Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training in Cleveland, OH
Earn the Credential with Confidence
Step into the Scrum Master role with Scrum Alliance aligned CSM training in Cleveland. This instructor-led course prepares professionals across Northeast Ohio's healthcare, banking, and manufacturing teams to facilitate Scrum events, coach agile delivery, and pass the online CSM exam. Learn live from a Certified Scrum Trainer and earn a globally recognized credential. As a trusted CSM training company, we support you at every step toward certification.
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16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the Certified ScrumMaster Certification?
A Foundation in the Scrum Framework
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Cleveland. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Next: What's Included
What's Included in Your CSM Training
16 hours of instructor-led training over two days
16 PDUs on completion of the training
Certified Scrum Trainer (CST)-led delivery
Official Scrum Alliance courseware
15-module curriculum
CSM exam access (50 MCQ, 60 minutes) with two free attempts within 90 days
Two-year Scrum Alliance membership
CSM digital badge on certification
Retake the training within 2 months at no additional cost
Next: Course Highlights
Key Highlights
of the CSM Certification Training Course
Next: Eligibility Criteria
CSM Certification Eligibility in Cleveland
Do You Qualify for the CSM Exam?
Next: Benefits
Why Earning Your CSM Pays Off
Skills That Move Your Career Forward
For Individuals
CSM certification training helps you step into the Scrum Master role with confidence and prove your Scrum knowledge to employers. The course suits aspiring Scrum Masters, developers, testers, and project managers moving into agile delivery. Whether you are new to Scrum or formalizing experience gained on the job, the training builds the facilitation, coaching, and impediment-removal skills that Cleveland teams expect from a Scrum Master.
If you want a credential that employers recognize instantly, the Certified ScrumMaster is a clear first step. You gain practical Scrum skills, exam readiness, and a two-year Scrum Alliance membership that supports your ongoing growth.
- Validates your Scrum knowledge with the most recognized Scrum Master credential
- Opens Scrum Master and agile delivery roles across Cleveland's largest employers
- Builds servant-leadership skills to facilitate sprints and remove team impediments
- Gives you a globally portable credential backed by Scrum Alliance
- Includes a two-year Scrum Alliance membership and digital badge on passing
- Prepares you to coach agile teams in healthcare, banking, and manufacturing
- Positions project managers to move confidently from waterfall into Scrum
- Strengthens your earning potential in Northeast Ohio's agile job market
For Organizations
CSM group training helps organizations build reliable agile delivery by equipping teams with a shared understanding of the Scrum framework and the Scrum Master role. Training can be delivered for delivery squads, IT departments, or transformation programs. For Cleveland employers standardizing agile ways of working, the course creates a common language for facilitation, prioritization, and continuous improvement.
If your teams struggle with inconsistent Scrum practice, CSM training gives everyone the same foundation. Your people learn to run effective Scrum events, coach for self-management, and connect delivery to real outcomes.
- Builds a shared Scrum vocabulary and consistent agile practice across teams
- Improves delivery predictability through stronger sprint facilitation
- Equips team leads to remove impediments and protect team focus
- Supports agile transformation in healthcare, banking, and manufacturing units
- Offers flexible onsite or live virtual delivery for your Cleveland teams
- Standardizes Scrum Master capability across departments and locations
- Accelerates the shift from traditional delivery to iterative, value-driven work
- Develops in-house agile leaders backed by a recognized Scrum Alliance credential
Next: Exam Format
CSM Exam Format in ClevelandWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Next: Certification Cost
CSM Certification Cost in Cleveland
Next: Who Can Take
Who Should Take CSM Training in Cleveland?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Scrum Master Pay and Roles in Cleveland
Why the Credential Is in Demand
The Certified ScrumMaster has become a baseline credential for agile roles across Cleveland, valued by health systems, banks, insurers, and manufacturers running multi-year digital transformations. Employers such as Cleveland Clinic, KeyBank, Progressive, and Sherwin-Williams increasingly list CSM or equivalent certification for Scrum Master openings. Demand spans entry-level Scrum Masters through Agile Coaches and Product Owners, and here is what the local market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Cleveland : Salary Insights and Trends
Hiring Companies in Cleveland
$78KMin
$105KAverage
$135KMax
Glassdoor - Salary.com (Cleveland, OH) 2026
PNCUniversity HospitalsFortune BrandsMarsh McLennan
Source: PNC - University Hospitals - Fortune Brands - Marsh McLennan
What Is Driving Scrum Master Demand in Cleveland
The CSM is more than a certificate. It is your entry into agile leadership. Join Cleveland professionals facilitating high-performing Scrum teams and start your journey today.
Your Cleveland Career TransformationWhere You Stand Today
The Leap the CSM Delivers
Cleveland's employers are scaling agile delivery across healthcare, banking, and manufacturing, and they increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, Salary.com, ZipRecruiter (Cleveland, OH) 2026.
How to Get CSM Certified in Cleveland
Step-by-Step Certification Process
The path to online CSM certification in Cleveland is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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Skills You Will Build in the CSM Course
Ready to Lead Agile Teams
In this CSM course you will learn the Scrum framework end to end, from Scrum theory and values to the events, artifacts, and the Scrum Master role. By the end you can facilitate sprints, coach teams, and remove impediments with confidence.
Apply Scrum Theory and Empiricism
Understand the three pillars of transparency, inspection, and adaptation, and why Scrum thrives in complex work. You will connect empirical process control to real delivery decisions.
Live the Five Scrum Values
Put commitment, focus, openness, respect, and courage into practice. You will learn how these values build trust and enable self-managing, high-performing Scrum teams.
Build and Coach the Scrum Team
Learn the accountabilities of the Scrum Master, Product Owner, and Developers. You will coach teams in self-management and cross-functionality to maximize the value they deliver.
Facilitate All Five Scrum Events
Run Sprint Planning, the Daily Scrum, Sprint Review, and Sprint Retrospective within their timeboxes. You will keep every event purposeful and firmly outcome-focused.
Manage the Three Scrum Artifacts
Work with the Product Backlog, Sprint Backlog, and Increment, and apply the Product Goal, Sprint Goal, and Definition of Done as commitments that drive transparency.
Lead as a Servant Leader
Serve the team, Product Owner, and organization by removing impediments, facilitating well, and coaching for agility. You will apply techniques that support real team growth.
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Cleveland format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Cleveland seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Cleveland for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Cleveland option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning in Cleveland
Led by Certified Scrum Trainers
Invensis Learning delivers CSM certification training for professionals and teams in Cleveland who want to step into the Scrum Master role and prepare for the Scrum Alliance online exam. Our programs combine experienced Certified Scrum Trainers, Scrum Alliance aligned courseware, flexible live virtual and onsite formats, and dedicated learner support. As a trusted CSM training company in Cleveland, OH, we bring proven Scrum expertise close to home for learners across Northeast Ohio. As an ISO 9001:2015 and ISO 27001:2022 certified training provider, we back every program with quality standards you can trust. Whether you enroll as an individual or plan group training for your team, you gain a practical, results-focused experience built around real agile delivery.
- Live CSM training delivered by Scrum Alliance Certified Scrum Trainers
- Scrum Alliance aligned courseware mapped to the CSM Learning Objectives
- Flexible live virtual, classroom, and corporate group formats
- Practical case studies drawn from real Scrum delivery scenarios
- Guidance to help you pass the online CSM exam on your first attempt
- Two-year Scrum Alliance membership included on course completion
- Dedicated learner support before, during, and after training
- ISO 9001:2015 and ISO 27001:2022 certified training provider
ISO 9001
Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
CSM Training Locations in Cleveland
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Cleveland
420 Superior Ave, Cleveland, OH 44114, United States
CSM Training Location in Cleveland
100 Lakeside Ave E, Cleveland, OH 44114, United States
Corporate CSM Training in Cleveland
Scale Agile Delivery
- Onsite or live virtual CSM training tailored to your teams
- Flexible schedules that fit your delivery cadence
- Certified Scrum Trainers with real industry experience
- Role-based examples for healthcare, banking, and manufacturing teams
- Consistent Scrum practice standardized across departments
- Dedicated coordination and progress tracking for group programs
- Scalable delivery for teams across Cleveland and beyond
Trusted by Leading Enterprises in United States
KeyBankProgressiveSherwin-WilliamsCleveland ClinicEatonThird Federal
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Frequently Asked Questions
Here's everything you may ask...
The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make agile teams effective, and it is the most widely recognized Scrum Master certification worldwide.