Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route into Change Leadership

    The Change Management Foundation and Practitioner Certification Course (CM-F&P) is a dual-level qualification that validates your ability to lead the people side of organisational change. This Change Management certification training in Costa Rica prepares you for both the Foundation and Practitioner exams in one structured 40-hour programme, aligned to the Change Management Body of Knowledge (CMBoK) and the current Change Management Practitioner Guide. Foundation builds your knowledge of core change concepts and models; Practitioner develops your ability to apply them to real organisational scenarios. Together they cover five topic areas, from how individuals experience change to stakeholder engagement, change planning and professional practice. The course suits change managers, project managers, HR business partners, OD practitioners and transformation leads. With more than 350 multinationals running shared services and transformation programmes across Costa Rica, employers increasingly value professionals who can turn strategy into adoption. Start your change management journey with Invensis Learning and earn a credential recognised in over 150 countries.

    What Is the Change Management Foundation and Practitioner Certification?Your Route into Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in Costa RicaDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth EarningOf Foundation and Practitioner Training

    Change Management F&P Exam Format in Costa RicaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Costa Rica assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Costa Rica

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Roles and Demand in Costa RicaWhere the Certification Leads

    Change management skills are increasingly valued across Costa Rica, where more than 350 multinationals run shared services, technology and transformation programmes from the country. As centres shift from transactional work to analytics and AI-driven services, employers need professionals who can lead adoption, engage stakeholders and make change stick. Demand spans change analysts, HR business partners, organisational change managers and transformation leads, and here is what the market is telling us right now.

    What Is Driving Change Management Demand in Costa Rica

    Change management is more than theory. It is the skill that makes transformation stick. Join professionals in Costa Rica who lead adoption, engage stakeholders and turn strategy into results. Start your journey today.

    Your Costa Rica Career Transformation

    From Change Contributor to Change Leader

    The Shift This Certification Delivers

    Costa Rica's transformation and services market is expanding with digital, AI and medtech investment, and employers increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, ERI (Costa Rica) 2026.

    How to Get Change Management F&P Certified in Costa RicaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Costa Rica. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    What You Will Gain from This Change Management CourseSkills You Can Apply from Day One

    Skills covered in the Change Management Foundation and Practitioner course span all five syllabus areas, from how individuals experience change to organisational models, stakeholder engagement, change practice and professional management. By the end, you can plan and lead change and are ready to sit both exams.

    Guide Individuals Through Change

    Apply individual change models including ADKAR, Bridges' Transition Model, motivation theory and resilience to help people move through change and diagnose where transitions stall.

    Drive Organisational Change

    Select and apply organisational models such as Lewin's Three-Step, Kotter's 8-Step and McKinsey 7-S, assess readiness, and diagnose culture using Schein's model.

    Engage Stakeholders and Communicate

    Identify and analyse stakeholders, build engagement strategies, plan change communications, and use influence principles to manage resistance through dialogue.

    Plan and Deliver Change in Practice

    Run change impact assessments, build change management plans, manage resistance, deliver training, and embed and sustain new ways of working over time.

    Lead with Emotional Intelligence and Integrity

    Apply Goleman's emotional intelligence, coaching and facilitation skills, and act ethically under pressure to sustain trust through difficult change.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with technique for navigating the Practitioner Guide efficiently.

    Who Should TakeChange Management F&P Certification Training in Costa Rica?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1245

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Costa Rica seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1245

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in Costa RicaTrusted by Working Professionals

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for individual professionals and organisations building change capability across Costa Rica. Our programmes combine experienced, accredited trainers, courseware aligned to the CMBoK and Practitioner Guide, flexible delivery formats and learner-focused support. As a trusted training company in Costa Rica, Invensis Learning ensures that whether you enrol as an individual or plan corporate training for your team, you gain a professional experience designed around practical understanding, real-world application and readiness for both exams.

    • Experienced, accredited trainers with real organisational change delivery expertise
    • Courseware aligned to the CMBoK and the Change Management Practitioner Guide
    • Live online, classroom and corporate training formats to fit your schedule
    • Guidance to prepare for both the Foundation and Practitioner exams
    • Mock exams and case studies drawn from realistic change scenarios
    • Dedicated learner support before, during and after your training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and teams across Costa Rica and worldwide

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    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    Change Management Foundation and Practitioner Training Locations in Costa RicaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Costa Rica

    InterContinental Costa Rica at Multiplaza Mall, Costa Rica

    Change Management Foundation and Practitioner Training Location in Costa Rica

    Hotel Marriott Hacienda Belén, Calle 9, Oficentro El Cafetal, La Asunción, Belén, Heredia, 40703, Costa Rica

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    Corporate Change Management TrainingBuild Change Capability

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    • Tailored change management training delivered onsite or live virtual for your teams
    • Flexible schedules aligned to your organisation's availability
    • Role-based case studies relevant to GBS, medtech and financial services
    • Consistent change practice and vocabulary across departments
    • Volume-based pricing for group and enterprise enrolments
    • Dedicated coordination and progress reporting for corporate programmes
    • Certified trainers with hands-on transformation experience

    Trusted by Leading Employers in Costa Rica

    IntelAmazonIBMProcter & GambleBoston ScientificDHL

    What Our Learners Say

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    Passed Both Exams and Applied It at Work

    "The Foundation and Practitioner combined course gave me the models and confidence to lead adoption on a shared services move. The ADKAR and stakeholder work translated straight into my day job, and I passed both exams first time."

    Andrea Vargas

    Organisational Change Manager

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    A Framework I Use Every Week

    "As an HR business partner I needed a proper change framework, not just theory. The open-book Practitioner technique made the exam manageable, and I now run stakeholder engagement far more confidently."

    Carlos Jimenez

    HR Business Partner

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    Practical and Well Structured

    "The trainer used real transformation scenarios that matched what we see in Costa Rica's services sector. The mock exams and case studies were the most useful part of my preparation."

    Maria Fernandez

    Project Manager

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    Shared Change Language Across the Team

    "We enrolled our transformation team through Invensis Learning. The training gave everyone a shared change vocabulary, and resistance on our automation rollout dropped noticeably afterwards."

    Diego Castro

    Transformation Lead, Global Business Services

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    Tailored Corporate Training That Delivered

    "The corporate delivery was flexible and tailored to our medtech environment. Our people now plan change impact and communication properly, which has made site changes far smoother."

    Laura Mora

    L&D Manager, Medical Devices

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a dual-level qualification covering the knowledge, models and practices needed to manage the people side of organisational change. Foundation validates your understanding of change concepts, while Practitioner validates your ability to apply them to real scenarios. The combined course prepares you for both exams.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a dual-level qualification covering the knowledge, models and practices needed to manage the people side of organisational change. Foundation validates your understanding of change concepts, while Practitioner validates your ability to apply them to real scenarios. The combined course prepares you for both exams.

    Is the Change Management certification worth it in Costa Rica?

    Yes. Costa Rica hosts more than 350 multinational service firms running constant transformation, so certified change professionals are in demand. Change and transformation manager roles average around 25.4M colones a year, and the credential is recognised in over 150 countries. Talk to a learning advisor to plan your path.

    Who should take this course?

    It suits change managers, project managers, HR business partners, organisational development practitioners, transformation leads and senior leaders who sponsor change. No prior change management knowledge is required to begin.

    What are the prerequisites for the certification?

    Foundation has no formal prerequisites and is open to all. The Practitioner exam requires you to hold Change Management Foundation first, which is why the combined programme covers both levels in sequence.

    Which standard is the course based on?

    The course is aligned to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and the current Change Management Practitioner Guide, together with the official Foundation and Practitioner exam syllabi.

    Pricing

    How much does the Change Management course cost in Costa Rica?

    Fees vary by format and schedule and are available on request. The combined package covers both Foundation and Practitioner training and both exam vouchers. Request a quote for current pricing and group options.

    What is included in the course fee?

    The fee typically includes aligned courseware, industry case studies, mock exams and practice questions, both exam vouchers, learner support and a course completion certificate. Confirm the exact inclusions when you enrol.

    Are the exam vouchers included in the price?

    The combined package typically includes both the Foundation and Practitioner exam vouchers. Please confirm current inclusion with our team when you enrol, as this can vary by package.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for HR functions, PMOs and transformation teams. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are there in the combined programme?

    Two separate exams. The Foundation exam has 50 questions in 40 minutes, closed book, with a 50% pass mark (25 out of 50). The Practitioner exam has 5 sections worth 80 marks total, over 2.5 hours, open book, with a 50% pass mark (40 out of 80).

    What is the Foundation exam format?

    The Foundation exam is 50 multiple-choice, single-answer questions in 40 minutes. It is closed book, with a pass mark of 50% (25 out of 50 correct), and has no formal prerequisites.

    What is the Practitioner exam format?

    The Practitioner exam has 5 scenario-based sections, each worth 16 marks (80 marks total), over 2.5 hours. It is open book, with the Change Management Practitioner Guide permitted, and a pass mark of 50% (40 out of 80).

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the exam, but the scenario questions require analysis and judgement, so you cannot simply look up answers. Efficient navigation of the guide and deep method knowledge are both essential.

    How are the exams delivered?

    Both exams are delivered by online proctoring or at an authorised test centre, and are typically taken at the end of each stage of training. Our trainers provide first-attempt preparation guidance for both.

    Course Content

    What topics does the course cover?

    The course covers five topic areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at Foundation and Practitioner levels.

    Which change models are covered?

    You will study ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, the McKinsey 7-S Framework, Bridges' Transition Model, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Do I need prior experience to take the course?

    No. The course is beginner friendly, and Foundation has no prerequisites. It builds from core concepts to applied practice, so professionals from HR, project delivery or leadership can all follow it.

    How long is the training?

    The combined programme is 40 hours, typically delivered over 5 days, with Foundation content first and Practitioner content after. Flexible schedules, including extended part-time formats, are available to suit working professionals.

    What learning materials are provided?

    You receive courseware aligned to the CMBoK and Practitioner Guide, industry case studies illustrating change models and stakeholder engagement, mock exams and practice questions for both levels.

    Enrollment

    How do I enrol and how soon can I start?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and resources. New batches run regularly, so see upcoming schedules to start soon.

    What training formats are available?

    We offer online live virtual instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    Is online training available in Costa Rica?

    Yes. Online (live virtual) instructor-led training is available across time zones, giving professionals in Costa Rica real-time access to expert trainers without travel.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include the option to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.