VeriSM Foundation Certification Training

  • Become a VeriSM Foundation Certified Professional: The future of service management
  • Invensis Learning is accredited with EXIN to instruct the VeriSM approach for modern organizations
  • This two-day course offers progressive management practices for maximizing business value
  • Empowers professionals with the knowledge and understanding of the VeriSM approach, a service management framework
  • Demonstrates your ability to navigate modern organizational challenges effectively
  • Showcase your dedication and expertise to recruiters with this sought-after certification

Enroll today and take the next step in your service management career with VeriSM Foundation certification.

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VeriSM Foundation Certification Training Course Overview

VeriSM Foundation certification training is a comprehensive program that equips professionals with the knowledge and skills to manage services effectively in the digital age. The certification training is an intensive course designed to offer professionals the knowledge to navigate the complexities of modern service management. The VeriSM Foundation training teaches individuals and businesses how to deliver high-quality services while saving time, money, and risk.

Invensis Learning's VeriSM Foundation training provides a deep dive into VeriSM principles, practices, and tools, empowering participants to apply them effectively in real-world sc more

Understanding the VeriSM Approach
Dive deep into the VeriSM approach, focusing on its model, culture, management mesh, governance, and service management principles
Service Organization and Service Culture
Discover how to foster a service-oriented culture that aligns services with business goals and fosters collaboration among various teams
People and Organizational Structure
Learn the roles, skills, and structures that support effective service delivery
Progressive Practices and Innovative Technologies
Explore flexible practices and the use of new technologies to maximize business value

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Through VeriSM Foundation training, professionals develop a range of skills essential for success in service management. ITSM is in high demand across various industries. Possessing the below skills makes you a sought-after candidate in the job market, increasing your chances of finding employment.

Service Structure
Principles of VeriSM
VeriSM approach and framework
Key processes and practices of Service Management

Key Highlights of VeriSM Foundation Certification Training by Invensis Learning

Interactive instructor-led VeriSM Foundation certification training
VeriSM Foundation course accredited by EXIN
Highly qualified, certified, and accredited trainers
Study guide created by subject matter experts
Interaction with co-participants from diverse backgrounds
Case studies which are Industry driven
Mock tests provided
Participate in retrospective sessions

Training Delivery Options

Live Virtual Instructor-led Training

Experience immersive learning from the comfort of your own space
Direct and real-time interaction with expert instructors online
Access online course materials and resources conveniently
Training accessible across various devices ensuring seamless learning experience
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Corporate Group Training-Onsite

Face to Face in-person training at your physical location
Customized training programs tailored to meet your business objectives
Engaging and interactive workshops that enables superior peer-to-peer learning experience
Receive dedicated guidance from Subject Matter Experts
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Achieving success in the VeriSM Foundation Exam unlocks your VeriSM Foundation Certification and propels your ITSM career forward. To crack the VeriSM Foundation Exam on your initial attempt, rely on a proven learning journey crafted by professionals. This designed path leads you through precise steps, ensuring your triumph.

  • Enroll in VeriSM Foundation Training: Enroll for an upcoming VeriSM Foundation course through Invensis Learning—an Accredited Partner of the EXIN —and attend the 2-day training.

  • Schedule the Exam: Once you have completed VeriSM Foundation training, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German and Japanese.

  • Take the Exam: The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the more

Module 1: The Service Organization

  • Organizational context
  • Organizational governance
  • Digital transformation
  • Define a service culture
  • Explain the elements of a service culture
  • Organization structure
  • Service management challenges
  • The VeriSM model
  • Adapting the VeriSM model
  • Progressive practices
  • Impact of technology
  • Getting started

Navigate the journey to the VeriSM Foundation Certification Exam with this structured timeline for success

Service Managers
IT Managers
Service Desk Managers
IT Architects
Project Managers
Process Owners
Process Managers
Business Analysts
Quality Managers

There are no prerequisites criteria for taking the VeriSM Foundation training. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    Exam Type:Multiple choice questions
    No of Questions:40 questions
    Exam Duration:60 minutes
    Passing Score:65% (26/40 marks required)
    Type:Closed book
    Training Options

    Organize Corporate Group VeriSM™ Foundation Training for your teams around the world

    Invensis learning provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.
    • Experienced & Industry Specific Trainers
    • 24x7 Support
    • Deliver Sessions across continents via In Person/ Virtual Instructor-Led Training
    • Customized Trainings
    Request for Corporate Group Training

    Know About Your VeriSM Foundation Certification

    Our VeriSM Foundation Certification Training by seasoned trainers equips professionals with essential ITSM skills through the comprehensive syllabus. We prepare individuals to pass the VeriSM Foundation exam and earn a globally recognized certification, enhancing career opportunities.

    What is VeriSM Foundation certification?

    VeriSM Foundation certification is an entry-level certification that provides individuals with a foundational understanding of the VeriSM approach to service management. It covers key concepts, principles, and practices essential for managing services in modern and digital organizations.

    VeriSM Foundation certification can benefit your career by enhancing your knowledge and skills in service management, making you more valuable to employers. It can open up new career opportunities in service management, IT, consulting, project management, and related fields. It demonstrates your commitment to professional development and staying current with industry trends.

    The VeriSM Foundation certification is valid for a lifetime. Once you have achieved certification, you hold it indefinitely. However, it's essential to stay updated with industry best practices and advancements in service management through continuing education and professional development.

    Yes, VeriSM Foundation certification is recognized internationally as a standard for modern service management practices. It is accredited by EXIN and is valued by organizations seeking to improve their service delivery capabilities.

    FAQs on VeriSM™ Foundation

    Who is VeriSM Foundation training for?

    VeriSM Foundation training is suitable for professionals at all levels involved in service management or interested in learning more about modern service delivery practices. It is particularly beneficial for IT professionals, service managers, project managers, consultants, and anyone who delivers or supports services.

    There are no prerequisites for VeriSM Foundation training. It is open to individuals of all backgrounds and experience levels. However, familiarity with service management concepts or IT service delivery practices can be beneficial.

    VeriSM Foundation training is typically a two-day course.

    VeriSM Foundation training covers a range of topics, including the VeriSM model, service culture, management mesh, governance, and service management principles. The course provides a comprehensive overview of the VeriSM approach and how it can be applied in different organizational settings.

    There are several resources available to help you prepare for the VeriSM Foundation exam, including study guides, practice exams, and online courses. As a training provider, we at Invensis Learning also offer additional resources and support.

    Participants need to achieve a score of 65% or higher to pass the VeriSM Foundation exam and receive their certification.

    The VeriSM Foundation exam focuses specifically on the VeriSM approach to service management, which is tailored for modern and digital organizations. Other service management exams may cover different frameworks or approaches.

    The VeriSM Foundation exam is typically a closed-book exam, meaning that candidates are not allowed to reference study materials or notes during the exam.

    VeriSM Foundation-certified professionals have a range of career opportunities available to them, including service management roles, IT management positions, project management roles, consultancy positions, and more.

    VeriSM Foundation certification can help advance your career by enhancing your knowledge and skills in service management, making you more valuable to employers. It can open up new career opportunities and increase your earning potential.

    VeriSM Foundation certification is relevant to a wide range of industries, including IT, finance, healthcare, government, manufacturing, and more. Any industry that values service management practices can benefit from VeriSM Foundation-certified professionals.

    Yes, VeriSM Foundation certification can help you transition into a new career by providing you with the skills and knowledge needed to succeed in service management roles. It is particularly beneficial if you want to move into a career in IT, project management, or consultancy.

    What are the modes of training provided by Invensis Learning?

    Invensis Learning provides 5 different modes of training in the form of:

    • Instructor-led live online (virtual) training
    • Instructor-led classroom training
    • On-site group training
    • Focused 1-to-1 training
    • Self-paced E-learning

    You can enroll for training by following below mentioned points:

    • Select a course
    • Select a schedule of your choice
    • Select the mode of your training
    • Click on “Enrol Now” button
    • Fill the necessary details to make the payment
    • Get all the course materials to prepare for the training
    • Join the training on the scheduled date

    Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

    • Focused 1-to-1 training can be customized as per your choice
    • Group training of more than 5 participants can be customized
    • On-site training can be customized as per clients’ requirement

    Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
    For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

    Once you enroll for training from Invensis Learning, you will receive:

    • A copy of course material
    • Study guide Prepared by SMEs
    • Practice Tests
    • Retrospective session
    • Access to free resources
    • Complimentary additional training session
    • PDUs for relevant courses
    • Course completion certificate/Official certificate

    Please check out our refund policy page to know more if you cancel your enrollment.

    No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
    If you would like to know more about a course, you can mail us at or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.

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