How To Prepare For ITIL 4 Foundation Exam
Are you planning to prepare for ITIL 4 Foundation exam? Want to get it cleared on your first attempt?
ITIL 4 is the latest version of ITIL and was released by AXELOS in early 2019. ITIL 4 Foundation certification includes prevalent technologies such as DevOps, Agile, etc. These concepts help the IT operations team to play a more significant role in the overall development strategy.
ITIL 4 Foundation Certification is indeed an elementary and straight forward level, which just requires a basic understanding of ITIL key concepts and doesn’t require the application of those concepts.
How to pass the ITIL 4 Foundation
“How to pass the ITIL 4 Foundation exam” is the most common question by the candidates planning to take up this certification. Preparing for this exam is not an easy task. There are ample preparation guides available.
Individuals can attain ITIL 4 Foundation certification by going through below mentioned steps:
Refer to syllabus
The ITIL 4 Foundation syllabus outlines what all the concepts covered in the exam are. It is indeed very much helpful to understand how to focus on your preparation. This is the most important thing to keep aside by you while preparing for the exam.
Go thoroughly through the study material provided
It’s imperative to go through the ITIL 4 Foundation material thoroughly. It will help you to understand:
- Definitions of General management, Service management, and Technical management practices.
- New concepts like Service Value System (SVS), ITIL guiding principles, value streams, and processes.
- Key concepts of ITIL 4.
Get access to trainer
It is always better suggested to get the help of a trainer whenever possible. With ample online courses available, yet having trainer assistance would make your preparation much more manageable.
Attend mock tests
Mock tests are an integral part of exam preparation. Though these tests are not an exact representation of the actual exam, you will get to know what all possible questions you could expect are in the main exam. Attending mock tests is indeed a great tool, as it would help you to focus on the concepts that need more prominence and help you to get better prepared for the exam.
We hope these suggestions are valuable and help you to clear the exam in the initial attempt.
FAQs on ITIL Examination Preparation
The ITIL 4 Foundation certification exam format contains 40 multiple choice questions in a closed book setting. A candidate is required to answer at least 65% of the questions currently in the 60 minutes time duration to get ITIL 4 Foundation certified.
The ITIL 4 Foundation certification exam contains 40 questions to be finished in 60 minutes with a fairly difficult curriculum for beginners. Therefore, it can be assumed, that the exam may be difficult for some people. But, you can prepare through accredited training partners for an enriching learning experience for a better performance in your exam. For more details on the ITIL 4 Foundation Certification training, contact us at support@invensislearning.com
Yes, there is an option to book an online exam for ITIL 4 Foundation certification instead of going to a center.
Syllabus of ITIL 4 Foundation Training
Eligibility Criteria
- There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.
Exam Format
- Type: Multiple Choice Questions - 40 questions
- Duration: 60 Minutes (1 hour)
- Result: 26 out of 40 (65% pass mark)
- Open book: No
- Language: English
Who Should Attend?
- Job roles that can benefit from ITIL 4 Foundation training course in United States include, but are not limited to:
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in
- Service Management
- Existing ITIL qualification holders
Accreditation
FAQs on ITIL 4 Foundation
How do I enroll for training?
You can enroll for training by following below mentioned points:
- Select a course
- Select a schedule of your choice
- Select the mode of your training
- Click on “Enrol Now” button
- Fill the necessary details to make the payment
- Get all the course materials to prepare for the training
- Join the training on the scheduled date
Can I opt for a customized schedule other than what is mentioned on the website?
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
- Focused 1-to-1 training can be customized as per your choice
- Group training of more than 5 participants can be customized
- On-site training can be customized as per clients’ requirement
How much discount will I get if I enrol for training?
What is the certification that I will get after completing my training?
What will be included in my training?
Once you enroll for training from Invensis Learning, you will receive:
- A copy of course material
- Study guide Prepared by SMEs
- Practice Tests
- Retrospective session
- Access to free resources
- Complimentary additional training session
- PDUs for relevant courses
- Course completion certificate/Official certificate
What is the refund amount I will get if I cancel my enrolment?
Please check out our refund policy page to know more if you cancel your enrolment.
Will the training be delivered in a native language if a participant choses to?
If I want to know more about a course, whom should I connect with?
FAQs on ITIL 4 Foundation
What are the ITIL 4 Foundation course objectives?
After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:
- Key concepts and guiding principles of the ITIL 4 framework
- Service Value System and the four dimensions of Service Management
- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
- ITIL management practices, and more
Who should take up ITIL 4 Foundation training course?
Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in Service Management
- Existing ITIL qualification holders
What are the pre-requisites to take up ITIL 4 Foundation Exam?
There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.
What is the ITIL 4 Foundation exam format?
- Type: Multiple Choice Questions - 40 questions
- Duration: 60 Minutes (1 hour)
- Result: 26 out of 40 (65% pass mark)
- Open book: No
- Language: English
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