IT Service Management is the set of activities performed by an enterprise to design, plan, deliver, operate and control of IT services offered to customers. Invensis Learning is a PeopleCert ATO that offers ITSM courses in Zambia for professionals to learn the implementation and management of quality IT services that meet business needs.
View CoursesView Training Dates & PricesIn Zambia, IT Service Management (ITSM) skills are essential for professionals to remain competitive in the rapidly changing technology landscape. ITSM skills include ITIL (Information Technology Infrastructure Library), COBIT (Control Objectives for Information and Related Technology), and ISO 20000. These skills are in high demand in industries such as finance, telecommunications, and healthcare. For Zambian organizations to meet their business goals and objectives, an effective ITSM framework is necessary. ...Read More
COURSES
LEARNERS
LOCATIONS
TRAINING SATISFACTION
Upskilling Professionals
of Leading
Organizations Worldwide
Popular Training Categories
Popular Courses