Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?UntitledYour Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's foundational credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Certified ScrumMaster certification training in Fort Smith gives professionals across Arkansas a recognized, career-building route into agile delivery. This CSM course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020) by Ken Schwaber and Jeff Sutherland. Across 16 hours of instruction led by a Certified Scrum Trainer, you learn Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artifacts, and the servant-leadership practices a Scrum Master uses every day. Whether you are a developer, tester, project manager moving to agile, or a team lead in Fort Smith's logistics, manufacturing, or healthcare sectors, the CSM opens the door to Scrum Master and agile delivery roles. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Fort Smith. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Fort Smith. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in Fort SmithDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationRecognized Skills for Agile Teams

    CSM Exam Format in Fort SmithWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Fort Smith

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Demand in Fort SmithWhy CSM Pays off in Arkansas

    The Certified ScrumMaster has become a practical entry point into agile delivery across Arkansas, valued by logistics, retail-technology, manufacturing, and healthcare employers modernizing how they deliver software and change. As Walmart, J.B. Hunt, Tyson, and Fort Smith's own ArcBest scale agile ways of working, certified Scrum Masters are increasingly sought after, and here is what the regional market is telling us right now.

    Market Forces Making Scrum Masters Valuable in Fort Smith

    The CSM is more than a certificate. It is a launchpad into agile delivery roles across Fort Smith and Arkansas. Join professionals who facilitate high-performing Scrum teams. Start your journey today.

    Your Fort Smith Career Transformation

    Your Career Before and After the CSM

    The Shift the Credential Delivers

    Arkansas employers are separating certified Scrum professionals from the rest as agile delivery spreads across logistics, retail technology, and manufacturing. Here is which side of that line you want to be on.

    Sources: Salary.com, Built In, KORE1 (US and Arkansas) 2026.

    How to Get CSM Certified in Fort SmithStep-by-Step Certification Process

    The path to online CSM certification in Fort Smith is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

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    Skills You Will Build as a Scrum MasterGrounded in the Scrum Framework

    This CSM course builds the practical skills a Scrum Master uses daily, mapped to the six Scrum Alliance CSM Learning Objectives areas and the current Scrum Guide. By the end, you can facilitate Scrum events, coach a team, and remove impediments with confidence.

    Apply Scrum Theory and Empiricism

    Use transparency, inspection, and adaptation, the empirical foundations of Scrum, to help teams work effectively in complex, changing environments.

    Live the Five Scrum Values

    Model commitment, focus, openness, respect, and courage to build trust and psychological safety within a Scrum team.

    Coach the Scrum Team

    Support a self-managing, cross-functional team and clarify the accountabilities of the Scrum Master, Product Owner, and Developers.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective within their timeboxes, keeping the Sprint focused and productive.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog, and Increment, and apply the Product Goal, Sprint Goal, and Definition of Done.

    Lead as a Servant Leader

    Serve the team, Product Owner, and organization by removing impediments, facilitating, coaching, and driving Scrum adoption.

    Who Should TakeCSM Training in Fort Smith?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Fort Smith option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Fort Smith format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Fort Smith seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Fort Smith for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Fort Smith option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM in Fort SmithTrusted Agile Training in Arkansas

    As a trusted CSM training company in Fort Smith, AR, Invensis Learning delivers Scrum Alliance-aligned CSM training for professionals and teams across Fort Smith and Arkansas who want to move into agile delivery. Our programs combine Certified Scrum Trainers, flexible live online and onsite formats, structured courseware, and hands-on facilitation practice. Whether you enroll as an individual or plan corporate training for your team, we provide a practical, supportive learning experience built around real-world Scrum application and CSM exam readiness.

    • Scrum Alliance Registered Education Provider delivering CSM training
    • Courses led by Scrum Alliance Certified Scrum Trainers (CSTs)
    • Flexible live online, classroom, and onsite training formats
    • 16 hours of instruction aligned to the CSM Learning Objectives
    • Two-year Scrum Alliance membership included on passing the exam
    • Hands-on facilitation practice and real-world Scrum case studies
    • Dedicated learner support before, during, and after training
    • ISO 9001 and ISO 27001 certified training operations

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

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    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    DoubleTree by Hilton Fort Smith City Center, Fort Smith Ar

    Certified ScrumMaster (CSM) in United States

    Wyndham Fort Smith City Center, 700, Rogers Avenue, Fort Smith, Sebastian County, Arkansas, 72901, United States

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    Corporate CSM Training in Fort SmithBuild Agile Skills In-House

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    • Suitable for small, medium, and large agile teams
    • Customized schedules based on team availability
    • Delivery via onsite, live virtual, or hybrid formats
    • Certified Scrum Trainers with real delivery experience
    • Role-based examples for logistics, manufacturing, and healthcare
    • Dedicated coordination and support for group programs
    • Scalable delivery for teams across Arkansas and beyond

    Leading Regional Employers

    ArcBestWalmart Global TechTyson FoodsJ.B. HuntABBRheem

    What Our Learners Say

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    Walked Out Ready for the CSM Exam

    "The trainer made the Scrum framework click, especially the events and artifacts. I passed the CSM exam a few days after the course and stepped into a Scrum Master role at a logistics company here in Fort Smith."

    Daniel Carter

    Scrum Master

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    Practical and Hands-On

    "I moved from project coordination into agile delivery. The facilitation exercises and real Scrum scenarios gave me the confidence to run Sprint Planning and retrospectives from day one."

    Ashley Morgan

    Associate Scrum Master

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    A Strong Foundation in Scrum

    "As a developer, I wanted to formalize what I already did on the job. The CSM course filled the gaps in Scrum theory and the values, and the two-year Scrum Alliance membership was a nice bonus."

    Brandon Lee

    Software Developer

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    Our Teams Now Speak One Agile Language

    "We enrolled two delivery squads. The corporate CSM training standardized how our Scrum Masters run events, and we have seen more predictable Sprints since."

    Megan Fisher

    IT Delivery Manager, Logistics Sector

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    Smooth Corporate Rollout

    "Invensis coordinated a schedule that fit our shift patterns and tailored examples to manufacturing. The trainer was clearly an experienced practitioner, and the rollout was smooth."

    Robert Hayes

    L&D Lead, Manufacturing Sector

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    We also deliver Certified ScrumMaster (CSM) Certification Trainingacross multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the world's most widely recognized Scrum Master certification.

    General

    What is the CSM certification?

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the world's most widely recognized Scrum Master certification.

    Is the CSM worth it for professionals in Fort Smith?

    Yes. As agile delivery spreads across Arkansas logistics, retail technology, manufacturing, and healthcare employers, the CSM signals validated Scrum skills and opens the door to Scrum Master roles. Certified Scrum talent is relatively scarce in the region, so the credential helps you stand out.

    Who should take the CSM course?

    The CSM suits aspiring Scrum Masters, developers, testers, business analysts, project managers moving to agile, and team leads. There is no formal work experience or education requirement, so it works for both newcomers and experienced practitioners.

    Which body awards the CSM certification?

    Scrum Alliance awards the CSM. The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020) by Ken Schwaber and Jeff Sutherland, and it is delivered by a Certified Scrum Trainer (CST).

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle.

    What comes after the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next step in the Scrum Alliance Scrum Master track. The CSM is the mandatory prerequisite, and A-CSM adds advanced facilitation and coaching skills.

    Pricing

    How much does CSM training cost in Fort Smith?

    CSM training fees vary by format and schedule, and the CSM exam fee is typically included in the course fee paid to the training provider. Contact us for current pricing in your preferred format, or request a quote for group training.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance-aligned courseware, instruction by a Certified Scrum Trainer, case studies, exam guidance, and the two-year Scrum Alliance membership granted on passing the CSM exam. Request a quote for exact inclusions.

    Is the CSM exam fee included in the training price?

    For the CSM, the exam fee is usually bundled into the course fee paid to the training provider, since course completion is required to unlock the exam. Confirm the details with a learning advisor before enrolling.

    Do you offer corporate or group discounts?

    Yes. We offer corporate CSM training with customized schedules and group pricing for teams and departments across Fort Smith and Arkansas. Ask about corporate pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute time limit. It is delivered online with no proctor required.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly.

    How many attempts do I get for the CSM exam?

    Candidates typically have three attempts to pass the CSM exam within 90 days of completing the course. Verify the current attempt policy at scrumalliance.org.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed without completing the course, and you have 90 days from completion to sit it.

    What if I do not pass on the first try?

    You can retake the CSM exam within your three attempts and 90-day window. Our trainers also provide guidance and practice to help you pass on the first attempt.

    Course Content

    What topics does the CSM training cover?

    The training covers the six Scrum Alliance CSM Learning Objectives areas: Scrum Theory and Principles, Scrum Values, the Scrum Team, Scrum Events, Scrum Artifacts, and the Scrum Master role, all aligned to the current Scrum Guide.

    Do I need prior experience to take the course?

    No. The CSM has no formal prerequisites, so beginners are welcome. The course builds Scrum knowledge from the ground up, and hands-on exercises help both newcomers and experienced team members apply it.

    How long is the CSM course?

    The instructor-led course is 16 hours of instruction, typically delivered as two full days or four half-days, meeting Scrum Alliance requirements and led by a Certified Scrum Trainer.

    What learning materials are provided?

    You receive Scrum Alliance-aligned courseware, real-world case studies on facilitation and impediment removal, and exam preparation guidance to get you ready for the online CSM assessment.

    Is the course aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide (November 2020) and the Scrum Alliance CSM Learning Objectives.

    Will I receive a certificate after the course?

    On passing the CSM exam, Scrum Alliance issues your official CSM certificate and digital badge and lists you in its certification directory, with a two-year membership included.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website by choosing your format and completing payment, after which you receive schedules and courseware. See upcoming batches or talk to a learning advisor to pick a start date.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom, and onsite corporate group training, so you can choose the format that fits your schedule in Fort Smith.

    Can I take the CSM course online?

    Yes. Our live online CSM training runs as real-time, instructor-led virtual sessions with a Certified Scrum Trainer, so you can train from anywhere in Arkansas.

    Are there weekend or weekday batches?

    Yes. We schedule both weekday and weekend CSM batches to suit working professionals. Check upcoming schedules or ask an advisor for the next available cohort.

    Can I reschedule my enrollment to another batch?

    Yes. You can reschedule or transfer to another batch under our flexible enrollment options. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrollment.