IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Algeria for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIn Algeria, IT Service Management (ITSM) professionals are in high demand due to the growing importance of technology in various industries. To succeed in this field, professionals need to have excellent technical knowledge, communication skills, and a customer-focused mindset. They should also have experience in implementing ITIL (Information Technology Infrastructure Library) frameworks and working with tools such as ServiceNow and JIRA. ...Read More
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