ITIL Job Roles Filled by a Single Person – Explained!
In the face of extreme competition, enterprises are looking at reducing their overall IT operation costs to a minimum. Information Technology Infrastructure Library (ITIL) has become a widely-recognized standard for IT Service Management (ITSM) and administration services...
Mapping ITIL Processes in your Disaster Recovery Plan
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
A Complete Overview of the ITIL Service Operation
ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
Most Common Questions Asked about ITIL – Part 2
This post is dedicated to questions with regards to ITIL Version 3, its latest version. Users will have queries regarding the changes that were made and the fate of implementations done using ITIL v2....
Most Common Questions Asked about ITIL – Part 3
The industry has seen a significant change, and it is not at all unexpected to see how organizations are adopting the ITIL framework. Furthermore, many believe that the framework has helped them in laying...
An Overview of ITIL Transition Planning And Support
In any organization, the main purpose of the transition planning and support process is to provide complete planning for the transition of the service and to coordinate all the resources they need. In this...
What is ITIL Service Validation And Testing?
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
How Can ITIL Certification Help You With a Job Switch?
ITIL is the most popular framework in the IT sector for getting the most out of IT-enabled services. It encourages using a universal language that can be modified to benefit important business domains. In...
Implementing ITIL Framework with Other Process Methodologies
ITIL® is the most prominent, consistent, and comprehensive documentation of best practices for IT Service Management.
Over the past three decades, the ITIL framework has evolved and kept pace with the advancement in technology and the...
Effective Organizational Change Management With Examples
Many of today's companies are in continuous flux as they adapt to the continually changing external economic climate, local and global economies, and technical innovation. This means policies, structures, and methods in the workplace...
