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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

CMDB, ITIL: Keeping Track of IT Assets

How CMDB Helps Track IT Assets in ITIL

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Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...
How ITIL Helps your BYOD Strategy

Enhance Your BYOD Strategy Using ITIL Framework

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Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
What is Workflow Orchestration

What is Workflow Orchestration?: The Complete Business Guide

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Behind every seamless customer experience, every lightning-fast product release, and every synchronized system integration lies something most people never see: workflow orchestration. It may not be flashy or visible every day. Still, it represents...
IT service continuity management - invensis learning

A Comprehensive Guide to IT Service Continuity Management

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Service continuity management is a reactive and proactive process that involves contingency planning for recovery in case the information and communication technology service is damaged or put out of action by a sudden disaster....
service portfolio management

Understanding Service Portfolio Management

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Service portfolio management is the governance process of the service portfolio. The process is one by which a service provider can manage their investments across the service lifecycle by taking into account every service...
ITIL Business Relationship management - Invensis Learning

A Comprehensive Guide to ITIL Business Relationship Management

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In every organization, a new project needs adequate justification for approval and budget allocation. The introduction of a new IT service is counted as a project as it needs financial investment along with many...
itil service lifecycle module - invensis learning

Understanding the ITIL Service Lifecycle in Detail

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Service lifecycle is an approach to IT Service Management that places an emphasis on how important coordination and control is, across the various functions, processes, and systems that are necessary to manage the complete...
How to Crack ITIL 4 Foundation Certification Exam 2022?

How to Crack the ITIL 4 Foundation Certification Exam in 2026?

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Table of Contents: Introduction How Difficult is the ITIL 4 Foundation Exam? What are the Tips on How to Crack the ITIL 4 Foundation Exam? ...
ITIL Service Operation - Invensis Learning

Business Value and Optimization of ITIL Service Operation

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ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
ITIL Access Management - invensis learning

ITIL Access Management: Key Objectives and Process

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Access Management in an organization is the virtue of how well the organization function when it comes to authorization of assets to users. The concerning aspect of unauthorized access is eliminated with effective access...

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