IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Germany for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesAs the IT industry continues to grow in Germany, there is an increasing demand for professionals with IT service management skills. These professionals need to have a deep understanding of the IT service management processes, such as incident management, change management, and problem management, and should be able to implement them effectively. Moreover, they should be able to apply best practices such as ITIL, COBIT, and ISO 20000 to enhance the efficiency of IT service management. ...Read More
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