Benefits of taking ITIL 4 certification

Benefits of ITIL 4 certification

Let’s take a look at the few of the benefits ITIL 4 provides:

Integration and compatibility

One of the most significant benefits of ITIL 4 has over its previous version is, it is compatible with the leading frameworks and standards. ITIL v3 was exclusively for practitioners.

Flexible practices

ITIL 4 practices are more straightforward and flexible. It provides a holistic approach to organizations. The new practices adopted in ITIL 4 helps organizations to adapt to a flexible environment.

ITIL 4 includes 34 practices, which are categorized into three categories:

• General management
• Technical management
• Service management

Varied certification path

One of the biggest strengths of ITIL 4 is its various modules. The new version of ITIL has changed with the new framework. After completing the ITIL 4 Foundation, you can move on to:

ITIL Managing Professional

• ITIL Specialist- Create, Deliver, and Support
• ITIL Specialist- Drive Stakeholder Value
• ITIL Specialist- High Velocity IT
• ITIL Specialist Direct, Plan, and Improve

ITIL strategic leader

• ITIL Strategist- Direct, Plan, and Improve
• ITIL leader- Digital and IT strategy

To attain the above designations, learners have to complete two modules from each and can move towards the “ITIL Master” level. There is no need to complete all the modules together. This is indeed a great benefit for the professionals and as for the payment part is considered.

Enhanced collaboration

The benefit of providing training to multiple students in a single framework is that gradually they become acquainted with the ITIL 4 terminologies. It improves collaboration and communication between various departments. Group learning makes the students engaged for a longer duration.

Customer satisfaction

ITIL 4 facilitates valuable insight into the essential business services and features, wherein the ITIL service lifecycle covers continual service improvement, incident management, and development and release. Providing high-quality services to the customers and dissatisfaction due to error will lead to improved customer satisfaction. This, in turn, leads to more business and can expect profits down the line.