How To Prepare for the ITIL® 4 Foundation Exam?

ITIL 4 is the latest version of ITIL and was released by AXELOS in early 2019. ITIL 4 Foundation certification includes prevalent technologies such as DevOps, Agile, etc. These concepts help the IT operations team to play a more significant role in the overall development strategy. ITIL 4 is a set of practices that focus on coordinating IT services with the business requirements. It describes processes, tasks, checklists, and procedures which are not specific to organizations. Before going through the ITIL 4 Exam preparation, let's take a look at the various ITIL certification levels.

ITIL Certification Levels

There are various updates in the certification levels in this new version. They are as mentioned below:

With relevant certifications, job experience, and skills, enterprises are willing to pay a huge amount to ITIL professionals. So, how do you get ITIL 4 Foundation certified?

ITIL 4 Foundation Certification is indeed an elementary and straightforward level, which requires a basic understanding of ITIL key concepts and doesn’t require the application of those concepts.

ITIL 4 Foundation Exam Preparation Guide

One of the most common questions asked by the candidates planning to take up this certification is "how to prepare for the exam?". Preparing for this exam is not an easy task. However, several guides are available for preparation that would help you excel and take a step ahead.

Individuals can attain ITIL 4 Foundation certification by going through below mentioned steps:

1. Consider Education Requirements

One of the first things to consider when becoming an ITIL certified professional is how much education you need as per the educational requirements.

2. Refer to Syllabus

The ITIL 4 Foundation syllabus outlines what all the concepts covered in the exam are. It is indeed very much helpful to understand how to focus on your preparation. This is the most important thing to keep aside by you while preparing for the exam.

3. Go Through the Study Material Provided

It’s imperative to go through the ITIL 4 Foundation material thoroughly. It will help you to understand:

  1. Definitions of General management, Service management, and Technical management practices.
  2. New concepts like Service Value System (SVS), ITIL guiding principles, value streams, and processes.
  3. Key concepts of ITIL 4.

4. Get Access To the Trainer

It is always better suggested to get the help of a trainer whenever possible. With ample online courses available, yet having trainer assistance would make your preparation much more manageable.

5. Attend Mock Tests

Mock tests are an integral part of exam preparation. Though these tests are not an exact representation of the actual exam, you will get to know what all possible questions you could expect are in the main exam. Attending mock tests is a great tool, as it would help you focus on the concepts that need more prominence and help you get better prepared for the exam.

6. Get Certified

Your journey of becoming a top-notch ITIL certified professional will be even more useful when you get a relevant certification in the domain. Moreover, earning ITIL certifications has many benefits, such as career growth, remuneration, and job security.

We hope these suggestions are valuable and help you to clear the exam in the initial attempt.

There are certain steps that you need to follow to achieve ITIL 4 Foundation certification, as mentioned below:

  • Attend ITIL Certification training from accredited training providers such as Invensis Learning
  • Register for the certification exam
  • Study for the exam
  • Attempt and pass the test

Note: No need to renew these certifications, as they are valid for the lifetime

Conclusion

At Invensis Learning, we provide ITIL 4 Foundation certification training. This certification training will provide you with a brief introduction to ITIL, four Dimensions of ITIL, and the ITIL service value system. Besides, the certification will accelerate your ITIL journey and ace your career.

FAQs on ITIL 4 Foundation Exam Preparation

1. How many PDUs will I earn by completing ITIL4 Foundation certification training?

You will earn 16 PDUs by participating in ITIL 4 Foundation certification training. These PDUs can be used for the re-certification process.

2. What can you take up after completing the ITIL 4 Foundation course?

After completing the ITIL 4 Foundation course, you can consider taking ITIL4 Managing Professional, a stream of 4 modules. They are-

  • ITIL 4 Specialist: Create, Deliver and Support
  • ITIL 4 Specialist: Drive Stakeholder Value
  • ITIL 4 Specialist: High-velocity IT
  • ITIL 4 Strategist: Direct, Plan and Improve

3. Do I need to renew my certificate?

No, ITIL 4 Foundation certification doesn't expire. It is valid for a lifetime.

Syllabus of ITIL 4 Foundation Training

Areas of Study

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

  • There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

  • Job roles that can benefit from ITIL 4 Foundation training course in United States include, but are not limited to:
  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in
  • Service Management
  • Existing ITIL qualification holders

FAQs on ITIL 4 Foundation

Why take up ITIL 4 Foundation Course?

Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Service Value System and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

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