ITIL Intermediate RCV Training and Certification Zambia


ITIL Intermediate RCV Training and Certification Course in Zambia

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Enroll for ITIL Intermediate Release, Control, and Validation (RCV) Certification Training Course in Zambia from Invensis Learning. ITIL RCV is an intermediate level certification training course that belongs to the Service Capability stream and is ideal for professionals who are looking to gain in-depth understanding on the practical application of RCV practices to help in planning, testing, and implementation of new services that meets both users and enterprise needs.

ITIL Release, Control, and Validation (RCV) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL RCV exam on your first attempt. Participants attending this training will receive a hard copy of course material. Upon successfully clearing the ITIL RCV exam, a participant receives 4 Credits.

This ITIL RCV Training is available across multiple cities in Zambia. Choose the nearest city to enroll.

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

ITIL RCV Certification Training Cost in Zambia

  • ITIL RCV Examination Cost in Zambia
  • The ITIL RCV examination cost in Zambia is USD 330. If you want to order ITIL RCV exams in bulk, then get in touch with us at

Note: The ITIL RCV exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.

Key Features of ITIL RCV Certification Training

  •  Interactive instructor-led ITIL RCV training in Zambia
  • Highly qualified, certified, and accredited trainers
  • ITIL RCV course adhered to global standards
  • AXELOS official ITIL RCV certificate
  • Get ITIL RCV Study Guide created by subject matter experts
  • 98% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about ITIL RCV Training Course

It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Release, Control, and Validation (RCV) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL RCV exam on your first attempt. This course is specifically designed to help enterprises and individuals gain comprehensive understanding of ITIL Service Transition processes. Overall it helps in managing the transitions effectively and new services are validated and tested which in turn helps in release and deployment that addresses enterprise needs.

After completing your ITIL RCV training, you will gain comprehensive understanding of:

  • Service Transition principles, purpose, and objectives
  • Release, Control, and Validation while providing services
  • How to use RCV to achieve operational excellence
  • Challenges, critical success factors, risk factors associated with RCV, and more

Job roles that can benefit from ITIL RCV training include, but are not limited to:

  • Release Manager
  • Security Administrator
  • IT Operations Manager
  • Database Administrator
  • Security Manager
  • Change Owner
  • Release Analyst
  • Configuration Librarian
  • Storage Analyst
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 30 contact hours of instruction for the syllabus from an accredited training organisation
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL RCV Training 

  • Introduction to release, control and validation (RCV)
  • Change management
  • Service asset and configuration management (SACM)
  • Service validation and testing (SVT)
  • Release and deployment management (RDM)
  • Request fulfillment
  • Change evaluation
  • Knowledge management (KM)
  • Release, control and validation roles and responsibilities
  • Technology and Implementation Considerations

Select your City to view ITIL RCV Course Details and Training Schedule in Zambia

Classroom Training - Zambia

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