What Is Quality Function Deployment Training?UntitledYour Route to Customer-Driven Design
Quality Function Deployment (QFD) is a structured, customer-driven methodology that translates the Voice of the Customer into specific engineering and process characteristics at every stage of product and service development. This Quality Function Deployment training in Saudi Arabia equips product designers, quality engineers, product managers and Six Sigma practitioners with the practical skills to capture customer needs, build and interpret the House of Quality, and convert requirements into measurable design targets. Developed in Japan by Yoji Akao and Shigeru Mizuno and now embedded in automotive APQP, aerospace, healthcare, software and service design, QFD helps teams get the design right the first time. Across the Kingdom, as Vision 2030 and the National Industrial Development and Logistics Programme localise manufacturing and product development, organisations need professionals who can design around genuine customer requirements rather than assumption. This one-day, instructor-led programme takes you through the full QFD method, from Voice of the Customer capture and the Kano model to the six rooms of the House of Quality and the four-phase QFD cascade. Hands-on exercises let you build a House of Quality for a real product or service, so you leave able to apply the method at work straight away.










