Six Sigma Root Cause Analysis Training Course

 

Root Cause Analysis through Six Sigma Training

Insights about RCA through Six Sigma Training Course

This course is designed for operations staff in manufacturing and service organizations, managers, process owners, and engineers.

There are no pre-requisite criteria to take up RCA through Six Sigma training.

The course structure or outline of the instructor-led RCA through Six Sigma training program is as follows:

1. Key Concepts & Principles of Root Cause Analysis

  • What is Root Cause Analysis?
  • Root Cause: The "Evil at the Bottom"
  • Why Root Cause Analysis?
  • Principles of Root Cause Analysis
  • Applications of Root Cause Analysis
  • Root Cause Analysis Tools

2. Overview of a Problem Solving Process

  • What is a Problem?
  • Problem Solving Funnel
  • A Simple Problem Solving Process
  • PDCA Problem Solving Process
  • DMAIC Problem Solving Process
  • 8D Problem Solving Process
  • What is a Root Cause?
  • Dealing with Root Causes

3. Root Cause Analysis using 5 Whys

  • What is the 5 Whys?
  • Benefits of the 5 Whys
  • When is 5 Whys Most Used
  • 5 Whys Preparation
  • How to Complete the 5 Whys
  • 5 Whys Process Funnel
  • Examples of 5 Whys
  • 5 Whys: Key Points
  • Drawbacks of the 5 Whys

4. Root Cause Analysis using Cause & Effect Diagram

  • Cause & Effect Diagram
  • When to Use
  • Benefits
  • Cause & Effect Diagram (Manufacturing)
  • Cause & Effect Diagram (Service)
  • Examples of Cause & Effect Diagrams
  • How to Construct a Cause & Effect Diagram
  • Cause & Effect Diagram: Considerations
  • Cause & Effect Diagram: Practice Tips
  • Checklists for the 5M1E
  • Corrective Actions

5. Root Cause Prioritization using Pareto Chart

  • Introduction to Pareto Chart
  • Pareto Chart: Purpose & When to Use
  • Pareto Chart - Data Collection
  • Example of Pareto Chart
  • How to Construct a Pareto Chart
  • Pareto Chart: Tips & Tricks 

6. Pitfalls to Avoid


For more information on RCA through Six Sigma 1-Day and 3-Day training, please download our brochure.

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