Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training in Durban for Scrum Masters
Walk Out Certified
Build the facilitation and servant-leadership skills agile teams rely on with instructor-led CSM certification training in Durban. Aligned to Scrum Alliance and the 2020 Scrum Guide, this course prepares aspiring Scrum Masters to pass the online CSM exam and lead effective Scrum teams across Durban's growing tech and global business services sector.
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Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
ZAR 11140
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Route to Becoming a Certified Scrum Master in Durban
What the CSM Course Delivers
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Durban. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: What's Included
What's Included in Your CSM Training
16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Durban
Do You Qualify for the CSM Exam?
Next: Benefits
What You Gain from CSM Certification
Value for Professionals and Teams
For Individuals
CSM certification helps professionals prove their Scrum knowledge and step into the Scrum Master role. The course suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving into agile delivery. Whether you are formalising Scrum skills you already use or starting fresh, the training builds the theory, values and facilitation capability that Durban's agile teams expect.
If you want a globally recognised Scrum credential that opens doors across Durban's IT, banking and global business services employers, CSM is a clear first step. You gain Scrum Alliance recognition, a two-year membership, and a supported path from course to certification.
- Validates your Scrum knowledge with the world's most recognised Scrum Master credential
- Opens Scrum Master, agile facilitator and delivery roles across Durban's tech and GBS employers
- Builds servant-leadership and facilitation skills you can apply from day one
- Includes a two-year Scrum Alliance membership and official digital badge
- Prepares you to pass the 50-question online CSM exam with confidence
- Gives a foundation to progress toward Advanced Certified ScrumMaster (A-CSM)
- Helps you stand out in Durban's competitive agile talent market
For Organizations
CSM group training helps organisations build agile delivery capability by equipping teams with a shared understanding of Scrum. The training can be delivered for product teams, PMOs or whole departments. For Durban organisations scaling agile delivery, this training creates consistent Scrum practice and stronger self-managing teams.
If your teams run Scrum events without the values and discipline behind them, CSM group training closes that gap. Your people gain a standardised approach to facilitation, impediment removal and continuous improvement.
- Builds a shared Scrum language and consistent agile practice across teams
- Improves sprint delivery, transparency and predictability
- Equips teams to remove impediments and self-manage effectively
- Supports agile transformation across business units
- Flexible onsite or live virtual delivery for your Durban teams
- Standardises Scrum roles, events and artifacts across the organisation
- Strengthens in-house facilitation and servant-leadership capability
Next: Exam Format
CSM Exam Format in DurbanWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Durban
Next: Who Can Take
Who Should Take CSM Training in Durban?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Scrum Master Careers and Pay in Durban
Your Agile Path in KwaZulu-Natal
Certified ScrumMaster is the most widely recognised Scrum Master credential, and Durban's employers are hiring for it. As South Africa's second-largest global business services hub, with strong IT, banking, retail and gaming-technology sectors, the city runs a growing number of agile delivery teams that need skilled Scrum Masters. Demand spans entry-level Scrum Masters through to agile coaches, and here is what the KwaZulu-Natal market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Durban : Salary Insights and Trends
Hiring Companies in Durban
R420KMin
R540KAverage
R720KMax
SalaryExpert · PayScale (South Africa) 2026
SYSPRODVTInspired TestingiLaunch
Source: SYSPRO · DVT · Inspired Testing · iLaunch
The Market Forces Making Scrum Masters Essential in Durban
CSM is more than a certificate. It is your entry into Durban's fast-growing agile job market. Join professionals who lead effective Scrum teams and connect delivery to real outcomes. Start your journey today.
Your Durban Career TransformationFrom Agile Team Member to Certified Scrum Master
The Shift CSM Makes
Durban's technology, banking and global business services employers increasingly separate certified Scrum Masters from the rest of the team. Here is which side of that line you want to be on.
Sources: SalaryExpert, Glassdoor, PayScale (South Africa) 2026.
How to Get CSM Certified in Durban
Step-by-Step Certification Process
The path to online CSM certification in Durban is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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The Scrum Skills You Will Build
Skills That Make Scrum Teams Effective
In this CSM certification training you will learn how the Scrum framework works and how to apply it as a Scrum Master, from empirical theory and the five Scrum values to facilitating events, managing artifacts and leading as a servant leader. By the end you can support a Scrum team and are ready for the online exam.
Scrum Theory and Empiricism
Understand the empirical foundation of Scrum and its three pillars of transparency, inspection and adaptation, and see why Scrum works in complex, fast-changing delivery environments.
The Five Scrum Values
Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams effective and continuous improvement possible.
Building Effective Scrum Teams
Learn how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team, and how to enable self-management without directing the work.
Facilitating the Five Scrum Events
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each event within its timebox and focused on the Sprint Goal.
Managing Scrum Artifacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.
Mastering the Scrum Master Role
Serve as a servant leader across the team, the Product Owner and the organisation, using coaching, facilitation and impediment removal to help teams deliver value.
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Durban format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardise Scrum practices, and support workforce development through customised team learning initiatives. This format is ideal for CSM training for companies in Durban seeking to strengthen Agile delivery and team collaboration across the organisation.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Durban for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
ZAR 11140
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Durban option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis for CSM Training in Durban
Your Scrum Alliance Partner
Invensis Learning is a Scrum Alliance Registered Education Provider, delivering Certified ScrumMaster training through Certified Scrum Trainers and aligned to the official Scrum Alliance CSM learning objectives. Our programmes combine expert trainers, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team in Durban, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.
- Scrum Alliance Registered Education Provider delivering CSM through Certified Scrum Trainers
- Online (live virtual), classroom and onsite training to fit your schedule
- 16-hour CSM programme aligned to the official Scrum Alliance learning objectives
- Two-year Scrum Alliance membership included on course completion
- Experienced, accredited trainers with real agile delivery experience
- ISO 9001:2015 and ISO 27001:2022 certified training operations
- Dedicated learner support before, during and after the course
- Trusted by professionals and teams across Durban and globally
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
ISO 9001
Quality Management
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Locations in Durban
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Durban
Beverly Hills Hotel, 427, King Georges Road, Beverly Hills, St George, Sydney, New South Wales, 2209, Australia
CSM Training Location in Durban
Durban Place, Otter Hole, Indigo Run, Hilton Head Island, Beaufort County, South Carolina, 29926, United States
CSM Corporate Training in Durban
Scale Agile Across Your Team
- Upskill whole delivery teams in Scrum with one consistent programme
- Flexible onsite, live virtual or hybrid delivery across Durban and KwaZulu-Natal
- Training schedules aligned to your team's availability
- Certified Scrum Trainers with real agile delivery experience
- Role-based examples relevant to your sector
- Dedicated coordination and progress reporting for group training
- Scalable delivery for local and multi-site teams
Trusted by Leading Enterprises in South Africa
SYSPROVodacomOld MutualNedbankAspen PharmacareMr Price Group
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What Our Learners Say About Us
"I recently completed the CSM Certification Course with Invensis Learning, and it has truly transformed my skills as a Project Team Member. The course was comprehensive, engaging, and aligned perfectly with real-world applications. The instructors were knowledgeable and supportive, making complex concepts easy to understand. I highly recommend Invensis Learning for anyone looking to advance their project management capabilities! - James Wilson, Project Team Member."
James Wilson
(4.0/5)
""Despite being the sole participant on the day of the course, I was thoroughly impressed by the quality of the experience. The instructor conducted the session in a remarkably friendly and professional manner, ensuring that the content was perfectly tailored to my individual needs and learning style. The personalized attention I received made the course feel like a one-on-one coaching session, which greatly enhanced my overall learning experience. I would highly recommend this course to anyone looking for a flexible and attentive learning environment."
"Pritesh has good experience and knowledge on the subject. Had a wonderful learning experience."
"The trainer could customize the training for our company needs and teams could relate them better."
"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."
"Amazing support team! I am very thankful to the support team who helped me at every step of my learning process. They are quick in responding to the issue and providing the best solutions."
"Invensis Learning's CSM certification training transformed my career. The hands-on approach and expert guidance prepared me for the CSM exam, which I successfully passed on my first attempt. Highly recommended for anyone looking to boost their Agile project leadership skills."
Sarah Johnson
(5.0/5)
"The overall quality of information was great "
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We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities in South Africa
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Frequently Asked Questions
Here's everything you may ask...
The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level certification that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the world's most widely recognised Scrum Master credential, suited to anyone starting or formalising a Scrum Master career.