ITIL (Version 5) Foundation Bridge Training Course in Uruguay

The ITIL v5 Foundation Bridge Course exam follows the official PeopleCert structure:

• Exam Type: Multiple-choice questions
• Number of Questions: 20
• Exam Duration: 30 minutes
• Passing Score: 65%
• Exam Mode: Closed book

Yes. The ITIL (Version 5) Foundation certification can help you progress to advanced ITIL v5 pathways, including specialist and leadership-focused options. It establishes the updated terminology and framework understanding needed to confidently pursue higher-level certifications as you grow into roles that require deeper service management capability and strategic oversight.

Yes. The upgrade to ITIL (Version 5) is particularly valued in industries where structured IT service management, governance, and operational reliability are critical. These include:

• IT and Managed Services: To ensure standardized service delivery and client-aligned value streams.
• Banking and Financial Services: Where governance, risk alignment, and audit readiness are essential.
• Healthcare: To support secure, reliable digital service environments.
• Telecommunications: For managing complex service ecosystems and lifecycle coordination.
• Manufacturing and Engineering: to align IT operations with production and supply chain systems.
• Government and Public Sector: where compliance, transparency, and structured service frameworks are mandatory

Across these sectors, employers prioritize professionals who are aligned with the latest ITSM framework version, as it demonstrates current knowledge, governance awareness, and the ability to operate within evolving service management standards.

Upgrading to ITIL (Version 5) strengthens your professional positioning by demonstrating that your service management knowledge is current and aligned with evolving industry standards. Employers increasingly prioritize professionals who understand updated governance perspectives, refined lifecycle concepts, and modern value stream alignment.

By transitioning to Version 5, you:

• Enhance professional credibility with a certification aligned to the latest framework version.
• Increase relevance in competitive job markets, especially for ITSM, service delivery, and governance-focused roles.
• Strengthen your ability to engage in strategic discussions using updated terminology and concepts.
• Position yourself for advanced ITIL v5 certifications, supporting long-term career progression.

In practical terms, the upgrade signals to employers that you are proactive, current, and prepared to operate within modern service management environments, attributes that directly support career advancement and leadership opportunities.

Upgrading to ITIL v5 in Uruguay ensures your certification reflects the latest version of the framework and supports roles such as Service Manager, IT Operations Manager, Service Delivery Lead, and IT Governance Specialist.

It is recommended to take the exam within 1–2 weeks of completing the bridge training, while the concepts remain fresh.

Candidates must achieve a minimum score of 65% to pass the ITIL v5 Foundation certification exam.

The ITIL v5 Foundation Bridge exam duration is 30 minutes.

If you do not pass the exam on the first attempt in Uruguay, you can retake it. It is recommended to carefully review updated concepts, practice additional questions, and reinforce understanding before scheduling a retake.

To enroll in the ITIL v5 Foundation Bridge training, you must hold a valid ITIL® 4 Foundation certification. The course is intended exclusively for professionals transitioning from ITIL 4 to Version 5.

Focus on understanding updated terminology, governance emphasis, and lifecycle refinements. Practice interpreting scenario-based questions and review areas where ITIL 4 terminology differs from Version 5.

While self-study is possible, bridge training in Uruguay provides structured clarity on Version 5 updates and reduces the risk of confusion between ITIL 4 and ITIL v5 concepts. Instructor-led guidance improves exam readiness.

Since the bridge focuses on updates rather than full foundational content, most candidates prepare for 1–2 weeks after training by reviewing updated materials and practicing sample questions.

Exam preparation ensures you clearly understand the differences between ITIL 4 and Version 5. It helps reinforce updated terminology, governance refinements, and lifecycle changes that may appear in scenario-based exam questions.

No. The bridge training is designed only for professionals who already hold ITIL 4 certification. Beginners or ITIL v3 certified professionals should enroll in the full ITIL (Version 5) Foundation certification course instead.

• ITIL 4 certified professionals
• ITSM managers and service managers
• Service delivery leads and process owners
• IT operations professionals
• Governance and compliance professionals
• IT consultants supporting ITIL adoption

After completing the bridge training in Uruguay, you will gain a clear understanding of:

• Key updates introduced in ITIL (Version 5)
• Structural and terminology refinements from ITIL 4
• Governance and lifecycle enhancements in v5
• How updated concepts appear in Foundation-level exam scenarios
• Transition readiness for the ITIL v5 Foundation certification exam

Employers look for professionals who can confidently operate using ITIL v5’s updated framework language and apply the latest concepts in real service management environments. After completing the bridge course, the most valued skills typically include:

• Stronger governance and decision-making awareness aligned with modern service management expectations.
• Improved end-to-end lifecycle understanding, connecting practices across the service value chain.
• Value stream thinking, with the ability to map work to outcomes and measurable value.
• Fluency in updated ITIL v5 terminology and structure, enabling clearer communication with stakeholders and audit-ready documentation.
• Better alignment of service management activities to business objectives, supporting consistency, compliance, and continuous improvement.