ITIL 4 Foundation Training and Certification Course in Accra, Ghana

Invensis Learning's ITIL 4 Foundation Training Course in Accra is delivered by highly qualified trainers with extensive experience. Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation.

ITIL 4 Foundation is an entry-level service management certification course that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this training will receive a copy of the course material and 16 PDUs certificate.

We deliver ITIL 4 Foundation Training through classroom and live online classroom modes. Enroll now and gain this ITIL 4 Foundation certification in Accra today.

ITIL 4 Foundation Training in Accra, Ghana

Training Modes

- Instructor-led Classroom Training (   view training dates and cost )

- Instructor-led Online Training ( view training dates and cost )

- On-site Group Training  request for more information )

- Focused 1-to-1 Training

Areas of Study

- Key concepts and guiding principles of the ITIL 4 framework

- Understand the Service Value system and the four dimensions of Service Management

- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean

- ITIL management practices, and more

ITIL 4 Foundation Training Schedule Click here to view the ITIL 4 Foundation training Schedule in Accra 
ITIL 4 Foundation Course Duration

2 days (View daywise training agenda )

ITIL 4 Foundation Training Course Syllabus
  • Introduction
  • Key Concepts of Service Management
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • ITIL Management Practices
 Download detailed Course Syllabus (PDF)
Admission Requirements

There are no pre-requisite criteria for taking the ITIL 4 Foundation certification examination.

ITIL 4 Foundation Exam Format
  • Multiple choice examination questions
  • 40 questions
  • 65% required to pass
  • 60 minutes’ duration
  • Closed book
ITIL 4 Foundation Training Fees
  • The ITIL 4 Foundation Online Training cost in Ghana is USD 1095
 Click here to view the ITIL 4 Foundation Training Schedule in Accra
Who should Attend ITIL 4 Foundation Certification training

Job roles that can benefit from ITIL 4 Foundation training course in Accra include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders
Accreditation AXELOS Certified Partner ITIL Training Organization

All Upcoming ITIL 4 Foundation Training in Accra, Ghana

Invensis Learning ITIL 4 Foundation Training Course Features

  • Interactive instructor-led ITIL 4 Foundation training
  • Highly qualified, certified, and accredited trainers
  • ITIL 4 Foundation course adhered to global standards
  • Study Guide prepared by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • Achieve 16 PDUs Certificate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

ITIL 4 Foundation Certification Course Syllabus

 

In this module, participants will learn about IT Service Management in the modern world, about ITIL 4, and the structure and benefits of the ITIL 4 framework.

In this module, participants will understand value and value co-creation, service providers, service consumers, organizations, products and services, service relationships, outcomes, costs, and risks.

In this module, participants will learn about organizations and people, IT, partners and suppliers, value streams and processes, and external factors.

This module covers topics on service value system overview, the ITIL guiding principles, governance, service value chain, and continual improvement.

In this module, participants will learn about general management practices, service management practices, and technical management practices.

ITIL 4 Foundation Training Agenda

The daily agenda of the 2-day ITIL 4 Foundation Training is detailed below:

    • Introduction
    • Key Concepts of Service Management
    • The Four Dimensions of Service Management
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
    • ITIL Service Value System
    • ITIL Management Practices
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review

FAQs on ITIL 4 Foundation Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your ITIL 4 Foundation training, you will receive:

  • Hard copy/soft copy of the course material
  • ITIL 4 Foundation syllabus
  • ITIL 4 Foundation exam (optional)
  • Achieve 16 PDUs certificate

At Invensis, we provide ITIL 4 Foundation training in Accra in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

The existing version of ITIL is known as ‘V3’. Whereas the new ITIL update happening in Q1 of 2019 is known as ITIL 4 and not ITIL V4. As there is a complete change of framework which integrates the best practices of Agile, DevOps, and Lean. Also, the name reflects the role ITIL 4 will play in supporting individuals and organizations to navigate the Fourth Industrial Revolution.

Yes, the examination fee is included in the course fee.

The ITIL 4 Foundation credential is valid for the lifetime of an individual

Yes, Invensis Learning is a PeopleCert Accredited Training Organization (A.T.O) for providing ITIL 4 Foundation Training and Certification course worldwide.

AXELOS is the governing body for ITIL 4 Foundation course. PeopleCert provides accreditation for the course.

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Accra is the capital city of Ghana and is situated along the Atlantic coast. The city is the biggest political and economic hub of the country. The city is home to the seat of the Ghana government and many government agencies are concentrated in the city. The city of Accra has a diverse economy and the contributing sectors are finance, textiles, chemicals, fishing, transportation, agriculture, manufacturing and insurance. The top employers of Accra are Volta Aluminium Company, CFAO Ghana, Mechanical Lloyd, Uniliver Ghana, Agriculture Development Bank Of Ghana, Amal Bank, Ayrton Drugs and Clydestone Ghana.

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