Enroll for ITIL Foundation Certification training course in Zambia from Invensis Learning. ITIL Foundation is an entry-level IT Service Management course that is ideal for professionals who are looking to gain fundamental understanding of the globally-recognized IT Service Management framework in ITIL, and offers participants an overview of the key elements, concepts and terminology used in the ITIL® service lifecycle.
This ITIL Foundation boot camp course is ideal for business managers, business process owners, team leaders, service designers, IT architects, CTOs, CIOs, IT professionals who require fundamental understanding of the ITIL framework, and professionals working in an organization that as adopted ITIL. Participants attending this training will receive a hard copy of the course material and 21 PDUs certificate. Upon successfully clearing the ITIL Foundation exam, a participant receives 2 Credits.
We deliver ITIL Foundation Certification Training in both classroom and live online classroom modes.
This ITIL Foundation Training is available across multiple states in Zambia.
I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.
Note: The ITIL Foundation exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.
It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.
ITIL Foundation is an entry-level, exam-based certification that helps professionals to demonstrate general awareness about the key concepts, elements and terminologies used in the ITIL Service Lifecycle. This certification is open for all individuals who have an interest in the subject. It is best suited for you if you require a basic understanding of ITIL concepts for your chosen career in IT Service Management or if you are working in an organisation that has adapted ITIL framework and you are looking to make a significant contribution to an ongoing service improvement program.
After completing your ITIL Foundation training, you will gain fundamental understanding of:
Job roles that can benefit from ITIL Foundation training include, but are not limited to:
There are no pre-requisite criteria for taking the ITIL Foundation certification examination.
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