Poka Yoke foundations, human error and error types, Poka Yoke classification and methods, the six-step design process, real-world case studies, and implementing mistake-proofing in your organisation.

    How long is the training?

    The course runs for one day, a total of eight hours. It can also be delivered as two half-day sessions. It covers all six modules with hands-on exercises throughout.

    Are there hands-on exercises?

    Yes. Practical error identification and Poka Yoke design exercises run throughout the day, so you apply each technique to realistic process scenarios and leave with mistake-proofing ideas you can try at work.

    Does Poka Yoke apply outside manufacturing?

    Yes. While it originated in manufacturing, Poka Yoke applies to food safety, healthcare, logistics, financial services and IT. The course uses case studies from several sectors to show how mistake-proofing prevents errors anywhere.

    Is the courseware practical and up to date?

    Yes. The courseware reflects the established Poka Yoke body of knowledge as set out by Shigeo Shingo and its role in current Lean, Six Sigma and ISO 9001:2015 practice, with practical, workplace-ready examples.

    Enrollment

    How do I enrol in the Poka Yoke training in Zambia?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete your booking, and you will receive schedule details, joining instructions and learning resources. Talk to a learning advisor if you need help choosing.

    What delivery formats are available?

    The course is available as live virtual (online) instructor-led training, in-person classroom training and onsite corporate delivery, so you can choose the format that fits your schedule and location in Zambia.

    Can the course be delivered onsite for my team?

    Yes. Onsite corporate delivery is available and is particularly effective, as your cross-functional team can design mistake-proofing solutions for your own real processes during the session. Ask about corporate training.

    How soon can I start?

    Public sessions run regularly, and corporate onsite dates are scheduled to suit your team. Contact a learning advisor to see upcoming batches and book a date that works for you.

    What is the reschedule or refund policy?

    Rescheduling and refunds follow our published policy. Reach out to our team before your session and we will help you reschedule or advise on the options that apply to your booking.