SIAM Professional Certification Training

  • Acquire the globally recognized SIAM Professional certification training offered by Invensis Learning
  • Attend 2-day EXIN-BCS SIAM Professional certification training
  • Master the complexities of Service Integration and Management (SIAM) through comprehensive training
  • Learn how to optimize service integration to drive business value and enhance customer satisfaction
Propel your career forward by earning the SIAM Professional certification. Enroll today!

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Interactive

Instructor-led training

Accredited by

EXIN-BCS

Access to

Mock Tests

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SIAM Professional Certification Training Course Overview

Service Integration and Management is a widely accepted methodology for managing multiple service suppliers to provide a unified single-facing IT organization. It is one of the fastest-growing areas of service management, closely related to several domains, such as quality management, risk management, IT service management, and organizational change management. The demand for the SIAM Professional certification will steadily increase in the coming years.

The SIAM Professional certification training offered by Invensis Learning provides the knowledge and skills needed to navigate the four stages of the SIAM roadmap, including analyz .......read more

1
Discovery and Strategy Stage
Gain expertise in identifying service integration needs, formulating strategic plans, and aligning organizational goals during implementing Service Integration and Management
2
Plan and Build Stage
Develop skills in creating detailed plans, constructing effective service models, and establishing governance structures to build a solid foundation for successful SIAM implementation
3
Implement Stage
Acquire practical knowledge in executing the devised plans, integrating services, managing multiple providers, and ensuring seamless service delivery within the SIAM framework.
4
Run and Improve Stage
Learn techniques for running integrated services efficiently, monitoring performance, and implementing continuous improvement initiatives to enhance the overall effectiveness of the SIAM model
5
SIAM Practices Across Stages
Understand and apply best practices consistently across all stages, ensuring a cohesive and standardized approach to service integration and management throughout the entire SIAM lifecycle

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The SIAM Professional Training provides individuals with a set of skills and knowledge to effectively manage and integrate multiple service providers in a complex service delivery environment. ITSM is in high demand across various industries. Possessing skills makes you a sought-after candidate in the job market, increasing your chances of finding employment.

SIAM (model and its principles)
Service integration and management
How do we design and implement SIAM processes?
How do we manage service providers and services?
How to apply SIAM principles?

Key Highlights of SIAM Professional Certification Training by Invensis Learning

Interactive instructor-led SIAM Professional training
SIAM Professional course accredited by EXIN
Highly qualified, certified, and accredited trainers
Study guide created by subject matter experts
Interaction with co-participants from diverse backgrounds
Case studies which are industry driven
Mock tests provided
Participate in retrospective sessions
Additional SIAM Professional training sessions will be complimentary within the next 2 months

16.7 %

ITSM Market Projection

The global ITSM tools market is expected to reach 55324.4 million by 2031, growing at a 16.7% CAGR during the forecast period.

27% Higher

Rank in the top five

Service integration and management now rank among the top five, experiencing an increase from 21% to 27%.

36.0 billion

Market Growth Projection

The global cloud ITSM market is expected to reach US$ 36.0 billion by 2032, growing at a CAGR of 16.92% between 2024 and 2032.

Syllabus of SIAM Professional Certification Training

Areas of Study

After completing your SIAM Professional training, you will gain fundamental understanding of:

  • The discovery and strategy stage
  • The plan and build stage
  • The implement stage
  • The run and improve stage
  • SIAM practices across stages
  • A participant should have completed their SIAM Foundation certification exam.
  • SIAM Professional training from an accredited training organization including successful completion of the practical assignment.
  • The SIAM Professional examination cost is USD 315.
  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Languages: English, Japanese, German

Job roles that can benefit from SIAM Professional training course include, but are not limited to:

  • Service Managers and Practitioners
  • Service Provider Portfolio Managers
  • Process Managers
  • Project Managers
  • Change Managers
  • Service Level Managers
  • Business Relationship Managers
  • Program Managers
  • Supplier Managers
  • Service Architects
  • Process Architects
  • Business Change Practitioners
  • Organizational Change Practitioners
  • SIAM consultants

Invensis Learning is a registered education partner from EXIN, which provides SIAM Professional Certification

Training Delivery Options

Live Virtual Instructor-led Training

Experience immersive learning from the comfort of your own space
Direct and real-time interaction with expert instructors online
Access online course materials and resources conveniently
Training accessible across various devices ensuring seamless learning experience
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Corporate Group Training-Onsite

Face to Face in-person training at your physical location
Customized training programs tailored to meet your business objectives
Engaging and interactive workshops that enables superior peer-to-peer learning experience
Receive dedicated guidance from Subject Matter Experts
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Achieving success in the SIAM Professional exam unlocks your SIAM Professional certification and propels your ITSM career forward. To crack the SIAM Professional exam on your initial attempt, rely on a proven learning journey crafted by professionals. This designed path leads you through precise steps, ensuring your triumph.

  • Enroll in SIAM Professional Training: Enroll for an upcoming SIAM Professional course through Invensis Learning—Accredited by EXIN-BCS—and attend the 2-day training.

  • Schedule the Exam: Once you have completed SIAM Professional training, you can schedule your exam online through the EXIN website. The exam is available in Chinese, English, German, and Japanese.

  • Take the Exam: The EXIN SIAM Professional exam is a multiple-choice exam that consists of 40 questions. You have 90 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.....read more

Module 1: Discovery and Strategy

  • Elements of a SIAM governance framework
  • Analysis of the current situation
  • Key elements of a SIAM strategy
  • Design a detailed SIAM model
  • Plan a SIAM implementation
  • Different scenarios supporting a SIAM implementation
  • Ongoing organizational change management
  • Operate, assure, and improve an SIAM ecosystem
  • Application of SIAM practices
Process Managers
Project Managers
Change Managers
Service Level Managers
Service Managers and Practitioners
Service Provider Portfolio Managers
Business Relationship Managers
Business Change Practitioners
Organizational Change Practitioners
Program Managers
Supplier Managers
Service Architects
Process Architects
SIAM consultants

  • Participants should have completed their SIAM Foundation certification exam
  • SIAM Professional training from an accredited training organization, such as Invensis Learning, would be beneficial

    Training Options

    Organize Corporate Group SIAM Professional Training for your teams around the world

    Invensis learning provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.
    • Experienced & Industry Specific Trainers
    • 24x7 Support
    • Deliver Sessions across continents via In Person/ Virtual Instructor-Led Training
    • Customized Trainings
    Request for Corporate Group Training

    FAQs on SIAM Professional

    Why take up SIAM Professional Course?

    SIAM is a globally-accepted methodology used to manage multiple service providers by integrating them and managing them to provide a single business-facing IT organization. Participants taking up this SIAM Professional course will gain knowledge of applying SIAM to various situations and their ability to further analyze SIAM concepts.

    After completing your SIAM Professional training, you will gain fundamental understanding of:

    • The discovery and strategy stage
    • The plan and build stage
    • The implement stage
    • The run and improve stage
    • SIAM practices across the stages

    Job roles that can benefit from SIAM Professional training include, but are not limited to:

    • Service Managers and Practitioners
    • Service Provider Portfolio Managers
    • Process Managers
    • Project Managers
    • Change Managers
    • Service Level Managers
    • Business Relationship Managers
    • Program Managers
    • Supplier Managers
    • Service Architects
    • Process Architects
    • Business Change Practitioners
    • Organizational Change Practitioners
    • SIAM consultants
    • A participant should have completed their SIAM Foundation certification exam.
    • SIAM Professional training from an accredited training organization including successful completion of the practical assignment.
    • Type: Multiple Choice Questions - 40 questions
    • Duration: 60 Minutes (1 hour)
    • Result: 26 out of 40 (65% pass mark)
    • Open book: No
    • Languages: English, Japanese, German

    What are the modes of training provided by Invensis Learning?

    Invensis Learning provides 5 different modes of training in the form of:

    • Instructor-led live online (virtual) training
    • Instructor-led classroom training
    • On-site group training
    • Focused 1-to-1 training
    • Self-paced E-learning

    You can enroll for training by following below mentioned points:

    • Select a course
    • Select a schedule of your choice
    • Select the mode of your training
    • Click on “Enrol Now” button
    • Fill the necessary details to make the payment
    • Get all the course materials to prepare for the training
    • Join the training on the scheduled date

    Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

    • Focused 1-to-1 training can be customized as per your choice
    • Group training of more than 5 participants can be customized
    • On-site training can be customized as per clients’ requirement

    Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
    For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

    Once you enroll for training from Invensis Learning, you will receive:

    • A copy of course material
    • Study guide Prepared by SMEs
    • Practice Tests
    • Retrospective session
    • Access to free resources
    • Complimentary additional training session
    • PDUs for relevant courses
    • Course completion certificate/Official certificate

    Please check out our refund policy page to know more if you cancel your enrollment.

    No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
    If you would like to know more about a course, you can mail us at support@invensislearning.com or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.

    Request for Training

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