ITIL Foundation Certification Course


ITIL Foundation Certification Training

If you want to start building your knowledge of ITIL, ITIL Foundation certification is the place to begin. The training program provides a general overview of the key elements, concepts, and terminology used in the ITIL Service Lifecycle. There are no prerequisite qualifications to sit for the ITIL Foundation certification examination.

What is ITIL 2011 Foundation?

ITIL (Information Technology Infrastructure Library) Foundation is an entry-level certification for the globally-accepted framework for IT Service Management (ITSM). The knowledge associated with the credential will enable you to apply the principles and processes of ITIL in your ITSM job role and expand your career prospects.

ITIL 2011 Foundation, the upgraded version of ITIL V3, is the latest version of this certification. Invensis Learning’s ITIL Foundation certification course is accredited by PEOPLECERT.

Why choose ITIL Foundation training by Invensis?

Invensis has successfully trained and certified thousands of professionals in this course so far and achieved an enviable 98.6% pass rate for the courses. Our extensive experience allows us to deliver world-class training using a mode of your choice.

Training Delivery Modes

  • ITIL Foundation Classroom training

    Our classroom training sessions are conducted by highly qualified, accredited instructors who help you to clear all your doubts and maximize your understanding of the subject matter. The ITIL Foundation training certification material is put together by subject matter experts who have international training and consulting experience. You will be taught about real-life examples using case studies, to get a better understanding of the concepts and implement the same in the future.

    This certification is provided by the governing body AXELOS, which licenses organizations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.

  • ITIL Foundation Online training

    For those who cannot make it for classroom training, Invensis Learning’s instructor-led live online training courses offer the opportunity to get a real-time, interactive learning session with our trainers. By logging in from a location of your convenience, you can be a part of these enriching live online training sessions.

ITIL Foundation practice tests

You will get soft copies of ITIL Foundation practice tests which will help you to understand the subject matter better and clear your examination on the first attempt. You also have the option to take the certification exam along with the training course.

Practice tests give you a feel of what the ITIL Foundation examination will be like and the extent of knowledge that is required. Invensis Learning’s practice tests for ITIL Foundation are modeled on the actual examination and draw from the syllabus. They are conceptualized by our team of expert instructors. The tests comprise 40 multiple-choice questions; detailed answers are supplied to help you to grasp the concepts of the ITIL Foundation course content thoroughly

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of ITIL Foundation Certification Training

  • 3 - Day interactive instructor-led ITIL Foundation training
  • Highly qualified, certified, and accredited trainers
  • ITIL Foundation course adhered to global standards
  • AXELOS official ITIL Foundation certificate
  • Get ITIL Foundation Study Guide created by subject matter experts
  • 98.6% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 18 PDUs certificate

Insights about ITIL Foundation Training Course

Job roles that can benefit from ITIL Foundation training include, but are not limited to:

  • IT Managers / Support teams
  • System Administrators / Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management team / Development team
  • Process Owners / Practitioners

There are no pre-requisite criteria for taking the ITIL 2011 Foundation certification examination

ITIL Foundation Certification Examination will be conducted on the last day of the training. The ITIL Foundation Examination Format is as follow:

  • Type: Multiple choice examination questions
  • No Of Questions: 40 questions
  • Result: 26 marks required to pass (out of 40 available) - equivalent to 65%
  • Examination duration: 60 minutes’ duration
  • Type: Closed book

Syllabus of ITIL Foundation Training 

  • Introduction to Service Management Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operations
  • Continual Service Improvement
  • Review of Key Concepts
Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual / Online Classroom Training

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises

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PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization