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Monthly Archives: June 2015

What is ITIL and its Levels of Certification?

What is ITIL and its Levels of Certification?

An ITIL (Information Technology Infrastructure Library) certification today is a highly valued qualification on the resume of an ITSM professional. It gives one better...
Mapping ITIL processes in your Disaster Recovery Plan

Mapping ITIL Processes in your Disaster Recovery Plan

You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is...
How to Handle and Avoid Project Overload

How to Handle and Avoid Project Overload

In a recent edition of the PM Network magazine, it was revealed that the average number of projects handled by a project manager at...
How ITIL Helps your BYOD Strategy

How ITIL Helps your BYOD Strategy

Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your...
What is Quality Management System (QMS)? Benefits & Practices

What is Quality Management System (QMS)? Benefits & Practices

'Quality Management' is defined as the act of overseeing all activities and tasks that need to be performed to achieve a desired level of...
Social Project Management and its Importance

Social Project Management and its Importance

With the emergence of social media, project management is not the sole responsibility of the project manager anymore. It has become a collaborative effort...
Conflicts in a Project

Causes of Conflicts in a Project – How to Resolve them

Conflicts are inevitable in organizations where different mindsets endeavor to work together as a team. Though the objective is the same for every member...
Signs that your Project-is Headed towards Disaster

Signs of Project Failure and How to Avoid it

Project management is a series of activities that involves planning, implementing and controlling procedures and practices to achieve specific goals within a stipulated time....
How to Replace a Vendor who is not Meeting Your Requirements

How to Replace a Vendor who is not Meeting Your Requirements

Businesses are outsourcing a large part of their processes these days, in order to focus on their core competencies. This means that they are...
How ITIL Simplifies the Problem Management Process?

How ITIL Simplifies the Problem Management Process?

A problem is an integral part of the service delivery. Especially in the IT service management context, every other day there is a new...