Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?UntitledYour Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and this CSM certification training in Richmond builds a working command of the Scrum framework, the Scrum Master role and the values that make Scrum teams effective. It is the most widely recognized Scrum Master credential worldwide. The course aligns to the current Scrum Alliance CSM Learning Objectives and the Scrum Guide (Schwaber and Sutherland, November 2020 edition), covering empiricism and the three pillars, the five Scrum values, the five Scrum events, the three artifacts and servant leadership. Delivered by a Certified Scrum Trainer, it unlocks the online CSM exam through your Scrum Alliance member portal. Whether you are stepping into the Scrum Master role, moving from waterfall delivery, or formalizing hands-on Scrum experience, Richmond employers across banking, insurance and technology value the credential. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Richmond. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Richmond. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in RichmondDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationCareer Benefits That Compound

    CSM Exam Format in RichmondWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Richmond

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where CSM Skills Take You in RichmondRoles, Demand and Earning Power

    A CSM opens the door to well-paid, in-demand Scrum roles across Richmond, from Scrum Master to Product Owner, Senior Scrum Master and Agile Coach. The region's Fortune 500 headquarters and large financial-services employers are scaling agile delivery, and certified Scrum Masters are actively recruited to keep teams aligned and productive. Pay sits at or above the national average, and here is what the local market is telling us right now.

    Market Forces Fueling Scrum Master Demand in Richmond

    A CSM is more than a certificate. It makes you the person who keeps Scrum teams delivering. Join professionals who facilitate, coach and remove impediments across Richmond's leading employers. Start your journey today.

    Your Richmond Career Transformation

    Your Scrum Career Before and After CSM

    The Richmond Scrum Master Shift

    Richmond's financial-services and technology employers increasingly separate certified Scrum Masters from the rest as they scale agile delivery. Here is which side of that line you want to be on.

    Sources: ZipRecruiter, Glassdoor, KORE1, Salary.com (Richmond and Virginia) 2026.

    How to Get CSM Certified in RichmondStep-by-Step Certification Process

    The path to online CSM certification in Richmond is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

    image

    100% Secure and Safe download

    The Scrum Master Skills You Will BuildReady for Real Scrum Teams

    This CSM training maps directly to the six Scrum Alliance CSM Learning Objectives topic areas. By the end, you can facilitate Scrum events, coach a Scrum team, and apply the Scrum framework with confidence on the job.

    Apply Scrum Theory and Empiricism

    Skills covered in the CSM course start here: put empirical process control and the three pillars of transparency, inspection and adaptation to work, and explain why Scrum suits complex, changing environments.

    Live the Five Scrum Values

    Model commitment, focus, openness, respect and courage on a team, and show how these values build the trust that makes Scrum events and artifacts effective.

    Build and Coach the Scrum Team

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and coach a small, cross-functional team toward genuine self-management.

    Facilitate All Five Scrum Events

    Plan and facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, keeping each event purposeful and within its timebox.

    Manage Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.

    Master the Scrum Master Role

    Practice servant leadership across the three service areas, team, Product Owner and organization, using facilitation and coaching techniques to remove impediments.

    Who Should TakeCSM Training in Richmond?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Richmond option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Richmond format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Richmond seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Richmond for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Richmond option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your CSM Training in Richmond?

    Invensis Learning delivers structured CSM training for individual professionals and organizations building Scrum capability in Richmond. As a Scrum Alliance Registered Education Provider, our courses are led by a Certified Scrum Trainer and aligned to the official CSM Learning Objectives, with flexible formats, organized courseware and learner-focused support. As a trusted CSM training company in Richmond, VA, Invensis Learning supports individuals and teams alike. Whether you enroll as an individual or plan team training, we combine expert instruction, real-world case studies and dependable support to help you move from learning to certified with a clear path.

    • Scrum Alliance Registered Education Provider with Certified Scrum Trainer (CST) led courses
    • Instructor-led delivery in live virtual, classroom and corporate formats
    • Course aligned to the official Scrum Alliance CSM Learning Objectives
    • Industry-driven case studies on facilitation, coaching and impediment removal
    • Guidance to complete the course and pass the online CSM exam on your first attempt
    • 2-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    Omni Richmond Hotel, 100, South 12th Street, Central Office District, Richmond, Virginia, Richmond, Virginia, 23219, United States

    Certified ScrumMaster (CSM) in United States

    Hilton Richmond Downtown, 501, East Grace Street, City Center, Richmond, Virginia, 23219, United States

    corporate banner

    Corporate CSM Training in RichmondFor Your Teams

    Untitled

    • Suitable for small, medium and large delivery teams
    • Customized training schedules based on team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer (CST) led sessions aligned to Scrum Alliance standards
    • Role-based examples and industry-relevant case discussions
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Richmond and beyond

    Leading Richmond Employers

    Capital OneCarMaxMarkelDominion EnergyAltriaTruist

    What Our Learners Say

    Untitled

    Ready to Lead My First Scrum Team

    "The CSM course finally connected the dots between the Scrum events and the values behind them. I walked into my first Scrum Master role able to facilitate a retrospective that people actually found useful."

    Daniel Carter

    Scrum Master

    Untitled

    0/0

    A Smooth Switch into Agile

    "I moved from a waterfall project management background, and the trainer made the shift to servant leadership click. The exam prep was spot on and I passed the online CSM exam on my first attempt."

    Alyssa Bennett

    Project Manager Turned Scrum Master

    Untitled

    0/0

    Formalized My Scrum Knowledge

    "As a developer already working in Scrum, I wanted to formalize what I knew. The course filled real gaps in how I understood artifacts and commitments, and the CST kept every session practical."

    Marcus Reed

    Senior Developer

    Untitled

    0/0

    Consistent Scrum Across Our Squads

    "We trained two delivery squads through Invensis Learning. Sprint ceremonies became consistent across teams within weeks, and our delivery predictability noticeably improved. The onsite format worked well for us."

    Karen Whitfield

    Delivery Manager, Insurance Sector

    Untitled

    0/0

    A Standardized Agile Foundation

    "The corporate CSM program gave our teams a shared language for Scrum. Coordination was easy, the trainer tailored examples to our financial-services context, and the standardized approach stuck."

    Brian Foster

    L&D Lead, Financial Services

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Certified ScrumMaster (CSM) Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

    AlbuquerqueAnchorageAtlantaAustinBostonCharlotteChicagoCincinnatiClevelandColorado SpringsColumbiaColumbusDallasDenverDes MoinesDetroitEl PasoFargoFort SmithFort WorthHartfordHonoluluHoustonIndianapolisJacksonvilleJersey CityKansas CityLas VegasLincolnLittle RockLos AngelesLouisvilleMemphisMiamiMilwaukeeMinneapolisNashvilleNewarkNew HavenNew OrleansNew York CityOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighSacramentoSaint LouisSalt Lake CitySan AntonioSan DiegoSan FranciscoSan JoseSeattleSpringfieldTampaTulsaWashingtonWilmington
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and developers or analysts already working on Scrum teams.

    General

    What is the CSM certification and who is it for?

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, project managers moving to agile, and developers or analysts already working on Scrum teams.

    Is the CSM worth it for a Scrum career in Richmond?

    Yes. Scrum Masters in Richmond average around $119,700 a year, with senior and coaching roles reaching $163,000 and above. Employers across banking, insurance, energy and technology recruit certified Scrum Masters, so the CSM is a strong return on a short course. Talk to a learning advisor to plan your path.

    Why choose Invensis Learning for CSM training?

    Invensis Learning is a Scrum Alliance Registered Education Provider, with courses led by a Certified Scrum Trainer and aligned to the official CSM Learning Objectives. You get flexible formats, industry case studies, and support that helps you move from learning to certified.

    Is the CSM recognized internationally?

    Yes. The Certified ScrumMaster is the world's most widely recognized Scrum Master credential, with over one million CSM certificates issued. Scrum Alliance operates globally, so the credential travels across sectors and countries.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee within each two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance-aligned courseware, Certified Scrum Trainer-led sessions, case studies, exam guidance, and a 2-year Scrum Alliance membership on completion. The CSM online exam is delivered through Scrum Alliance after the course. Request a quote for exact inclusions.

    How much does CSM training cost in Richmond?

    Pricing varies by format and schedule, so the current fee is available on request. Live virtual, classroom and corporate options are available, and a learning advisor can share upcoming batches and the best fit for your budget.

    Is the CSM exam fee included in the training price?

    The CSM exam is delivered by Scrum Alliance after you complete an approved course, and the exam is typically included in the course fee paid to the training provider. Confirm current exam and membership terms when you enroll or ask us for details.

    Do you offer group or corporate rates for CSM training?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for single teams, departments or whole delivery organizations. Contact us for a tailored group quote for your Richmond teams.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the Scrum Guide (November 2020 edition).

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is taken online, is open book, and requires no proctor.

    What is the passing score for the CSM exam?

    You need 74% to pass, which means answering at least 37 of the 50 questions correctly. Focus on broad understanding across the six CSM topic areas rather than memorizing isolated facts.

    What if I do not pass the CSM exam the first time?

    You typically have three attempts to pass within 90 days of completing the course. Our exam guidance and case-study practice are designed to help you pass on the first attempt, so you can approach the exam with confidence.

    Do I need to attend a course to sit the CSM exam?

    Yes. Attendance at an approved Scrum Alliance CSM course delivered by a Certified Scrum Trainer is mandatory. The online exam unlocks in your Scrum Alliance member portal once you complete the course, and you have 90 days to sit it.

    Course Content

    What will I learn in the CSM course?

    You will learn the full Scrum framework across the six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum team, Scrum events, Scrum artifacts, and the Scrum Master role. The course emphasizes facilitation, coaching and impediment removal.

    How long is the CSM training?

    The CSM program runs for 16 hours of instruction, delivered as two full days or four half-days depending on the schedule. This exceeds the Scrum Alliance minimum and covers all six topic areas.

    Do I need prior experience to take the CSM course?

    No. The CSM has no formal education or work-experience requirement, so beginners are welcome. The course is designed for those new to Scrum as well as practitioners who want to formalize existing knowledge.

    Which Scrum standard does the course follow?

    The course is aligned to the official Scrum Alliance CSM Learning Objectives and the current Scrum Guide (Schwaber and Sutherland, November 2020 edition), so you learn the framework exactly as the credential expects.

    What learning materials are provided?

    You receive Scrum Alliance-aligned courseware and industry-driven case studies covering facilitation, coaching and impediment removal in realistic Scrum scenarios, plus guidance to prepare for the online CSM exam.

    Enrollment

    How do I enroll in the CSM course?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to the schedule, courseware and joining details. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available in Richmond?

    We offer online (live virtual) instructor-led training, classroom training, and customized corporate group training, so you can choose the format that fits your schedule. All formats are led by a Certified Scrum Trainer.

    How soon can I start the CSM training?

    New live virtual and classroom batches run regularly, so you can usually start within a short window. Check upcoming schedules or ask a learning advisor to recommend the next available Richmond-friendly cohort.

    Can I reschedule or transfer my enrollment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrollment before you book.