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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

ITIL Change Management Process

A Comprehensive Guide on Change Management in ITIL

As businesses contend for market position and share, IT must be flexible and adaptive regarding its services. As a result, almost all businesses rely on the availability of IT services. Furthermore, businesses expect the...
Best ITSM Tools

Best ITSM Tools or Software You Need to Know

To establish and maintain a robust IT ecosystem, boost staff productivity, decrease IT risks, and enhance the end-user experience, it's no wonder that the majority of firms are using the best ITSM solutions. However, we...
Significance and Key Benefits of ITIL 4

Significance and Key Benefits of ITIL 4 for Digital Transformation

Digital Transformation has been a hot topic in recent years as data is found to be the greatest asset in the current era. Digital devices and data help in developing Information Technology to the...
ITIL Vendor Management

ITIL Vendor Management – Know How to Do It Right

Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
Guiding Principles in ITIL 4? and ITIL 4 Foundation Course Details

What Are Guiding Principles in ITIL 4? | ITIL 4 Foundation Course Details to...

ITIL is an acronym for Information Technology Infrastructure Library. ITIL 4 is the updated version published in 2019, where the architecture and the guidance are updated. The purpose of ITIL 4 is to generate...
itil service lifecycle module - invensis learning

An Overview of ITIL Service Lifecycle Modules

Service lifecycle is an approach to IT Service Management that places an emphasis on how important coordination and control is, across the various functions, processes, and systems that are necessary to manage the complete...
ITIl Service Providers - Invensis learning

An Overview of ITIL Service Providers and Portfolios

The ITIL service providers and service portfolio are the two phases of the same coin. While one of them takes care of the supply of services between the internal and the external customers, the...
itil 4 2019 - invensis learning

Everything You Need To Know About ITIL 4 – 2019 Update

With this new ITIL 4 update, professionals who had doubts about ITIL’s waning popularity with regards to employability were laid to rest. ITIL’s place in the service management community will have a stronger foothold...
invensis learning

Learn about How You Can Become an ITIL Expert?

In an organization, an ITIL expert is a major asset who can improve services by providing ways to manage business risk and disruption of service, establishing cost-effective systems to manage demand for services, and...
what is itil certification - invensis learning

A Complete Overview of What is ITIL Certification?

IT services and service providers are the heart of any company, big or small. Without them, it is not possible to run a company in this digital world where everything and everyone is connected....

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