Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What You Gain from CSM Training in MemphisUntitledSkills, Recognition and Career Momentum

    The Certified ScrumMaster (CSM) certification is Scrum Alliance's entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the most widely recognized Scrum Master qualification worldwide, with more than one million certificates issued. Invensis Learning's Certified ScrumMaster certification training in Memphis prepares you to facilitate Scrum events, coach self-managing teams, remove impediments and lead as a servant leader. The course is aligned to the current Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland, and is delivered by a Scrum Alliance Certified Scrum Trainer. After completing the 16-hour course, you access the online exam through your Scrum Alliance member portal within 90 days. The program suits aspiring Scrum Masters, project managers moving to agile delivery, and developers or team members formalizing their Scrum knowledge across Memphis employers in logistics, healthcare, financial services and technology. Whether you are entering the role or seeking recognition for existing skills, start your CSM journey with Invensis Learning and a clear, supported path to certification.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Memphis. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What You Gain from CSM Training in MemphisSkills, Recognition and Career Momentum

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Memphis. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in MemphisDo You Qualify for the CSM Exam?

    The Payoff of Getting CSM CertifiedRecognized Across Memphis Employers

    CSM Exam Format in MemphisWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Memphis

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in Memphis, TNRoles, Demand and Pay Outlook

    Certified ScrumMaster professionals are in steady demand across Memphis, where FedEx, AutoZone, International Paper and First Horizon run large agile delivery programs and the Memphis Medical District modernizes health technology. As logistics, healthcare and financial services employers scale their Scrum teams, certified Scrum Masters who can facilitate events, coach teams and remove impediments stand out. Demand spans Scrum Master, Product Owner and Agile Coach roles, and here is what the local market is telling us right now.

    Why Scrum Talent Is in Demand Across Memphis

    CSM is more than a credential. It is a career step for professionals who want to lead agile teams. Join Memphis learners who facilitate Scrum, coach teams and deliver value. Start your journey today.

    Your Memphis Career Transformation

    Your Career Before and After CSM

    The Scrum Master Transformation

    Memphis employers in logistics, healthcare, financial services and technology are scaling agile delivery, and they increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: ZipRecruiter, Salary.com, Indeed (Memphis, TN) 2025-2026.

    How to Get CSM Certified in MemphisStep-by-Step Certification Process

    The path to online CSM certification in Memphis is straightforward. Complete the 2-day Certified Scrum TrainerĀ® (CSTĀ®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum TrainerĀ® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMasterĀ® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum TrainerĀ® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseScrum Theory to Servant Leadership

    This Certified ScrumMaster course teaches you to apply the Scrum framework end to end, from theory and values to events, artifacts and the Scrum Master role. By the end, you can facilitate Scrum teams, coach for continuous improvement and prepare for the Scrum Alliance online exam.

    Scrum Theory and Empiricism

    Explain the empirical foundation of Scrum and apply the three pillars of transparency, inspection and adaptation, connecting the framework to the Agile Manifesto and complex work environments.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust, and model the values as a Scrum Master to strengthen how your team works together.

    Building Effective Scrum Teams

    Describe the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality within a small, cohesive team.

    Facilitating the Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, protecting focus and the Sprint Goal throughout.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to keep the work transparent.

    Mastering the Scrum Master Role

    Practice servant leadership and coaching, remove impediments, and serve the team, the Product Owner and the wider organization to advance Scrum adoption.

    Who Should TakeCSM Training in Memphis?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Memphis option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Memphis format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Memphis seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Memphis for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Memphis option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Invensis Learning for CSM in MemphisExpert-Led, Flexible and Trusted

    Invensis Learning delivers structured Certified ScrumMaster training for professionals and teams across Memphis who want to enter or grow in the Scrum Master role. As a Scrum Alliance Registered Education Provider, our CSM program combines a Certified Scrum Trainer, Scrum Alliance-aligned courseware, flexible delivery and hands-on facilitation practice. Whether you enroll as an individual or plan group training for your team, Invensis Learning, a trusted CSM training company in Memphis Tn, offers a professional learning experience built around practical understanding, real-world application and a clear path to the Scrum Alliance online exam.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Courseware aligned to the Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide
    • Flexible live virtual and onsite formats for individuals and corporate teams
    • Experienced, accredited trainers with real agile delivery and coaching experience
    • Two-year Scrum Alliance membership and digital badge included on passing the exam
    • Guidance to complete the course and pass the Scrum Alliance online exam on the first attempt
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified operations

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in MemphisInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Memphis

    The Peabody Memphis, 149, Union Avenue, Cotton Row Historic District, Lauderdale Courts, Memphis, Shelby County, West Tennessee, Tennessee, 38103, United States

    CSM Training Location in Memphis

    Sheraton Memphis Downtown Hotel, 250, North Main Street, Lauderdale Courts, Memphis, Shelby County, West Tennessee, Tennessee, 38103, United States

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    Corporate CSM Training in MemphisScale Agile Across Teams

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    • Suitable for small, medium and large delivery teams
    • Customized schedules aligned to your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer with real agile delivery experience
    • Role-based examples relevant to logistics, healthcare and financial services
    • Dedicated coordination and learner support for group programs
    • Scalable delivery for teams across Memphis and other US locations

    Leading Memphis Employers

    FedExAutoZoneInternational PaperFirst HorizonSmith & NephewBaptist Memorial Health Care

    What Our Learners Say

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    Moved into the Scrum Master Role

    "The trainer made Scrum theory click for me, especially the events and the Scrum Master role. I passed the Scrum Alliance online exam within a week and stepped into a Scrum Master role at a logistics team in Memphis."

    Marcus Ellison

    Scrum Master

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    Practical Shift into Agile Delivery

    "I came from traditional project management and needed to understand servant leadership and facilitation. The retrospectives and Sprint Planning exercises were practical and easy to apply at work the next Monday."

    Danielle Carter

    Agile Delivery Lead

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    Formalized My Scrum Knowledge

    "As a developer already working in Scrum, I wanted the credential to back up my knowledge. The course clarified the artifacts and commitments, and the two-year Scrum Alliance membership was a nice bonus."

    Priya Raman

    Software Developer

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    Consistent Scrum Across Our Teams

    "We trained two delivery squads through Invensis Learning onsite. Our teams now run consistent events and retrospectives, and sprint predictability has clearly improved across the department."

    Brian Whitfield

    IT Delivery Manager, Financial Services

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    Tailored Corporate Training That Worked

    "The corporate group training was tailored to our healthcare delivery context. Scheduling was flexible around our teams, and the Certified Scrum Trainer kept every session practical and engaging."

    Karen Douglas

    L&D Lead, Healthcare

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    We also deliver Certified ScrumMaster (CSM) Certification Training across multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The Certified ScrumMaster is the most widely recognized Scrum Master credential, and Memphis employers such as FedEx, AutoZone and International Paper hire for Scrum roles. Local Scrum Master salaries average around $107,640 a year, so the credential offers strong career and earning value.

    General

    Is the CSM certification worth it for professionals in Memphis?

    Yes. The Certified ScrumMaster is the most widely recognized Scrum Master credential, and Memphis employers such as FedEx, AutoZone and International Paper hire for Scrum roles. Local Scrum Master salaries average around $107,640 a year, so the credential offers strong career and earning value.

    What is the Certified ScrumMaster (CSM) certification?

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is aligned to the current Scrum Guide and the Scrum Alliance CSM Learning Objectives.

    Who should take the CSM course?

    The course suits aspiring Scrum Masters, project managers moving to agile delivery, and developers, testers or business analysts who want to formalize their Scrum knowledge. There is no work experience or education requirement to attend or sit the exam.

    Is the CSM recognized internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognized Scrum Master credential, with more than one million certificates issued. Scrum Alliance operates globally across industries, so your CSM travels with you across sectors and cities.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through courses, conferences, coaching, teaching and self-study.

    Pricing

    What is included in the CSM training fee?

    The fee includes the 16-hour instructor-led course delivered by a Certified Scrum Trainer, Scrum Alliance-aligned courseware, case studies and practice questions. The Scrum Alliance online exam and a two-year membership are included per Scrum Alliance's standard inclusions. Request a quote for current pricing.

    How much does CSM training cost in Memphis?

    Pricing varies by delivery format and schedule, and CSM course fees are billed in US dollars. Because the online exam and two-year Scrum Alliance membership are typically bundled, ask a learning advisor for a current, all-inclusive quote for Memphis.

    Is the exam fee included in the course price?

    The CSM exam is typically included in the course fee paid to the training provider, as the exam is unlocked only after completing an approved course. Confirm the inclusions on your quote so you know exactly what is covered before you enroll.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams and departments across Memphis. Contact us for a tailored group quote for your organization.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you and to ask about corporate billing.

    Exam

    What if I do not pass the CSM exam the first time?

    You have up to three attempts to pass within 90 days of completing the course, and the exam is open book. Our trainers provide first-attempt guidance and practice questions so you sit the exam prepared and confident.

    What is the format of the CSM exam?

    The CSM exam has 50 multiple-choice questions to complete in 60 minutes. It is open book and taken online through the Scrum Alliance member portal, with no proctor required.

    What is the passing score for the CSM exam?

    You must answer at least 37 of the 50 questions correctly, a passing score of 74%. The exam tests knowledge and comprehension of the Scrum framework across all six CSM topic areas.

    Do I have to attend a course to take the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory, and the exam cannot be accessed without it. After completing the course, you have 90 days to sit the online exam.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and aligned to the 2020 Scrum Guide by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, the five Scrum values, the Scrum team, events, artifacts and the Scrum Master role.

    Course Content

    Can a beginner take the CSM course?

    Yes. CSM is an entry-level certification with no prior experience or education requirement. The course starts from Scrum fundamentals and uses hands-on exercises, so beginners and experienced team members alike can follow and apply the concepts.

    What topics does the CSM training cover?

    The training covers the six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum team, the Scrum events, the Scrum artifacts and the Scrum Master role, including facilitation, coaching and servant leadership.

    How long is the CSM course?

    The instructor-led CSM course is a 16-hour program, delivered as two full days or four half-days depending on the schedule. This meets the Scrum Alliance minimum contact-hour requirement for the course.

    Are practice questions and materials provided?

    Yes. You receive Scrum Alliance-aligned courseware, industry-driven case studies and practice questions mapped to the exam format, so you can revise, identify weak areas and build exam readiness.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Alliance CSM Learning Objectives and the 2020 Scrum Guide, which introduced the Product Goal and the commitments for each artifact.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website, choose your preferred format, and complete payment to receive schedules and courseware. Live virtual and onsite CSM batches run regularly for Memphis learners. Talk to a learning advisor to see upcoming dates.

    What training formats are available?

    We offer online (live virtual) instructor-led training and onsite classroom training, plus customized corporate group training for teams. Choose the format that fits your schedule and learning preference.

    Do I need any prerequisites to enroll?

    No. There are no formal prerequisites to attend the CSM course or sit the exam. It suits professionals new to Scrum as well as those wanting formal recognition of existing Scrum knowledge.

    Can I reschedule my enrollment to another batch?

    Yes. You can reschedule or transfer to another batch subject to our published policy. Contact learner support and our team will help you move to a batch that fits your schedule.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy. Reach out to our team before your batch begins and we will walk you through the options that apply to your enrollment.