Benefits of taking ITIL 4 certification

ITIL 4 provides a flexible and practical approach to support the organizations on their journey into the world of digital transformation era. It mainly emphasizes on service management practitioners and software developers by promoting a holistic view of the products and services.

ITIL 4 retains the core aspects of ITIL previous version and takes IT and service operations to the next level. This level supports for enhanced quality and value-driven delivery for individuals and organizations.

Benefits of ITIL 4 certification

Let’s take a look at the few of the benefits ITIL 4 provides:

Integration and compatibility

One of the most significant benefits of ITIL 4 has over its previous version is, it is compatible with the leading frameworks and standards. ITIL v3 was exclusively for practitioners.

Flexible practices

ITIL 4 practices are more straightforward and flexible. It provides a holistic approach to organizations. The new practices adopted in ITIL 4 helps organizations to adapt to a flexible environment.

ITIL 4 includes 34 practices, which are categorized into three categories:

  • General management
  • Technical management
  • Service management

Varied certification path

One of the biggest strengths of ITIL 4 is its various modules. The new version of ITIL has changed with the new framework. After completing the ITIL 4 Foundation, you can move on to:

ITIL Managing Professional

  • ITIL Specialist- Create, Deliver, and Support
  • ITIL Specialist- Drive Stakeholder Value
  • ITIL Specialist- High Velocity IT
  • ITIL Specialist Direct, Plan, and Improve

ITIL strategic leader

  • ITIL Strategist- Direct, Plan, and Improve
  • ITIL leader- Digital and IT strategy

To attain the above designations, learners have to complete two modules from each and can move towards the “ITIL Master” level. There is no need to complete all the modules together. This is indeed a great benefit for the professionals and as for the payment part is considered.

Enhanced collaboration

The benefit of providing training to multiple students in a single framework is that gradually they become acquainted with the ITIL 4 terminologies. It improves collaboration and communication between various departments. Group learning makes the students engaged for a longer duration.

Customer satisfaction

ITIL 4 facilitates valuable insight into the essential business services and features, wherein the ITIL service lifecycle covers continual service improvement, incident management, and development and release. Providing high-quality services to the customers and dissatisfaction due to error will lead to improved customer satisfaction. This, in turn, leads to more business and can expect profits down the line.

FAQs Notable Benefits of ITIL® Certification

Now that you know the benefits of IT Infrastructure Library (ITIL®)


ITIL® certification offers a range of benefits, which have been discussed above. In addition to salary hike, ITIL® certification is highly sought after by various organizations across the world. Thus, your skills will be perpetually in demand, which will put you at a vantage point.

AXELOS offers ITIL® certification.

The validity of ITIL® 2011 is three years, while the ITIL® V3 certification carries a lifelong validity.

Some of the big names that have adopted ITIL® include Microsoft, IBM, HP, Fujitsu, Walmart, Target, Barclays, Sony, Disney, Toyota, Boeing, Pfizer, and more!

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Syllabus of ITIL 4 Foundation Training

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Download detailed course syllabus

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FAQs on ITIL 4 Foundation

What are the modes of training provided by Invensis Learning?

Invensis Learning provides 5 different modes of training in the form of:

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Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

  • Focused 1-to-1 training can be customized as per your choice
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Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

Once you enroll for training from Invensis Learning, you will receive:

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Yes, Invensis Learning is an accredited training provider for providing many globally-recognized certification training courses. Please check our “Accreditations” page to know more.
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