Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training in Charlotte, NC
Earn the Credential with Confidence
Become an effective Scrum Master with Scrum Alliance-aligned CSM training in Charlotte. This instructor-led course prepares professionals across banking, fintech and technology teams to lead Scrum, remove impediments and pass the Certified ScrumMaster online exam, in flexible live virtual and classroom formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
15K+ already enrolled
4.4 (1250+ Reviews)
100% Money-back Guarantee*
Want to Train Your Team?
Starts from
USD 795
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the Certified ScrumMaster Credential?
Your Route into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Charlotte. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: What's Included
What's Included in Your CSM Training
16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Charlotte
Do You Qualify for the CSM Exam?
Next: Benefits
What You Gain from Becoming CSM Certified
A Credential Employers Recognize
For Individuals
CSM training helps professionals move into the Scrum Master role and prove their Scrum knowledge with a Scrum Alliance credential. It suits developers, testers, business analysts, and team leads already working in Scrum teams, as well as project managers moving from traditional delivery. Whether you are new to Scrum or formalizing existing experience, the course builds the facilitation, coaching, and impediment-removal skills employers expect from a Scrum Master.
If you want a globally recognized credential that opens agile delivery roles across Charlotte and beyond, CSM is a clear first step. You gain practical Scrum skills, the online exam, and a two-year Scrum Alliance membership.
- Validates your Scrum knowledge with the world's most recognized Scrum Master credential
- Qualifies you for Scrum Master, agile team facilitator and delivery lead roles
- Builds servant-leadership skills to coach self-managing, cross-functional teams
- Equips you to facilitate all five Scrum events and remove team impediments
- Includes a two-year Scrum Alliance membership and digital badge on passing the exam
- Opens doors across Charlotte's banking, fintech and technology employers
- Gives a foundation to progress toward Advanced Certified ScrumMaster (A-CSM)
For Organizations
CSM group training helps organizations build agile delivery capability by equipping teams with a shared understanding of the Scrum framework and the Scrum Master role. It can be delivered for delivery teams, PMOs, or whole departments. For organizations scaling agile ways of working, this training creates consistency in how teams plan, inspect, and adapt.
If your teams apply Scrum inconsistently, CSM group training gives them a common framework and language. Your Scrum Masters learn to facilitate events, coach teams, and connect delivery to outcomes.
- Builds a shared Scrum vocabulary and consistent delivery practice across teams
- Improves sprint predictability, transparency and value delivery
- Equips Scrum Masters to remove impediments and protect team focus
- Supports agile transformation across business units and departments
- Enables customized onsite or live virtual delivery for your teams
- Strengthens in-house facilitation and servant-leadership capability
- Scales agile ways of working across local and distributed teams
Next: Exam Format
CSM Exam Format in CharlotteWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Charlotte
Next: Who Can Take
Who Should Take CSM Training in Charlotte?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Scrum Master Roles and Pay in Charlotte
Why Get CSM Certified Here?
CSM has become the baseline Scrum Master credential across Charlotte, valued by the banks, fintechs, insurers and technology teams that run large agile delivery portfolios. As the second-largest US banking center expands its tech and product functions, certified Scrum Masters who can facilitate teams and drive value are in strong demand. Roles range from Scrum Master to Product Owner, Agile Coach and Release Train Engineer, and here is what the local market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Charlotte : Salary Insights and Trends
Hiring Companies in Charlotte
$105KMin
$130KAverage
$164KMax
Glassdoor · ZipRecruiter (Charlotte, NC) 2026
Bank of AmericaTruistWells FargoAlly Financial
Source: Bank of America · Truist · Wells Fargo · Ally Financial
Market Forces Driving Scrum Master Demand in Charlotte
CSM is more than a certificate. It is your route into agile delivery roles across Charlotte's banks, fintechs and technology teams. Start your Scrum Master journey today.
Your Charlotte Career TransformationWhere You Stand Today and Where CSM Takes You
Your Charlotte Career Shift
Charlotte's agile delivery market is expanding with banking, fintech and technology investment, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, ZipRecruiter, PayScale (Charlotte, NC) 2026.
How to Get CSM Certified in Charlotte
Step-by-Step Certification Process
The path to online CSM certification in Charlotte is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
100% Secure and Safe download
Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
100% Secure and Safe download
Skills You Will Build in This CSM Course
Practical Scrum Master Capabilities
This CSM course builds the practical Scrum Master skills you will use from day one, mapped to the six areas of the Scrum Alliance CSM Learning Objectives. By the end, you can facilitate Scrum events, coach self-managing teams, and apply the Scrum framework with confidence.
Apply Scrum Theory and Empiricism
Understand the empirical foundation of Scrum and the three pillars of transparency, inspection and adaptation, and explain why Scrum works in complex, changing environments.
Live the Five Scrum Values
Put commitment, focus, openness, respect and courage into practice to build trust, psychological safety and honest communication within your Scrum team.
Build Effective Scrum Teams
Understand the accountabilities of the Scrum Master, Product Owner and Developers, and coach small, cross-functional teams to self-manage and deliver value.
Facilitate All Five Scrum Events
Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event productive and focused on the Sprint Goal.
Manage the Three Scrum Artifacts
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency.
Lead as a Servant Leader
Serve your team, Product Owner and organization by coaching, facilitating and removing impediments, using proven techniques to support agile adoption.
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Charlotte format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Charlotte seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Charlotte for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Charlotte option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Loading schedules…
Why Choose Invensis Learning for CSM Training in Charlotte
Trusted by Professionals and Teams
As a trusted CSM training company in Charlotte, NC, Invensis Learning delivers structured CSM training for professionals and organizations building agile delivery capability. Our programs combine Scrum Alliance-aligned trainers, flexible live virtual and classroom formats, organized courseware, and learner-focused support, so you move from learning to the online exam with a clear path. Whether you enroll as an individual or plan corporate training for your team in Charlotte, we provide a professional experience built around practical Scrum skills and real-world application.
- Scrum Alliance Registered Education Provider delivering CST-led CSM training
- Experienced, Scrum Alliance-aligned trainers with real delivery expertise
- Flexible live virtual and classroom formats for individuals and teams
- Course completion unlocks the Scrum Alliance online CSM exam
- Structured courseware aligned to the CSM Learning Objectives
- Two-year Scrum Alliance membership included on passing the exam
- Dedicated learner support before, during and after training
- ISO 9001 and ISO 27001 certified training operations
4.7/5
Rated by Learners Worldwide
500+
Corporate Clients
12+
Years of Training Excellence
24/7
Learner Support
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Locations in Charlotte
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Charlotte
555 South McDowell Street, North Tower, Charlotte, North Carolina 28204 United States
CSM Training Location in Charlotte
311 East 5th Street, Charlotte, North Carolina 28202 United States
Corporate CSM Training in Charlotte
Scale Agile Capability
- Suitable for small, medium and large teams
- Customized schedules aligned to team availability
- Onsite, live virtual or hybrid delivery formats
- Scrum Alliance-aligned trainers with industry experience
- Role-based examples for banking, fintech and tech teams
- Dedicated coordination and support for group programs
- Scalable delivery for local and distributed teams
Trusted by Leading Enterprises in United States
Bank Of AmericaTruistWells FargoAlly FinancialHoneywellDuke Energy
Inquire with us now
Drop us a query and our learning consultant will reach out to you shortly
Request Training Details
Fill out this form and we will respond quickly.
We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities in United States
Certified ScrumMaster (CSM) training for individuals and teams. Select a city in United States to view upcoming dates, formats and pricing.
Frequently Asked Questions
Here's everything you may ask...
The CSM is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts, and project managers moving into agile delivery.