Benefits of Getting ITIL 4 Foundation Certified

ITIL 4 provides a flexible and practical approach to support the organizations on their journey into the world of digital transformation era. It mainly emphasizes on service management practitioners and software developers by promoting a holistic view of the products and services.

ITIL 4 retains the core aspects of ITIL previous version and takes IT and service operations to the next level. This level supports for enhanced quality and value-driven delivery for individuals and organizations.

Benefits of ITIL 4 certification

Let’s take a look at the few of the benefits ITIL 4 provides:

Integration and compatibility

One of the most significant benefits of ITIL 4 has over its previous version is, it is compatible with the leading frameworks and standards. ITIL v3 was exclusively for practitioners.

Flexible practices

ITIL 4 practices are more straightforward and flexible. It provides a holistic approach to organizations. The new practices adopted in ITIL 4 helps organizations to adapt to a flexible environment.

ITIL 4 includes 34 practices, which are categorized into three categories:

  • General management
  • Technical management
  • Service management

Varied certification path

One of the biggest strengths of ITIL 4 is its various modules. The new version of ITIL has changed with the new framework. After completing the ITIL 4 Foundation, you can move on to:

ITIL Managing Professional

  • ITIL Specialist- Create, Deliver, and Support
  • ITIL Specialist- Drive Stakeholder Value
  • ITIL Specialist- High Velocity IT
  • ITIL Specialist Direct, Plan, and Improve

ITIL Strategic Leader

  • ITIL Strategist- Direct, Plan, and Improve
  • ITIL leader- Digital and IT strategy

To attain the above designations, learners have to complete two modules from each and can move towards the “ITIL Master” level. There is no need to complete all the modules together. This is indeed a great benefit for the professionals and as for the payment part is considered.

Enhanced collaboration

The benefit of providing training to multiple students in a single framework is that gradually they become acquainted with the ITIL 4 terminologies. It improves collaboration and communication between various departments. Group learning makes the students engaged for a longer duration.

Customer satisfaction

ITIL 4 facilitates valuable insight into the essential business services and features, wherein the ITIL service lifecycle covers continual service improvement, incident management, and development and release. Providing high-quality services to the customers and dissatisfaction due to error will lead to improved customer satisfaction. This, in turn, leads to more business and can expect profits down the line.

FAQs on ITIL 4 Foundation Certification Benefits

Now that you know the benefits of IT Infrastructure Library (ITIL), let's take a look at few of the FAQs for ITIL 4 Foundation Certification.

An experienced IT professional with an ITIL 4 certification can be a very valuable asset to the organization. They are aware of the ITIL knowledge required to deliver value to the customers and focus on tasks involving enhanced user experience. Adding to it, the monetary benefits that will come along with the employment is just the added advantage of getting ITIL 4 Foundation certified in 2021.

In an ideal scenario, you will need to clear the ITIL 4 Foundation certification exam that contains 40 questions to be completed in 60 minutes time. But, since it can be a tough ordeal to prepare for the certification exam, you can get trained and learn from accredited training partners and get your ITIL 4 Foundation certification in your first attempt.

A ITIL 4 Foundation certified professional can make as much as 98k USD a year on an average.

Syllabus of ITIL 4 Foundation Training

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Download detailed course syllabus

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FAQs on ITIL 4 Foundation

Why take up ITIL 4 Foundation Course?

Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Service Value System and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

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