Did you know?56% of the executives worldwide agree the IT landscape is changing dramatically, and it’s hard to keep up with the needed skills to support it. Just 13% of the IT executives see IT remaining in the same place that it has already been in. Skill shortages are the biggest challenge in aligning IT services to business services. Enterprises are employing cloud-based and automation strategies to make better use of their IT resources. The lack of a service management approach is hurting competitiveness of a business. 75% of the executives agree that time spent on maintenance and management can instead be used for new initiatives or project development.