ITIL 4 has been developed to assist the organizations to attain excellence in providing a better solution to the increasing customer requirements in the existing digital environment.
The ITIL 4 certification paths provide a modular approach to the ITL framework and focus on various aspects of ITL best practices in depth.
Recently we have seen a clear transition journey from ITIL v3 to ITIL 4. Candidates qualifying ITIL v3 Foundation can directly move to ITIL 4 Foundation to keep their skills up-to-date.
There are various updates in the certification levels in this new version. They are as mentioned below:
ITIL 4 Foundation certification provides an introduction to ITIL 4. It allows the candidates to take a glance through IT service management through the end-to-end operating model and continual improvement of tech-enabled products.
This course is beneficial for candidates who are interested in pursuing a career in IT service management.
ITIL 4 Foundation certification will provide understanding on:
ITIL 4 Managing Professional certification includes four modules. They are:
ITIL 4 Managing Professional level is designed for IT practitioners. If one has 17 credits through ITIL v3 certification scheme, then they are eligible to take this certification level.
The ITIL 4 Strategic Leader course is just not for professionals involved in IT operations; instead, they are designed for digitally equipped assistance. The course demonstrates a thorough understanding of how IT influences and directs the business strategy.
The two modules of IT SL certification are:
To clear ITIL 4 Managing Professional or ITIL 4 Strategic Leader certification, you need to clear two modules from each with ITIL 4 Strategist Direct, Plan and Improve being the common module for both the levels.
Upon completing all the modules from ITIL 4 MP and SL certification paths, you will be qualified to take up ITIL Master Level Certification.
ITIL Master Level certification validates your capability to implement IT Service management principles, techniques, and methods. Candidates taking this certification should be able to explain how to attain desired business outcomes through practical assignments.
There is no specific course and syllabus to qualify this level, as you will be tested based on the nature of the situation you choose.
To attain this certification, you need to possess practical experience in handling ITIL and showcasing your involvement in implementing the practices.
ITIL is widely recognized as the leading IT Service Management framework. Various ITIL certification levels ensure that the candidates as seasoned IT professionals know the best practices and the best solutions in any IT service management situation.
Below are the credit requirements for various levels:
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