An ITIL (Information Technology Infrastructure Library) certification today is a highly valued qualification on the..

You may be able to come up with the best disaster recovery (DR) plan, assign..

In a recent edition of the PM Network magazine, it was revealed that the average..

Mobile devices and tablets are transforming the way employees work and how IT supports them…

‘Quality Management‘ is defined as the act of overseeing all activities and tasks that need..

With the emergence of social media, project management is not the sole responsibility of the..

Conflicts are inevitable in organizations where different mindsets endeavor to work together as a team…

Project management is a series of activities that involves planning, implementing and controlling procedures and..

Businesses are outsourcing a large part of their processes these days, in order to focus..

A problem is an integral part of the service delivery. Especially in the IT service..