ITIL® 4 Foundation Certification Salary

As the IT industry has advanced, the professional certification industry has grown alongside it. The IT skills and salary report revealed that Cisco, Microsoft, IT service management, ITIL 4 Foundation, and security certifications are some of the most productive to obtain. The ITIL 4 Foundation came in at 11 percent above the salary norm for certified respondents. It consists of IT best practices. ITIL 4 Foundation is the most popular ITSM framework adopted by organizations across industries. So, the demand for ITIL 4 Foundation-certified professionals far exceeds.

This article gives you clear insights on the ITIL 4 Foundation salary in India, the “USA, Australia, Canada, UK,” and several other countries based on experience, job roles, and companies. The demand for ITIL 4 Foundation-qualified people is on the rise, with the overall objective being to align the services IT provides with the organization’s needs. Professionals who have ITIL 4 Foundation and IT service management (ITSM) certifications earn an average salary of $98,212. In addition to that, let us grab some more insight on the ITIL 4 Foundation salary range below.

ITIL 4 Foundation Salary

The ITIL 4 Foundation certification pay scale varies based on “location, job title, company, and experience.” Now let us go through the salary details based on the mentioned criteria.

ITIL 4 Foundation Professionals Salary Based on Different Locations

The top countries where ITIL 4 Foundation certified professionals can get a competitive salary include the USA, UK, Canada, India, and Australia. The below table shows the salary of ITIL 4 Foundation professionals in these countries.

LocationCurrencyAverage Salary per annum
United KingdomGBP40,807

With several organizations adopting the ITIL framework, ITIL 4 Foundation-certified professionals are among the most sought-after candidates in the IT industry. ITIL 4 Foundation certification can better your career prospects, increase your opportunities, and, most importantly, hike your salary.

Source: PayScale

Salary Based on Various Job Roles

An ITIL 4 Foundation Certified individual can access various job roles in the organization. The table below shows the salary with different job roles:

Job TitleAverage salary per annum in USD
Information Technology (IT) Manager$103k
Information Technology (IT) Director$136k
Project Manager, Information Technology (IT)$98k
Senior Project Manager, IT$117k
Chief Information Officer (CIO)$186k
Vice President (VP), Information Technology (IT)$161k
Business Analyst, IT$72k

Source: PayScale

Salary Based on Experience

A professional’s income depends on their number of years of work experience and the skills they possess. As a result, ITIL 4 Foundation-certified professionals earn more than their non-certified peers. For example, the table below shows the salary in percentage based on experience levels.

Experience LevelPay in Percentage
Late Career19.5%
Early Career14.0%
Entry Level0.8%

Source: PayScale

Top Companies Hiring ITIL 4 Foundation Professionals

  • IBM
  • Fujitsu
  • Sony
  • Toyota
  • BT Group
  • Capgemini
  • Tata Consultancy Services Ltd
  • Vodafone


At Invensis Learning, we provide ITIL 4 Foundation training globally. The ITIL 4 Foundation is so well-appreciated and in demand globally because of its versatility. Our ITIL 4 Foundation program aims to guide you to gain the credential and excel in your career as an IT Service Management professional. Also, Holding an ITIL 4 Foundation certification enhances the prospects of a higher pay package, and it will accelerate your journey in pursuing a career in ITIL.

FAQs on ITIL 4 Foundation Certification

1. How much can you earn with an ITIL Certification?

As per the Global Knowledge of 2019, IT Skills and Salary statistics ITIL Foundation ranked seventh on its list of top-paying IT certifications, with certified professionals earning an average salary of $120,556.

2. How much do ITIL 4 Foundation experts make?

The experts in the US range from $42,000 to $63,000 and have a median salary of $52,500. The middle 67% of Itil Experts makes $52,500, with the top 67% making $63,000.

3. Does ITIL 4 Foundation Certification expire?

Information Technology Infrastructure Library (ITIL) v4 certification is valid for 3 years . However, it will likely develop an updated version of the ITIL 4 Foundation as time goes on.

Syllabus of ITIL 4 Foundation Training

Areas of Study

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more
  • There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.
  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

Job roles that can benefit from ITIL 4 Foundation training course in United States include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

FAQs on ITIL 4 Foundation

How long is the ITIL 4 Foundation training?

Invensis Learning, an accredited partner of AXELOS (PeopleCert), offers a 2-day instructor-led course that provides a complete operational model for developing, delivering, and improving technology-enabled services.

The duration of the exam typically lasts around 60 minutes.

Yes, the ITIL 4 Foundation Certification can pave the way for career progression, leading to roles with higher responsibilities, such as IT Service Manager, IT Operations Manager, or ITIL Process Owner.

The ITIL 4 Foundation Certification is valued across various industries, including IT, finance, healthcare, and telecommunications, where effective service management is crucial for organizational success.

The certification enhances career prospects by validating a professional's understanding of ITSM principles, making them valuable contributors to organizations adopting ITIL practices and frameworks.

The ITIL 4 Foundation Certification opens doors to various roles in IT Service Management (ITSM) and related fields, including IT Service Desk Analyst, IT Support Specialist, and Service Delivery Manager positions.

It is recommended to take the exam shortly after completing training while the information is new. However, candidates should assess their readiness and choose a time that aligns with their level of preparation.

Read each question carefully, manage your time effectively, eliminate obviously wrong answers, and don't be afraid to guess if unsure.

The Passing scores of ITIL 4 Foundation are generally set at around 65%.

The ITIL 4 Foundation exam is as follows:

  • Exam Type: Multiple choice questions
  • No of Questions: 40 questions
  • Exam Duration: 60 minutes
  • Passing Score: 65% (26/40 marks required)
  • Type: Closed book

There are no prerequisites to take up the ITIL 4 Foundation training, although having basic knowledge of Service Management concepts will be helpful.

You can retake the exam if you don't pass the first attempt. It's advisable to review the areas where improvement is needed and engage in additional preparation before attempting the exam again.

Effective preparation involves a thorough review of ITIL 4 principles, regular practice with sample questions, and understanding the structure of the exam to manage time efficiently during the actual test.

While formal training is recommended, individuals can also prepare for the exam through self-study using ITIL 4 Foundation study guides and official documentation.

The duration varies based on individual learning preferences and prior knowledge. Typically, candidates spend several weeks engaging in focused study and practice sessions.

Exam preparation ensures candidates are adequately prepared for the certification exam by reviewing key concepts, practicing sample questions, and reinforcing their understanding of ITIL 4 principles.

Yes, the training is designed for beginners and is an entry-level qualification, making it accessible for individuals with limited prior experience in IT Service Management.

  • IT professionals
  • ITSM managers
  • Service managers
  • Database administrators
  • Software professionals
  • Service process owners
  • Service management professionals

After completing your ITIL 4 Foundation training, you will gain a fundamental understanding of the following:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Service Value System and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices and more

Employers value skills gained through the certification, such as a solid understanding of service management principles, problem-solving capabilities, and the ability to contribute to the optimization of IT services.

General FAQs

What are the modes of training provided by Invensis Learning?

Invensis Learning provides 5 different modes of training in the form of:

  • Instructor-led live online (virtual) training
  • Instructor-led classroom training
  • On-site group training
  • Focused 1-to-1 training
  • Self-paced E-learning

You can enroll for training by following below mentioned points:

  • Select a course
  • Select a schedule of your choice
  • Select the mode of your training
  • Click on “Enrol Now” button
  • Fill the necessary details to make the payment
  • Get all the course materials to prepare for the training
  • Join the training on the scheduled date

Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

  • Focused 1-to-1 training can be customized as per your choice
  • Group training of more than 5 participants can be customized
  • On-site training can be customized as per clients’ requirement

Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

Once you enroll for training from Invensis Learning, you will receive:

  • A copy of course material
  • Study guide Prepared by SMEs
  • Practice Tests
  • Retrospective session
  • Access to free resources
  • Complimentary additional training session
  • PDUs for relevant courses
  • Course completion certificate/Official certificate

Please check out our refund policy page to know more if you cancel your enrollment.

No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
If you would like to know more about a course, you can mail us at or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.

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